Topic: President of Walletbit confirms Avalon does not ship fairly - page 2. (Read 3036 times)
Show us what your wrote to them to elicit that response (no redactions please).
(Apologies for the sensational newspaper title, though it's not an inaccurate one)
In a newsletter update last month, Yifu announced that they'd ship Batch #2 orders by payment time. That sounded fair to the community, especially as the first customers to orders were those who woke up in the middle of the night to mash F5 on the Avalon store site, when they started the sale, until the buying process made any sense.
I was particularly happy, as I was the first one to get a payment through.
At this point, I still have no relevant communication to show from Avalon. No purchase confirmation, no answer to support tickets, no information listed on their site (my order does not exist there at all). Nothing.
I approached Walletbit by email again to see if they could offer any help (they, at least, verified my order, a month and a half after sending them 225BTC), and this is what Adam Herding, President, had to say:
I know it's not news that the Avalon crew does not particularly care for its customers, but that they're also (apparently) completely ignoring Walletbit and reneging on such a simple promise given to us is infuriating.
In a newsletter update last month, Yifu announced that they'd ship Batch #2 orders by payment time. That sounded fair to the community, especially as the first customers to orders were those who woke up in the middle of the night to mash F5 on the Avalon store site, when they started the sale, until the buying process made any sense.
I was particularly happy, as I was the first one to get a payment through.
At this point, I still have no relevant communication to show from Avalon. No purchase confirmation, no answer to support tickets, no information listed on their site (my order does not exist there at all). Nothing.
I approached Walletbit by email again to see if they could offer any help (they, at least, verified my order, a month and a half after sending them 225BTC), and this is what Adam Herding, President, had to say:
Quote from: Walletbit
Hello,
I apologize for the delay in confirming your order. I have sent a walletbit confirmation email for your records. Should you have any problems with Avalon this is what you can use to prove that you have paid. Unfortunately it appears Avalon is not shipping in the same order they were placed which is beyond our control. I apologize for any inconvenience this has caused.
Regards,
Adam
I apologize for the delay in confirming your order. I have sent a walletbit confirmation email for your records. Should you have any problems with Avalon this is what you can use to prove that you have paid. Unfortunately it appears Avalon is not shipping in the same order they were placed which is beyond our control. I apologize for any inconvenience this has caused.
Regards,
Adam
I know it's not news that the Avalon crew does not particularly care for its customers, but that they're also (apparently) completely ignoring Walletbit and reneging on such a simple promise given to us is infuriating.
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