Topic: [POOL] GigaRho Profit-Switching Multipool (Scrypt,x11,sha256,neoscrypt,blake2s) - page 10. (Read 2821 times)

Hello,

I looked into your situation and it has to do with what happened during our payout system changes yesterday. When the system initiated payouts late last night for BTC payout users it subtlety affected the graphs/earnings reporting for other cryptos as well. As you can see from the wallet page, the Balance line is "catching up" to the pending amount. When our system initiates our daily payment today (1/31) your pending balance should be paid accurately and the graph should begin moving as intended from that point on.

There are plans to improve the graphs/reporting so it accurately reflects events such as yesterdays niche occurrence. This tends to take a backseat in terms of priority with regard to other systems such as payments and profitability for each algorithm. Rest assured everything is logged and action will be taken if necessary.

Hello again,

Thank you for confirming that everything went appropriately as far as payments actually received to you. As far as your question about the website showing the payout, we addressed this on the site status page concerning the situation. The earlier payout had to be manually adjusted after it was sent to bump it up in BTC's mempool so it would confirm during yesterday's massive surge in backlogging blocks around the time we do our daily payouts. As a result of this adjustment it had to be assigned a new info and the text was altered to reflect the change. It should now show up on the site properly even though the transaction was physically sent yesterday and confirmed already. Apologies for not updating the text sooner, but we wanted to make sure physical BTC was sent appropriately as our main concern.

Also, in the future if there should be some concern or issue you have, feel free to either message me directly, open a support ticket on the site or however is convenient for you. We are here to help and address these issues if you have any misunderstandings instead of bringing up charges accusing our integrity when the situation was not what it was. Everything is functioning properly and we will deal with any issues as best we can. Cheers!

My balance is not moving, only straight line.
 Wallet: LdbustKDoDTWYwbh2jxVV96MLD7Avk5d9N

yes，thx a lot。
but the website show Last 3 Days Payouts:0.14304250   
actually is:0.21891912

system bug?

And...if you would look at your BTC address:

https://blockchain.info/address/14ksWvXuYFjCvvGxePAbqPKsNtn8K4SiQU

You can see that the graph fell because you were paid out confirmed balances at those times. At this point I'm not sure what you are implying. You were paid out correctly.

Hello again,

As I stated on the website there was a late payment due to the Bitcoin mempool being heavily congested. Today’s payout is now confirmed and sent in the correct amount. Also, we even advanced you and the others affected their premature balance before it was due to be paid out. We kept in constant communication on the site through our regular status updates and have even lowered our pool fee for the next few days as a way of showing how we wanted to make things right for having delayed payout for four hours later due to extended confirmation times.

Please double check your actual Bitcoin wallet and you should see everything properly there. I’m not sure what else we can do as we worked very hard to make things right.

If you feel like you would like more assistance feel free to message me directly. If you would like I could even post logs here proving you have been paid the correct amounts and in a timely manner.

If you were to choose LTC it will be 0.01 LTC, not the equivalent conversion. Each coin is considered a separate entity in terms of payout and is treated as such when confirmed at moment of exchange.

For clarification I should also point out that your current earnings that are connected to your BTC address will remain for that account. If you did switch and create a new account for LTC then the past earnings will not be associated in any way. Although as long as your BTC balance meets the Sunday minimum 0.001 it will payout and you can start on LTC completely separate if you wish.

well, thank you for comprehensive answer, I really appreciate that,

one more things, just to be sure:
- if I choose the LTC payment, will I receive payment when I reach balance 0.01 LTC or 0.62 LTC (equivalent to 0.01 BTC) ?

Hello,

You are correct that the current minimum BTC payout is 0.01, and it is the same figure 0.01 for every other available payout coin such as LTC. There is one small caveat that if you were to choose an obscure coin that is not guaranteed payout because of supply then we would need to refill appropriately to maintain a balance sufficient for payout.

The payout system is something that we constantly evaluate due to each coin's mempool and popularity causing abnormally high transaction fees. As a result, the numbers that I quoted are subject to improvement when it benefits our community and the system.

As to when you will be paid, all "mature/confirmed" balances that exceed the 0.01 balance minimum daily or the weekly 0.001 minimum threshold that is applied on Sunday. This week was an exception as it paid mature balances on Saturday instead for testing purposes. The Bold number on the "Balance" line of the wallet page is the confirmed pending balance ready for payout. the Total Unpaid is an approximate amount preparing for exchange into payout coin choice and is subject to fluctuation based on current prices and possible block orphaning/confirmation issues. Many of our payout methodologies and policies can be viewed on the main pool homepage and other parts of the site as we may improve certain functions.

hello, I've been using your pool for almost three days, but received no payment yet,

when can I expect to get paid, or where should I look here:

https://i.imgur.com/nDhJeJt.jpg


the minimal payment for bitcoin is  0.01 BTC, how much is for LTC ?


thanks in advance and I wish you all the best

I'm liking this outfit because I can use my low-end scrypt ASICs and get something out of them. Also digging the breakdown of earnings on the wallet page. Keep it up!

Update 1/27 #1:  sha256 has been added as an available algo option on our multipool. At the time of this post, there are 22+ sha256 coins available with more coming as they are ready. Some will be enabled as the sha256 pool grows to sustain high difficulty blocks. Also the main sha256 port is configured with standard difficulty meant for physical miners. If you are planning to use Nicehash or other services which require a higher minimum difficulty, we would like you to know that a separate port is in the works to handle that load.


Update #2: GigaRho's payout system has undergone improvement to handle the developing network transaction fees and broad amount of currencies available. Our minimum payout system triggered today (Saturday 1/27) instead of the normal Sunday timeslot. More optimizations are coming to improve the structure based on recommendations from our community. The normal Sunday payout should be resumed next week.


Update #3: A decent amount of available coins have been added to all of our existing algos to benefit profitability and shall be adjusted as necessary based on our size.


Note: We have had a decent amount of new users try to choose altcoins other than the standard payout coins listed on the pool. If the coin you want is not in stock, the pool shall attempt to restock those enough to cover payouts required. All requests for additional payout options can be made on our forums.


Thank you all for joining us as we work to expand our offerings and improve everything. There is much happening behind the scenes and we will try to communicate whenever appropriate.

Thank you very much. I see.

Hello,

I hope I correctly understand what you are saying, but after reviewing your account it seems like at the time of this writing you have only been mining for several hours on the pool. Since you have chosen Bitcoin as the payout method, it goes through the exchange process which all pending balances take 24hrs to confirm on the pool. Every found coin is quoted at a momentary price when found but confirmed once exchanged at that price, which works to the miners benefit in times of rising prices on certain coins. It does appear that your pending balance is rising as you continue to stay connected and finding blocks with us.

Just to reiterate, the pending balance will always be fluctuating based on live exchange prices from the exchanges we use to get you the desired BTC payout. The number you really should pay attention to is the confirmed balance ready for payout which begins about 24hrs after that particular block has been found. More in depth descriptions of our system/services can be found on our pool's website.

Also, I should add that I believe you are referring to the yellow "pending balance" line on the graph. That decreases when certain coins have confirmed exchange. In the wallet page you can see, Immature, Confirmed, Total detailed sections for each found coin. Once a coin moves from Immature to Confirmed the pending balance drops. Confirmed balances are not reflected in the ready for payout section of the balance sheet until about 24hrs later.

We truly hope that we addressed your concern and if not feel free to message me directly or however is convenient for you.

why my Balance would less before payout

14ksWvXuYFjCvvGxePAbqPKsNtn8K4SiQU

I want my btc back.

Thanks for the quick response.

I was going for minimum payout to compare how different pools performed and how long it takes to run a payment on each

Hello,

Thank you very much for bringing this to our attention. After investigating your claim and what the cause could be, we believe to have nailed down the reason. There was a safeguard in place that all reduced payouts would need to be greater than the actual transaction fee placed on the payout, which in your case did not exceed that value. Our system uses a dynamic calculation to ensure people receive their Bitcoin or altcoin as fast as their appropriate networks allow so this fee is usually high due to Bitcoin's mempool popularity.

That being said, I have temporarily set today as a reduced payout day and have changed that requirement to more accurately reflect our pool's community. This should allow you to receive the payout at our next payout time. We apologize for not noticing this sooner as a large percentage of our community chooses altcoin payouts such as LTC or usually meets the minimum BTC balance during the other 6 days of the week.

If you have any additional concerns feel free to message me directly and we will do our best to resolve them.

Has this pool actually paid out? It says 0.0009 on Sundays ... but no payout in sight for me ...

31mWa6f71bmTKJU58YHu28noVsvoWC1zGq

Throughout our public launch we have received several requests and suggestions to add new algorithm offerings on our multipool. Since we already have plans for expansion we would like to offer the ability for everyone to vote through our forum poll located here. Based on coin offerings, anticipated beginning pool hashrate and profitability for miners we will begin rolling out new options as soon as we can. Feel free to leave a message here or one of our other social channels as well if you have a suggestion or request.

Aside from that all payouts/systems have been completely functional. We have added quite a few more coins and optimized a few of the ones already in place. Thanks again for stopping by...now back to work!