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Topic: Question about Freezing of account - page 2. (Read 171 times)

legendary
Activity: 2100
Merit: 1321
CoinPoker.com
April 08, 2023, 04:57:41 AM
#7
Okay guys Ive get it now. When she mentioned to me bitrue we are talking about the same exchange. Thus the process is quite suspicious even for me too. Cause I know they are a normal one. But when I asked her about the website indeed its bitrue but the its not the one I knew. So when I checked it, looks like it is a different one.

Can we report this exchange
Its bitrue but ends in [.cm] not [.com]

Also I think that the one he do copy trade is an accomplice of this exchange.
sr. member
Activity: 1372
Merit: 348
April 08, 2023, 04:16:01 AM
#6

Has anyone here with the same experience? Or at least solution how to overcome besides giving the 20% verification fund to them. Cause she is scared that after she do that, what would be the guarantee that the account will be unfroze.


20% deposit for verification?  This is new to me.  Most of the freeze account due to violation often asked for KYC, or proof of funds.  This makes me think that the friend of your friend is getting scammed.  The sign are there, the 3 days deadline which gives the victim the sense of emergency thus may force the victim to give in to the demand.  It will be more suspicious if they give the deposit address instead of directly depositing on the trading platform.

I think you should tell the name of the exchange since it is not defamation if what you stated is true.  Knowing what exchange it is enable us to avoid using that exchange in the future and help us avoid the same experience.
legendary
Activity: 2100
Merit: 1321
CoinPoker.com
April 08, 2023, 02:06:28 AM
#5
Which exchange is that? Is it a KYC-enabled exchange or not? Is it a local exchange or international? You don't give us enough information and even if you did, we can't really help you.
I cant mentioned it cause maybe this would be fud to them or can be use as defamation right? Also the person involved dont want to compromise the situation cause if this got out to them maybe they will give her a hard time getting her money more since it got knocked out on a public discussion especially in forum. I assure you the exchange is also known, an international one.

If they have an official BTT account here, we can create a flag on them and wait for an answer and even after we do that, she may never get her money back.
Thats why, she said someone helping her now, I'll wait for her update. But I looked it up it seems they dont have an Ann thread here.
legendary
Activity: 1904
Merit: 1563
Bitcoin Casino Est. 2013
April 08, 2023, 02:03:26 AM
#4
Haven't you turned on the "anti-phishing" code whenever an exchange sends you an email? As far as I know, almost of the exchange in the market today does that especially Binance and OKX.

If I we're you, I'd go send an email to their customer support to verify if this is true, because to me, it appears to be a typical scam approach that you may encounter in Telegram groups, where a fraudulent representative may message you first and ask for money.

legendary
Activity: 3276
Merit: 2442
April 08, 2023, 01:52:29 AM
#3
Which exchange is that? Is it a KYC-enabled exchange or not? Is it a local exchange or international? You don't give us enough information and even if you did, we can't really help you. Let's say you said binance (or bestchange:)) did this bla bla, what can we do? If they have an official BTT account here, we can create a flag on them and wait for an answer and even after we do that, she may never get her money back.
legendary
Activity: 1372
Merit: 2017
April 08, 2023, 01:45:04 AM
#2
... They said she needed to fund 20% of her account balance for verification purposes and this is within 3days span of time if not the account will be totally frozen.

... But asking for deposit to verify or cleanse a freeze account? How is that even valid right to remedy the suspicion. They should ask for am evidence or any proof of their allegations instead.

It looks like a scam to me. I've never heard about such a thing but I'm not a trader either. I would exercise the utmost caution and not send any money unless I was 100% sure it was not a scam.
legendary
Activity: 2100
Merit: 1321
CoinPoker.com
April 08, 2023, 01:37:03 AM
#1
Hey there guys, I would like to open a case of my friend's friend. Maybe anybody could lay some info regarding it. There is an exchange she is using I dont want to mention the name but she got an email from them regarding freezing of her account due to malicious trading or abnormalities on her account which might involve in data leaking and money laundering. So they are holding her account balance. They said she needed to fund 20% of her account balance for verification purposes and this is within 3days span of time if not the account will be totally frozen.

Ive asked her regarding their suspicious data leaked. She said that she was just copytrading the trading input of her whale friend and they were doing it simultaneously like if the other one is doing that time she also entering the same value or entry price and hence exiting on the same target price. So basically copytrade. Maybe this is the suspected thing of the exchange. But asking for deposit to verify or cleanse a freeze account? How is that even valid right to remedy the suspicion. They should ask for an evidence or any proof of their allegations instead.

Has anyone here with the same experience? Or at least solution how to overcome besides giving the 20% verification fund to them. Cause she is scared that after she do that, what would be the guarantee that the account will be unfroze.


Highly appreciated any response.
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