Topic: OpenEx Closing for improvements[Postponed] - page 7. (Read 6921 times)

are you putting your password in the correct box? i can't imagine why you wouldn't be able to withdraw with the same password you login in with. that's just bizarre. the code is the same on both pages.

Thanks for your effort. A nice clean site and quick to navigate around. I will also look forward to going back.

I agree, great exchange. Looking forward to it coming back.

Bookmarked and ready to register when you get your update completed!

r3wt,

I really like what you did with openex, even with all the hate going on. As well your professionalism in those matters. But is it obligated to withdraw all coins?, or will you: 1. Keep the user account 2. Keep the Balances. If so, I'm too lazy to withdraw, and don't care about open orders.

I am unable to make a withdrawal from your site, it appears to be a common issue as can be seen in the chat:


I'm cryptmaster. Please process my withdrawal manually.

Thanks!

shouldn't be gone for more than a couple of weeks. this will be for the best though.

i like yor site.

thx for all. i hope coming back soon

That's a pity. I've just started to trade.  But improvements require time. Hope to see exchange soon.

i made a page to view all open orders. this should help you cancel your open orders and withdraw quickly.

https://openex.pw/index.php?page=open_orders_all

I have decided to close the exchange this friday for a period of two to three weeks to make the following changes:

-system improvements
-better account history and logging
-joined tables for balances
-LTC market
-Fincen registration
-Registered LLC
-EULA
-2fa
-Security Audits

Please withdraw your coins from the exchange by friday. If this deadline is not met, we will extend it until monday, the 3rd of February.

thanks

EDIT:

    Today i was diagnosed with acute pharyngitis, and will probably be bedridden for the next couple of days. All things considered, i have decided to reopen the exchange temporarily and have promoted Koontas and Fivemil to admininstators to confirm your withdrawals and assist in your support tickets. I suppose that when i come back to work i will just begin development on the new system in the background and allow fivemil and koontas to take on the administrative roles. i think it will be possible to "migrate" to the new system without downtime/loss of user accounts. i promise that i will test the new update extensively prior to releasing. also, and as a side note, i will send the first fee share payout tommorow. i may be very sick but i will still be able to use the laptop in the bed atleast for short periods of time.

If you have any questions please direct them to support. the staff has my cell number so they will be able to contact me if need be. please do not barrage support with tickets like "my withdrawal didn't go through yet" or "please add ." or any other non essential support issue. if a withdrawal hasn't come through yet it probably hasn't been processed. please note, this does not apply to the  rare circumstances where it shows up in your history but you never received it. that is a perfectly valid support request.

I hope i have cleared this up a bit as to my absence the last 3 days.

Oh, and if you ahve a support request that was never resolved, please close the old ticket and open a new one. the support ticket system needs to be rebuilt so its messy and confusing for an admin to navigate.

Anything else you can send me an email [email protected] i will try to check it atleast 1-2 times per day until i'm back.

Thank you