Topic: PLEASE HELP!! COINBENE SCAM??? - page 2. (Read 456 times)

in my opinion coinbene is not a scam, because I have used the exchange for a long time and I have no problem with the exchange.

to resolve your problem try sending details of your problem by including your account details when registering to the email address provided by their contact support. make sure the account details you provide must be the same as when you registered so that their team believes that it is your account and this request is not requested by other people (hackers) and most importantly never give a password or other access that can be used to enter your account . just provide your account details on form

important.!! don't send eth or btc to the wallet that you get from the telegram group because it's all from a scammer

Please guys...I know that i am just a newbie according to this acount rank but please help a brother...
I got some small bags bloked there now...i can t trade them i can t widthraw them :|
I saw a lot of dudes on their coinbene telegram group that wrote there they need asistence and a lot of "admins" tried to scam over there...the telegram grup it s compromised.

Hello comunity!
I`m a little bit disperate about my coinbene account!!
almost 3 weeks ago i vd lost all my Google 2f-A when my shitty iphone deleted his application cookies..
after that, i vd started to write e-mails to support centers...i vd talked with them and helped me unbind my 2F-A and bind it back again after i vd logged in..
but [email protected] did nt respond to my e-mails at all for 4-5 day

i vd composed another e-mail after 4-5 dayz to [email protected] and they responded shortly with 2 mails 

one of them was from a guy "Mark" with the e-mail addres: [email protected] , that told me:

" i am sorry for our delayying reply. could u tell me ur coinbene account and use ur registed email to resend an email to [email protected] please?
after we check the issue and will help to solve the issue.

thanks
Mark
[email protected] "

and the second one was from [email protected] and was writed with blue font and said:

" Dear customer,

If you want to reset your 2FA, please finish the following step:

Send email to [email protected] via your register email, our IT staff will close your 2FA until 10:00 AM GMT+8

My suggestion: please bind your google auth by typing the code instead of scan the QR.

Thanks,
Your Susan,

CoinBene Official Support Group
A Secure and Trustworthy Crypto Assets Exchange.
安全、稳定、可信赖的全球顶级数字资产交易平台
www.coinbene.com  "

Why I am so scared it`s because of those 2 e-mails addresses  [email protected]  [email protected]  that made me think that they have been scammed
First i vd send to [email protected] an e-mail regarding that guy "Mark" who wrote me from [email protected] how i m affraid it s a scammer that intercepted our electonic coresponding...they replyed fast telling me that Mark it`s there official stuff and bla bla bla, i ll paste the e-mail above:

" Dear customer,

Mark is our official staff.

If you want to reset your 2FA, please finish the following step:

Send email to [email protected] via your register email, our IT staff will close your 2FA until 10:00 AM GMT+8

My suggestion: please bind your google auth by typing the code instead of scan the QR.


Thanks,
Your Susan, "

Anyhow...after i was scared about this...i tryed to reach he support service in other ways...i saw they have a telegram channel...i got there in also...started to talk with a lot of dudes that said they were admins and i have to send them some eth or btc to help me =)))))) I don t know who can i trust...if anybody has what to do with their ETH address, i ll posted here https://www.etherchain.org/account/2cdf611aF8cf6C6a79105daE3B4565aF906Ff9cA they got more than 2 eth from scamming i belive...

I vd sended e-mails again like they told me...from and with my e-mail addres...they did nt responded to me...

RIGHT NOW I`M IN THE SHITTY POSITION THAT I DON T KNOW WHAT TO DO NEXT AND WHO TO TRUST...I CAN`T BELIVE HOW MUCH SCAMMERS IN THIS CRYPTO WORLD.... 

IF ANYBODY GOES THRU THIS OR HEARD ABOUT THIS PLEASE HELP ME A BIT...