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sorry, but the above is absolutely NOT true.
i've been banned by claimbtc a while ago. i contacted you and indeed got a (automated) responce and disbanned.
my main question was why i was banned. the answer was that i've broken a rule and therefor banned and if it would happen again i would not get disbanned. i replied that i did not break any rules, which i indeed didn't!!!! and because of that i was very interested in knowing how to prevent breaking the so called rule again preventing me from getting banned without actually knowing what was wrong. NO ANSWER!
2 days ago i got banned again, again asked the same question. no respons what so ever!!! so after 3 mails, i barely more then an automated response without any substance. Also, i found it rather odd that on the facebook site they felt the need to post a header about warning about bans.. seems like this is rather a standard then just a fluke. Also i found it odd to say the least that both times was just before i could withdraw the saved claims.
It all smells seriously like a hoax! or in the best way, some "seriously over sensitive rule violation sensing". Anyhow, this is not the way to run a faucet and dealing with people!!!
If you feel i indeed did something wrong, then RESPOND to my question, as long you don't i know that i didn't do anything wrong. Also this would have been appreciated if done BEFORE the 2e ban, so i could've been preventing whatever mishapped. The fact that there is no response speaks for itself.
for now i ask you to unban the account so i can collect my winnings.. after that you will not likely see me again!
if not you are just stealing..!!
Regards Matthieu