Q: Can you remove negative reviews?
A: NO, but I can help you bury them with multiple new & great 5-star reviews. I've looked into it and If a seller tells you he can remove negative reviews, its a HUGE RED flag, play it safe (test first with a random GMB).
I hate this, negative reviews probably came from real users and if they are going to bury those bad reviews the buyer cannot see the bad sides of the product or services, that is why when checking review sites I always check the bad feedback than the good ones even if it is buried 5 pages up, knowing that fake good reviews can be bought.
Companies prefer to hire these people than improve their products and services so better do diligent research than check these reviews
Definitely, negative reviews should be taken seriously. Receiving negative reviews of your product can be disheartening, but it's important to keep a positive attitude and use the feedback constructively to improve your product and customer satisfaction. If they solve those negative reviews and work it out, they wouldn't have to fake positive reviews and fool their customers. In the end, it will be their business who'll benefit.
Those who know about this kind of service, before buying any service, they see the positive and negative feedbacks and then buy it. But those who buy such fake rating services actually target customers with relatively less experience, so they use such fake rating and feedback services to continue their business. So we who know that fake rating, how feedback works, actually they are not easily fooled by these website owners
Right. It is still the customer's responsibility to verify those reviews before making a purchase. Customers can verify reviews by looking at multiple sources of feedback like review sites, social media and even asking for referrals from friends or family. They can also look for patterns in the reviews and consider the credibility of the reviewer. But I'm thorn because while customers do have a responsibility to be informed and make informed decisions, it is ultimately the responsibility of the business to provide accurate and truthful information about their products and services. Don't keep on scamming people.