I just felt like I have to inform others who thinks about to deposit funds into this site.
There is absolutely no support to get in contact with, me and many others had the same experience. So if you run into any trouble with your accounts and such there is no way you can turn to get help.
I've been trying to get a hold on this situation the past few days and decide how to deal with it, I also emailed you earlier today.
Basically what happened is your cashouts have been stuck on one of your accounts as some of your deposits never confirmed and now no longer exist, likely due to malleability. I think the fairest way to deal with the situation is to remove the deposit(s) that do not exist from your balance. I don't believe any foul-play was involved in this case, the reason why your support emails probably aren't being actively answered are because our support team doesn't understand this ticket, I've been trying to handle it myself. I said I'd sort this out for you yesterday but I was distracted by domain/ssl issues, so you certainly have my apologies. The reason you cannot cashout is due to the fact that our system will now allow a cashout if a user has unconfirmed deposits, your mutated txes never confirmed. I don't really understand the whole BEWARE post as I told you I'd sort out this issue, there has just been a delay which I apologize for.
As for Jp, I've been trying to figure out if he intentionally exploited the site or not. All I know is that the things we discussed in our brief correspondence did not add up and it was clear that he wasn't being completely truthful. A summary of what happened in that scenario was 6.28 was deposited to your account but the transaction was double-spent. Now the double-spent transaction no longer exists and never reached a confirmation. Upon seeing both transactions hit your account you went ahead and cashed out 12.56 a moment after without placing any bets. I can't in good faith pay you out with the current information I have as I feel that you attempted to exploit us and the PM's you sent were contradictory to the facts at hand. None-the-less I'll continue to look into this, I'm trying to figure out if this was unintentional.
I have zero interest in taking the funds of any users, a small handful of users choose to store 100s of coins worth of funds on the site and have encountered no issues.