Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot! - page 841.

spy100

sr. member

Activity: 658

Merit: 257

Quote from: MICRO on June 14, 2015, 03:48:37 PM

That means ur account is compromised . And "hacker" transferred ur balance to him via tip. Sadly its gone.

I suggest making new account and put strong password and 2fa if posible

Then how did my account get compromised ? i password protected my account ... so impossible for hacker to hack me ,it means that primedice was hacked by some guy ,it's just 0.04 btc ,but i will never play again there if i lose my money like that ...it means that their hole system is compromised if someone can hack in to your account without knowing your id or password ...doing a trace now to see were that btc went ...

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

That means ur account is compromised . And "hacker" transferred ur balance to him via tip. Sadly its gone.

I suggest making new account and put strong password and 2fa if posible

spy100

sr. member

Activity: 658

Merit: 257

Quote from: MICRO on June 14, 2015, 01:40:27 PM

Check logs see if u can see that money in transaction logs as cashout or in tips log.

this is what i see in logs

what does it mean ?

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Check logs see if u can see that money in transaction logs as cashout or in tips log.

spy100

sr. member

Activity: 658

Merit: 257

Quote from: monbux on June 14, 2015, 11:41:20 AM

Quote from: spy100 on June 14, 2015, 11:04:08 AM

Quote from: iram1068 on June 14, 2015, 10:43:41 AM

Quote from: spy100 on June 14, 2015, 10:28:45 AM

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

Care to show screenshot of your bets tab?

now i am trying to log in an it does not allow me to log in

What do you mean, it doesn't allow you to log in? Is there an error message that appears, or does nothing happen? Did you try clearing your cache and history on your browser?

now it allows me to log in ,an hour ago it did not ,it just did nothing ,no error msg etc ...

And history you can see here

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: spy100 on June 14, 2015, 11:04:08 AM

Quote from: iram1068 on June 14, 2015, 10:43:41 AM

Quote from: spy100 on June 14, 2015, 10:28:45 AM

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

Care to show screenshot of your bets tab?

now i am trying to log in an it does not allow me to log in

What do you mean, it doesn't allow you to log in? Is there an error message that appears, or does nothing happen? Did you try clearing your cache and history on your browser?

thebitcoinquiz.com

sr. member

Activity: 280

Merit: 250

Quote from: spy100 on June 14, 2015, 11:04:08 AM

Quote from: iram1068 on June 14, 2015, 10:43:41 AM

Quote from: spy100 on June 14, 2015, 10:28:45 AM

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

Care to show screenshot of your bets tab?

now i am trying to log in an it does not allow me to log in

Never saw something like this before. Just trying sending a mail to support and also send a PM to stunna about this. Also, you can create an alt account and ask about this issue to some mod.

spy100

sr. member

Activity: 658

Merit: 257

Quote from: iram1068 on June 14, 2015, 10:43:41 AM

Quote from: spy100 on June 14, 2015, 10:28:45 AM

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

Care to show screenshot of your bets tab?

now i am trying to log in an it does not allow me to log in

iram1068

member

Activity: 118

Merit: 10

Quote from: spy100 on June 14, 2015, 10:28:45 AM

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

Care to show screenshot of your bets tab?

spy100

sr. member

Activity: 658

Merit: 257

Hi i have an account with you guys ,my account username there is : gica200

I deposited today 0.042 btc you can see it here https://blockchain.info/address/18w1NArzRYDTaWA7DY9TVS7L15HhKztq2i

I made a few bets and i reached 0.046 btc but after 100 bets i got the "you reached rookie level bar" ,and money vanished from my account ,and i did not make a big bet , only small bets

Can you guys check to see what went wrong and how can i get the money in my account back ?

And if you look at screenshot 0.02408380 is total wagered ,the 0.02 is from a previous deposit :

thebitcoinquiz.com

sr. member

Activity: 280

Merit: 250

Quote from: Zaih on June 14, 2015, 03:37:50 AM

Quote from: thebitcoinquiz.com on June 12, 2015, 11:18:51 PM

Quote from: grendel25 on June 12, 2015, 10:08:19 PM

It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now Sad

If they don't reply within 2 days then I recommend you to send them an email again. They usually do reply emails within 48hours, but in some cases they consume too much time.

Mine usually go through within 24 hours. I think it depends on the importance of the issue that creates a variance in response time.

Also, its possible that the support might have disregarded his request cuz they might think that the sender is trolling or isn't serious while requesting. So its always preferable to sign a message with an address from which you've sent coins to pd, this will certainly make your request look serious.

Zaih

hero member

Activity: 504

Merit: 500

Quote from: thebitcoinquiz.com on June 12, 2015, 11:18:51 PM

Quote from: grendel25 on June 12, 2015, 10:08:19 PM

It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now Sad

If they don't reply within 2 days then I recommend you to send them an email again. They usually do reply emails within 48hours, but in some cases they consume too much time.

Mine usually go through within 24 hours. I think it depends on the importance of the issue that creates a variance in response time.

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Quote from: grendel25 on June 12, 2015, 10:08:19 PM

It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now Sad

Can u send me pm what was that about and ur username so i can tell them to take a look .

thebitcoinquiz.com

sr. member

Activity: 280

Merit: 250

Quote from: grendel25 on June 12, 2015, 10:08:19 PM

It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now Sad

If they don't reply within 2 days then I recommend you to send them an email again. They usually do reply emails within 48hours, but in some cases they consume too much time.

grendel25

legendary

Activity: 2296

Merit: 1031

It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now Sad