So I’ve been a cobinhood supporter since post ico, so naturally once the exchange launched I deposited my ~90k cobs in, this is where the trouble started, see with cobinhood you can’t widhreaw until you’re level 1 verified, this took me days, however I finally got verified, during this time I did some cob trading and managed to increase my cob stack, now anyway fast forward to today, I login and half my balance has been wiped out, I had withdrawn 49k cobs, I had 4K usd left, 23.64 eth and 21k cobs, then I message the team, after they fix it saying it was a bug on the exchange I re login and my _whole_ balance is wiped, on top of this the team say the balance is correct,
DO NOT USE THIS EXCHANGE.
https://ibb.co/iQ0hLR https://ibb.co/hjvtS6 https://ibb.co/iCxJum https://ibb.co/hXWYS6 https://ibb.co/gdPL76 https://ibb.co/eVjyum
The team have now locked me out of my account, you’ll see I had a 23 eth buy order, they cancelled it and then stole my eth. Lol.
DO NOT USE THIS EXCHANGE.
https://ibb.co/iQ0hLR https://ibb.co/hjvtS6 https://ibb.co/iCxJum https://ibb.co/hXWYS6 https://ibb.co/gdPL76 https://ibb.co/eVjyum
The team have now locked me out of my account, you’ll see I had a 23 eth buy order, they cancelled it and then stole my eth. Lol.
Hi Boss,
This issue has been fixed. as noted on the Telegram community:
"We have checked internally and found there are COBs deposited to this account due to system error, this is an isolated case, these COBs were sold into ETHs by this user. In order to protect other traders’ right, we have corrected the user’s account balance. The correct deposit records are at https://etherscan.io/address/0x63BE3b79a6B2bfb4Bd230813d9aA78650a7590Da#tokentxns"
So yeah it is an isolated issue and has been fixed already. Although I understand you are experiencing another issue?