[POOL] [XMR] supportXMR.com - 0.6 % fee EU based PPLNS monero pool - page 2.

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: stna1981 on April 30, 2018, 01:53:34 AM

Sent PM but no reply. Any other way to contact support / pool owner?

[email protected]; pool chat; reddit; irc freenode #monero-pools

I'm literally everywhere!

Alex-007

member

Activity: 431

Merit: 10

I have answer by email, but I have steel same problem.

Alex-007

member

Activity: 431

Merit: 10

Quote from: stna1981 on April 30, 2018, 01:53:34 AM

Sent PM but no reply. Any other way to contact support / pool owner?

I can not find email adresse for support this pool. Can you give me email where I can write ?

stna1981

member

Activity: 140

Merit: 10

Sent PM but no reply. Any other way to contact support / pool owner?

cavedawg

newbie

Activity: 1

Merit: 0

Hi I'm new to mining with a couple of AMD cards. I am having trouble getting into options to change my payout to 0.1, I mine through Hive and have tried using my rig name:myemail as password along with my payment address and I get a "Please check your login details" message . What am I doing wrong?

Alex-007

member

Activity: 431

Merit: 10

Good day to all. I ask to help with one problem. I began to mine on the pool https://supportxmr.com, instead of the password I inserted my mail, on the basin I see the worker with my mail, but I can not enter the account to change the payment threshold. what's wrong with what I'm doing?
There are my bat files
cast_xmr-vega -S pool.supportxmr.com:7777 -u 4ALcw9nTAStZSshoWVUJakZ6tLwTDhixhQUQNJkCn4t3fG3MMK19WZM44HnQRvjqmz4LkkA8t565v7i BwQXx2r34HNroSAZ.062197214268ca6cf5bb3747ff11ffb50272ab1a4ff89f26ca83d5a7c7dd88 d7 -p [email protected]

dotachin

newbie

Activity: 41

Merit: 0

hi, is it known problem that this pool ignores paymentid? Seems like so, even it's described in Getting started.

I've set payment id properly, but payout was sent without it and cryptopia didn't account my deposit : /
Trying to get support from pool..

Upd. Got fast answer, M5M400offered complete problem solution. A sample of excellent support.

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: dgs2001 on April 12, 2018, 09:22:11 AM

Quote from: dgs2001 on April 12, 2018, 07:55:40 AM

So I just joined your pool.

Coming from Dwarfpool which has been good but seems to very erratic now. (Maybe just me)

I run three miners and have set them up as follows in EthOS -

Code:

globalminer claymore-xmr
claymore-xmr=flags -pow7 1
claymore-xmr=proxywallet 479j...R2f (simple wallet address)

Code:

rigpool1 d4524e pool.supportxmr.com:7777
rigpool2 d4524e xmr-eu.dwarfpool.com:8100
rigpoolpass1 d4524e rig001:[email protected]
rigpoolpass2 d4524e [email protected]

Code:

rigpool1 907531 pool.supportxmr.com:7777
rigpool2 907531 xmr-eu.dwarfpool.com:8100
rigpoolpass1 907531 rig002:[email protected]
rigpoolpass2 907531 [email protected]

Code:

rigpool1 4d2bec pool.supportxmr.com:7777
rigpool2 4d2bec xmr-eu.dwarfpool.com:8100
rigpoolpass1 4d2bec rig003:[email protected]
rigpoolpass2 4d2bec [email protected]

Looking at Dashboard on the website I am showing only 1 worker, "[email protected]" although the hashrate is showing correctly as the combined total of all three rigs hashrate.

Can anybody help put me straight as to why the workers are not showing up individually?

Thanks

All Sorted,

Had to switch pools run a minestop on the rigs and then switch back and start mining. All three rigs now reporting correctly.

Thanks

too fast for me

glad you got it sorted.

dgs2001

newbie

Activity: 6

Merit: 0

Quote from: dgs2001 on April 12, 2018, 07:55:40 AM

So I just joined your pool.

Coming from Dwarfpool which has been good but seems to very erratic now. (Maybe just me)

I run three miners and have set them up as follows in EthOS -

Code:

globalminer claymore-xmr
claymore-xmr=flags -pow7 1
claymore-xmr=proxywallet 479j...R2f (simple wallet address)

Code:

rigpool1 d4524e pool.supportxmr.com:7777
rigpool2 d4524e xmr-eu.dwarfpool.com:8100
rigpoolpass1 d4524e rig001:[email protected]
rigpoolpass2 d4524e [email protected]

Code:

rigpool1 907531 pool.supportxmr.com:7777
rigpool2 907531 xmr-eu.dwarfpool.com:8100
rigpoolpass1 907531 rig002:[email protected]
rigpoolpass2 907531 [email protected]

Code:

rigpool1 4d2bec pool.supportxmr.com:7777
rigpool2 4d2bec xmr-eu.dwarfpool.com:8100
rigpoolpass1 4d2bec rig003:[email protected]
rigpoolpass2 4d2bec [email protected]

Looking at Dashboard on the website I am showing only 1 worker, "[email protected]" although the hashrate is showing correctly as the combined total of all three rigs hashrate.

Can anybody help put me straight as to why the workers are not showing up individually?

Thanks

All Sorted,

Had to switch pools run a minestop on the rigs and then switch back and start mining. All three rigs now reporting correctly.

Thanks

dgs2001

newbie

Activity: 6

Merit: 0

So I just joined your pool.

Coming from Dwarfpool which has been good but seems to very erratic now. (Maybe just me)

I run three miners and have set them up as follows in EthOS -

Code:

globalminer claymore-xmr
claymore-xmr=flags -pow7 1
claymore-xmr=proxywallet 479j...R2f (simple wallet address)

Code:

rigpool1 d4524e pool.supportxmr.com:7777
rigpool2 d4524e xmr-eu.dwarfpool.com:8100
rigpoolpass1 d4524e rig001:[email protected]
rigpoolpass2 d4524e [email protected]

Code:

rigpool1 907531 pool.supportxmr.com:7777
rigpool2 907531 xmr-eu.dwarfpool.com:8100
rigpoolpass1 907531 rig002:[email protected]
rigpoolpass2 907531 [email protected]

Code:

rigpool1 4d2bec pool.supportxmr.com:7777
rigpool2 4d2bec xmr-eu.dwarfpool.com:8100
rigpoolpass1 4d2bec rig003:[email protected]
rigpoolpass2 4d2bec [email protected]

Looking at Dashboard on the website I am showing only 1 worker, "[email protected]" although the hashrate is showing correctly as the combined total of all three rigs hashrate.

Can anybody help put me straight as to why the workers are not showing up individually?

Thanks

bocet87

newbie

Activity: 26

Merit: 0

this pool is shit,all noob just stay away from this pool,they dont care about you,just wanna fee or your machine,very poor service

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: dmcx on April 07, 2018, 02:23:16 AM

hello,

yesterday pool started to reject all my shares. does anyone have an idea what is going on. pool HR droped by 50% also.

thanks

Because there was a hardfork to a new PoW algorithm. you need to update your miner

dmcx

member

Activity: 348

Merit: 10

hello,

yesterday pool started to reject all my shares. does anyone have an idea what is going on. pool HR droped by 50% also.

thanks

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: Vlad__1 on February 10, 2018, 06:22:39 AM

Same situation
Payouts set to 0.1
Balance 0.19
Two month gone, no payments
Pool is scam

Update
Support answered, says we don't like your address, threshold for it greater, continue mining...

You seem to have a bad memory or trouble understanding english.

edit: also with numbers. The email said 1.9, but it's 0.19. I can offer you a manual payout if that's what you want. No problem - since you've been so super nice to me and only called my pool a scam on reddit and here

Vlad__1

newbie

Activity: 4

Merit: 0

Same situation
Payouts set to 0.1
Balance 0.19
Two month gone, no payments
Pool is scam

Update
Support answered, says we don't like your address, threshold for it greater, continue mining...

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: Jackkyy on January 31, 2018, 03:56:49 AM

Hi
i have a problem with this pool. They not pay me.
i set payment to 0.1 XMR - now i have 0.1932493257 XMR and they not pay me
pls tell me how i contact with them

Thnaks

support(at)supportxmr.com

Jackkyy

full member

Activity: 252

Merit: 100

Hi
i have a problem with this pool. They not pay me.
i set payment to 0.1 XMR - now i have 0.1932493257 XMR and they not pay me
pls tell me how i contact with them

Thnaks

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: tooms13 on January 23, 2018, 06:53:12 AM

What's minimum payout ?

0.1 on normal wallets, 0.3 on wallets using payment_id/integrated address

tooms13

newbie

Activity: 7

Merit: 0

What's minimum payout ?

M5M400

full member

Activity: 162

Merit: 100

supportXMR.com

Quote from: MarinusG on January 10, 2018, 12:55:37 PM

Quote from: M5M400 on October 11, 2017, 06:02:14 AM

Quote from: stna1981 on October 10, 2017, 04:09:31 PM

It is not very legitimate to set on the one hand a quite low default treshold for payput of just 0.3 (other pools have 1 XMR or 0.6 XMR) and on the other hand take a 0.08% fee that is nowhere documented on the page. I also was not aware of that and I'Äm not happy with it. Imho this looks like a hidden way to generate profit, even if this might not be the intension behind it.

If it was up to me, I'd set the default and minimum threshold to 2 XMR and be done with it. But miners (especially hobby miners) are always asking for lower thresholds and faster payouts. Also payouts to exchange are on high demand and the fact that those payments cannot be bundled with other payouts to save fees doesn't bother people. They want their small payments and they want them NOW. This flexibility simply comes at a cost. At least on our pool you can chose which is best for you.

The alternative is increasing the pool fee to 2 %, setting payouts to daily to get the maximum bundling effect and keep insisting on a 5 XMR threshold for exchange wallets (currently it is default, but can be set down to 0.3 as well, if one chooses) or disabling them all together. Then all the features and flexibility that nodejs-pool platform offers are basically reverted and we are on the same fee structure as the stoneage node-cn-pools like dwarf, .fr etc... now where's the progress in that?

Have tried a direct message to M5M400 but not had a response. I have reached > 0.3 on my exchange address, but can't for love or money change the payment threshold to 0.3 (as indicated in the quoted text). I am unable to log in, having the done the necessary email parameter passing. Please assist - I'm not asking for something that wasn't explicitly offered - it is only fair that I get my proceeds...?

Hey,

did you send me an email to [email protected]? It's hard to keep track all the support requests via different media. Email is the official one, so please use that.

In most cases it's sufficient to log out, log back in and then set it. There's some weird session bug if you are logged in for an extended amount of time.

Topic: [POOL] [XMR] supportXMR.com - 0.6 % fee EU based PPLNS monero pool - page 2. (Read 31345 times)