Stouges jump in defence immediately,as expected.Firstly I didn't "abuse" faucet-when I have money I play and deposit and had over 2 btc wagered,when I don't have btc to deposit I play free on site faucet.It is there for a reason,no?If you do not want gamblers win from faucet,set up rules what does abuse mean exactly?Is it 112 claims a day or more,is it 1 million satoshi won from faucet or more is it whatever rule you want to set,but do not be the ones who want to eat the cake and have it.
You claim there is a free faucet i.e. it is free to use unless I break rules.I didn't break any rules,just because there are no clear rules other than ..."we consider it abuse and just turn it off whenever we feel like it"
And it is not just me there are dozens of players who got muted ,what is the most insulting- they say I am a bot,just to hide the fact that they have vague TOS.
Primedice is quickly becoming Dadice,at least Dadice were honest in their scam and didn't pay the faucet winnings at all
At Primedice you could lose to the site and try to recover using the faucet and get banned.
It is your choice,don't say you haven't been warned.
First off, I'd like to point out that 2 BTC wagered is nothing, acting like that gives you some kind of senority or immunity to rules is ridiculous. You can easily get to 1btc wagered with a deposit of 100k, all you have to do is make lots of bets at a 98% win chance.
Faucet abuse is typically considered from how many times a person claims per day. The faucet is free to use to test the site and strategies and things like that. The faucet is NOT meant for people to continually farm it all day to make a small income. As someone said before, PD is not a charity, it's a gambling business.
And Support does an excellent job of resolving tickets and issues, if you were ignored you either A) Kept arguing to the point they stopped caring or B) Have looked into your account statistics and deemed your faucet claims too high for an account with your specific deposit/wagered amounts.
We have people that claim the faucet every 3-5 minutes for hours and hours each day, resulting in hundreds of faucet claims and thousands at the end of the month, and a lot of these people are in fact bots, or people that don't contribute anything to the community or chat.