Poloniex $360K Frozen $0.00 remaining of $0.00 USD daily limit. - page 2.

russelluk

member

Activity: 158

Merit: 10

Quote from: nathansenn on November 10, 2017, 04:02:43 AM

Quote from: CostaRibeiro on November 09, 2017, 09:04:32 PM

Wow, I feel bad about this.

I feel like i have been robbed i mean i get their overloaded but to just freeze $400k+ and not even and email seriously

Quote from: russelluk on November 10, 2017, 03:56:35 AM

The one thing all exchanges need to start thinking about is having some kind of reasonable customers service. It is unacceptable that they all hide behind support tickets and emails. Come on if we want Bitcoins and alts to grow like they should the exchanges have to start providing telephone support and real people to connect to. I wouldn't even mind if I had to pay a small fee for this but right now it is unacceptable. On one exchange I have tried to change my limits and have been waiting 3 months now and all I ever get is an apologetic email stating that due to the high demand there will be a delay in attending to your request. SERIOUSLY !! 3 months. Now this was not Poloniex but it was another large UK based exchange.

With the amount of money they are making no reason they can hire a decent support

Regulators will force them eventually

nathansenn

full member

Activity: 308

Merit: 117

Quote from: CostaRibeiro on November 09, 2017, 09:04:32 PM

Wow, I feel bad about this.

I feel like i have been robbed i mean i get their overloaded but to just freeze $400k+ and not even and email seriously

Quote from: russelluk on November 10, 2017, 03:56:35 AM

The one thing all exchanges need to start thinking about is having some kind of reasonable customers service. It is unacceptable that they all hide behind support tickets and emails. Come on if we want Bitcoins and alts to grow like they should the exchanges have to start providing telephone support and real people to connect to. I wouldn't even mind if I had to pay a small fee for this but right now it is unacceptable. On one exchange I have tried to change my limits and have been waiting 3 months now and all I ever get is an apologetic email stating that due to the high demand there will be a delay in attending to your request. SERIOUSLY !! 3 months. Now this was not Poloniex but it was another large UK based exchange.

With the amount of money they are making no reason they can hire a decent support

russelluk

member

Activity: 158

Merit: 10

The one thing all exchanges need to start thinking about is having some kind of reasonable customers service. It is unacceptable that they all hide behind support tickets and emails. Come on if we want Bitcoins and alts to grow like they should the exchanges have to start providing telephone support and real people to connect to. I wouldn't even mind if I had to pay a small fee for this but right now it is unacceptable. On one exchange I have tried to change my limits and have been waiting 3 months now and all I ever get is an apologetic email stating that due to the high demand there will be a delay in attending to your request. SERIOUSLY !! 3 months. Now this was not Poloniex but it was another large UK based exchange.

CostaRibeiro

full member

Activity: 171

Merit: 103

Wow, I feel bad about this.

nathansenn

full member

Activity: 308

Merit: 117

Still no update from poloniex!

nathansenn

full member

Activity: 308

Merit: 117

Quote from: eren-erem18 on November 05, 2017, 03:46:34 PM

you are logging in....I do not just pay money.....coin trading available....the only problem is to withdraw money

Yes i can still login and trade just cant withdraw.

eren-erem18

newbie

Activity: 2

Merit: 0

you are logging in....I do not just pay money.....coin trading available....the only problem is to withdraw money

nathansenn

full member

Activity: 308

Merit: 117

Quote from: eren-erem18 on November 05, 2017, 12:54:06 PM

i am having the same problem as you

I can not update my profile

your problem solved ?

No still 0 contact from poloniex!

eren-erem18

newbie

Activity: 2

Merit: 0

i am having the same problem as you

I can not update my profile

your problem solved ?

J_Dubbs2

newbie

Activity: 5

Merit: 0

What's up with Poloniex? I'm stuck in a lockout loop because they think I live in NY. No matter what I select for home state the screen won't proceed. Seeing so many people having no response from their team is highly concerning.

nathansenn

full member

Activity: 308

Merit: 117

The money was being shifted between BTC and USDT

DebitMe

legendary

Activity: 2800

Merit: 1012

Get Paid Crypto To Walk or Drive

They are not the quickest when it comes to verifying. It took me months to get verified from 7k to 25k withdrawal limit per day. Just be patient and send emails every so often so they stay on top of it. It will get resolved.

warningsigns

hero member

Activity: 896

Merit: 1082

This is one of the many mismanaged exchanges which have turned rogue. You have Yobit, Bittrex, Poloniex and more on the list.

Now why would you leave a third of a million dollars on a wallet with private keys you don't know and control? I know, you use their platform for trades and all that but leaving that much money on an online wallet is/was very brave and daring of you. Exchanges can go bust anytime without prior warning.

Then you have the scam angle to consider here. The exchange is run by humans like us, prone to taking what's not rightfully theirs.

The "360k frozen" are just words you see on your screen. Holdings or assets, as the screen shots say. Your actual BTC are now probably paying for someone's lavish lifestyle.

cioloxl

full member

Activity: 238

Merit: 105

Quote from: nathansenn on October 31, 2017, 12:22:54 AM

Quote from: pinkflower on October 31, 2017, 12:10:28 AM

US based exchanges have gotten very strict about KYC/AML procedures, especially with users who belong in the US itself. Be patient and wait for verification to be approved before calling a lawyer. Poloniex is not a scam exchange, but they are being very careful these days. Theres also a chance that they will be open to sharing your name and trading history with the IRS. If you made a lot of money in trading, have your accoutant ready to know how much taxes you owe.

Would make things a little better if they had some contact with their clients. Their 0 contact policy is not so reassuring.

Yeah, honestly, I'd stay away from poloniex. My favorite until recently was bittrex, but they also seem to be heading down a dark path (probably same reasons?). Binance is my go-to exchange for now. At least until a proper DEX comes out.

kritment

member

Activity: 109

Merit: 13

Good luck Nathan keep me posted how you go.
Im stuck with these asses, almost 60K stuck
Hope the MRs doesnt find out.....

nathansenn

full member

Activity: 308

Merit: 117

Quote from: pinkflower on October 31, 2017, 12:10:28 AM

US based exchanges have gotten very strict about KYC/AML procedures, especially with users who belong in the US itself. Be patient and wait for verification to be approved before calling a lawyer. Poloniex is not a scam exchange, but they are being very careful these days. Theres also a chance that they will be open to sharing your name and trading history with the IRS. If you made a lot of money in trading, have your accoutant ready to know how much taxes you owe.

Would make things a little better if they had some contact with their clients. Their 0 contact policy is not so reassuring.

pinkflower

sr. member

Activity: 868

Merit: 259

US based exchanges have gotten very strict about KYC/AML procedures, especially with users who belong in the US itself. Be patient and wait for verification to be approved before calling a lawyer. Poloniex is not a scam exchange, but they are being very careful these days. Theres also a chance that they will be open to sharing your name and trading history with the IRS. If you made a lot of money in trading, have your accoutant ready to know how much taxes you owe.

nathansenn

full member

Activity: 308

Merit: 117

Topic: Poloniex $360K Frozen $0.00 remaining of $0.00 USD daily limit. - page 2. (Read 1504 times)