confirmation time cant really be control by PD... i did came across a 40min to just get 1 confirmation..
Well since it says Instant cash-outs, I assumed PD could control it.
For ur cashout , if u get txid when u cashout u already received it , if it says pending and waiting for manual confirmation than , ur cashout is bigger than hot wallet atm , and it needs to be manually sent.
As for deposit, 1 confirmation is needed so, it depends on when next block is solved after u deposited.
It can be 1min but it can be up to 1h , actually idk how much was max time between 2 blocks so far.
But there is nothing pd can do about it, its not safe to accept 0 confirm deposits , and confirmation time depends on the miners .