A friend of mine ordered from you and is waiting for his refund on a grin miner. I almost fell for the scam buy wanted to wait to see how his transaction turned out. I read all the email correspondence between yall and referred him to my lawyer. I wont pass judgement till I hear back from him.
Edit just talked to him. Hes filing a police report against prominerz Monday. So much for me sending them my money. Will keep the board posted on the outcome.
Someone already made a scam accusation against prominerz including the other fake miner shops. There are many people fell for this fake sellers and scammed big amount.
Let me ask if how your friend found the prominerz?
Next time tell your friends to buy directly to manufacturers to avoid scam if you use a 3rd party like prominerz you will always end up scammed.
Read this:
Other fake sellers can be found here
https://bitcointalksearch.org/topic/fake-sellers-who-5174460I believe he found them on Asicminer Not sure though.
Update:
Talked to him last night. He said he is holding out on the police report because he heard back from a guy named Reto at Prominerz, and that they had cancelled his order and were waiting for Innosilicon to send confirmation and the refund. He said he had heard that from them before, but that was before Innosilicon made the announcement about refunds.
I will keep the board posted.
Quick statement from ourselves before everybody starts fantasizing and hallucinating..
1st of all, WE ARE FUCKING LEGIT, like it or not, we have sold hundreds of miners, have hundreds of happy customers and its what we do, selling miners and hosting them, big or small clients.
OF COURSE ITS ALWAYS CHEAPER TO BUY FROM FACTORIES, ITS OBVIOUS!2nd Things like in any business can go wrong, and when we are the ones who mistake, we take the shit and handle it, in the case of famous James, things are a bit more complicated though, they got complicated cause lets face something some of you might don't consider when writing here in the beautiful anonymity of the internet.
Mister James bought from us a G32-1800 in Spring, and asked us what would we do if the miner would have a delay or wouldn't come out. We told him that in this case there will be a refund, which is normal. YOU DON'T GET A MINER, YOU GET A REFUND for god sake, nobody wants to start a new life in a third world country with 10k. Unfortunately that miner had a major delay (Miners and Crypto People know that at the moment all deliveries are late from practically all batches) Innosilicon simply moved the release from August to October and then to January.
To make a comment on innosilicon, they are stupid, for real, they dont give a shit about resellers nor small customers, they absolutely care 0. So we placed the request of a cancellation for James already pretty early and when Innosilicon made their statement in October that they will give refunds cause of the delay, we again applied to get back the money for that order.
Now here is the thing and only smart people and people that are familiar with the market will understand. Wanna-be crypto's wont. So sorry if it ends here for your guys.
Resellers like us are fucking suffering these days. Its a real fuck up. We do this biz since 4 years and thsi year was simply catastrophic. Why? Cause Factories are announcing Miners they can't deliver, its something new, new in the way we experiencing it now. Delays are common, it can happen and most of us know it. But announcing miners collecting money and then schedule delivery as they want in this form, is completely new and
THE REAL FRAUD here. Ask any other shop from asicminervalue.com and they will confirm. There are millions of dollars as we speak right now on Chinese Accounts simply not being refunded and being used to develop machines that have been announced but never really were on the market. See StrongU U6, see the delays of Whatsminer and see the delays even from Bitmain.
So this is what we know now, we did not know it when James purchased the miner that it would end up in a complete disaster, this is a complete new scenario in the market that big. The real disaster though is the way James acts even though its partially understandable. He is a customer, he feels we are responsible, we want to refund him but need to wait for the refund of innosilicon. Thats how it works and normally, till mid this year, all factories acted in a normal timeframe, life as a reseller was much easier.
Now here comes the problem. When you buy a miner from shops like us or others to be found on asicminervalue.com and you buy a batch, we do not have nor the miner, nor the direct purchase from the factory. Cause if the miner would be available from the factory, you would buy it there no? Right, they are not available anymore so chinese distributors resell their purchases (orders) to resellers like us. Has always been like that, has always worked (not only since last week) and that's the reason there is no order placed by PROMINERZ at innosilicon. So we need to tell those distributors to cancel James's order. We did that. Now we are waiting for the money from innosilicon to arrive.
Now since last week the situation changed drastically.
I understand when things aren't working out, people get desperate. But taking even this in consideration and writing reviews, accusing us of scam and or working with banks and being criminals, that is a bit too much. If something is wrong, you can always check the legal possibilities, act and put pressure by using the legal possibilities in your country or covered by international trade laws. Writing reviews publicly where you name us Scammers and threaten us with FBI, Police and probably in a next step with a personal visit of Donald Trump, we have to take action too. Every seller of whatever will understand what we are talking about. Writing reviews on that level, costs us money too, destroys our until now clean reputation and has consequences. To find a way out of this is only possible with lawyers cause paying back the client, having his uncontrollable written wrath online, is a no go, and that's where we stand now.
Sellers have rights too and it's not about taking advantage or keeping money, this matter got into a legal case by force and thank god we have laws in Switzerland and we don't live in a country where you go to jail just cause someone accuses you of something.
On a miner like this we earn about 4-7% and that's it. We don't become millionaires just cause we sell costly equipment, we are a normal mid size business that tries to make it easier for customers to buy miners from China. Cause buying from alibaba and other platforms is a risk, contains a risk still and that's why we exist.
We accept criticism and even handle accusations. If they are true and don't hurt us that way.
We are always reachable through our channels and gladly answer questions.
Bests
Prominerz.com
