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Topic: Poloniex deposit not credited to account (Read 13393 times)

hero member
Activity: 535
Merit: 502
November 30, 2017, 05:42:09 AM
#29
So i sent 0.05BTC to poloniex around 24 hours ago, the History shows the BTC arrived but my actual account balance never updated.

First time its ever happened to me. I've logged a ticket yesterday but still waiting...any idea how long this is going to take to get resolved?  I wanted to buy DASH at 0.06 and now its at 0.078.....
newbie
Activity: 2
Merit: 0
Thought mine was bad at 25 days. Looks like I have a long wait yet.
newbie
Activity: 5
Merit: 0
I have been waiting 63 days now for support to resolve my ticket!
full member
Activity: 291
Merit: 155
Does anyone know the currrent responce times for poloniex support to respond? I know there are delays but I have been wait iver 7 days now. The issue I have is that I transfered in 1.07 ETH and it has not shown on my balance or not even in the history. The tx hash is:

0x2f483c34ed76f77c91507148297f14f356b893df225dd612f6e611ecf38bff1e

yeah, just forget your ticket, poloniex has no support.
newbie
Activity: 2
Merit: 0
Does anyone know the currrent responce times for poloniex support to respond? I know there are delays but I have been wait iver 7 days now. The issue I have is that I transfered in 1.07 ETH and it has not shown on my balance or not even in the history. The tx hash is:

0x2f483c34ed76f77c91507148297f14f356b893df225dd612f6e611ecf38bff1e
sr. member
Activity: 966
Merit: 342
Thank you bro.

That was really helpful.

Yes I guess I had to set a higher reward.

I see more and more unconfirmed transactions with every week passing by.

Is this "Scaling" problem that's rumored to fork Bitcoin into two separate currencies?

.P.S.: Although I got in here at 2013, I didn't get back here until 2017 - missed out big time Sad

The scaling problem was/is because the blocks are still 1 Mb.
Simplification: there were 2 camps, 1st was bitcoin core which wanted to install segwit, and the 2nd was bitcoin unlimited who wanted increasing blocksize.
Segwit needed 95% before they could start, BU needed only 51% but then there was a hard fork, so two different currencies.

Fortunately a few days ago both parties agreed: segwit will start at 80% (or so) and immediately after that the blocksize will be 2 Mb. They want to implement this before or around september. In this case there is first a soft form (segwit) then a hard fork (blocksize), only in this case the leftover-currency will get no support, so I guess most miners/pools will go with this.
newbie
Activity: 28
Merit: 0
Thank you bro.

That was really helpful.

Yes I guess I had to set a higher reward.

I see more and more unconfirmed transactions with every week passing by.

Is this "Scaling" problem that's rumored to fork Bitcoin into two separate currencies?

.P.S.: Although I got in here at 2013, I didn't get back here until 2017 - missed out big time Sad
sr. member
Activity: 966
Merit: 342
Here is the screenshot of the transaction. The wallet address was also as given by Poloniex.

I have never had this ever before. What can explain this? Where are the coins!




Ah, this is not a Poloniex problem - the coins never arrived there.
You send your BTC with a very low fee. Search this forum for " unconfirmed transaction " and you will find many similar problems.

When you don't do anything, there are a few options:
- this transactions fails, money is returned
- depending on your wallet it is possible that this transaction is transferred again and again, in that case you have to stop the transaction. Because it's not visible in blockchain anymore (follow the link you posted earlier), I guess this isn't the case
- some miners picks it up and confirms the payment finally

Maybe you could refresh your wallet and see if the money already returned. If not: search the forum for "uncorfimed transaction"; there is a lot of information in those threads.

But: Poloniex isn't at fault here, they simply never received anything.
newbie
Activity: 28
Merit: 0
Here is the screenshot of the transaction. The wallet address was also as given by Poloniex.

I have never had this ever before. What can explain this? Where are the coins!

https://ibb.co/i9Bj5v
sr. member
Activity: 966
Merit: 342
I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe

I don't see a transaction?
newbie
Activity: 28
Merit: 0
I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe
sr. member
Activity: 966
Merit: 342
anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.

BTC no minimum deposit, but trading minimum 0.001 BTC, lending 0.01 BTC.

Other coins there may be a minimum deposit, for example Ethereum min. 1 ETH
newbie
Activity: 18
Merit: 0
anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.
legendary
Activity: 966
Merit: 1006
With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?
How many confirmation your transaction have got there?
Just wait few more minutes it will be credited to your account if you have used correct deposit address.

If not just create a ticket there.
newbie
Activity: 1
Merit: 0
With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?
hero member
Activity: 868
Merit: 584
January 31, 2016, 02:27:59 PM
#13
They got back to me and said the btc was used to buy xmr.
I stayed away from polo for about a year and I haven't made any trades since I went back on the exchange the other day to make that small deposit.  But it's possible I did a fat-finger somehow.
Or it's possible I had an old unfilled order that executed when I made the deposit.

My account does show a balance of xmr, and my trade history shows a buy of xmr after I made the deposit.  So I guess that's what happened.  Apparently the mistake was mine, not polo's.

I have enough confidence in Poloniex to continue using their exchange.
legendary
Activity: 1652
Merit: 1000
January 31, 2016, 02:18:09 PM
#12
A guy is reporting he lost some coins on Poloniex here: https://bitcointalksearch.org/topic/poloniex-bitcoin-stolen-1345985

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though
i do have a small balance of bitcoin in poloniex but a bit afraid to save and trade my bitcoin in these exchange for long time because all issue regarding deposit or withdrawal was not solved and i hope these exchange won't be the next cryptsy
sr. member
Activity: 434
Merit: 250
January 31, 2016, 04:10:15 AM
#11
I am sorry to read all these but on the contrary I sent btc to my poloniex btc address just yesterday here and it was credited to my account after just 1 confirmation.
hero member
Activity: 700
Merit: 500
morir es descansar
January 31, 2016, 02:30:42 AM
#10
A guy is reporting he lost some coins on Poloniex here: https://bitcointalksearch.org/topic/poloniex-bitcoin-stolen-1345985

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though
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