You're NOT supposed to close any ticket until your customer says so. Secondly, when you close the ticket it doesn't open up even after I reply. It stays closed ! Another fucking bug that you wont admit. I had to manually click on OPEN to open it. Thirdly, stop lying. You only close the ticket, because you dont wanna deal with the issue anymore, so that's your way of neglecting it. I spam the deposit page ? Guess what ? Pending deposits also dont work ! It says 0 24/7 and no new pending deposits appear. Another bug that you wont admit. I, so far have made only 2 deposits and none of them appear. STOP FUCKING LYING ! Your system is fucked up and you don't wanna admit your fault, neither you want to fix it. You simply dont care about it and you're only running to earn some $$$. This shit only happens on your exchange and never on other exchanges who're just as new as you're. All things point back to YOU ! I'm only waiting for cryptsy and others to add few more currencies which you happen to have at the moment and then I will never login to your crap exchange ever again. Screw this shit. I'm done.
yes you have to open the ticket. if you are this unhappy why don't you leave?