QuickBitcoins Reloaded :: New Site, Groundbreaking Features

QuickBitcoins

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Quote from: jfreak53 on October 12, 2012, 12:22:26 PM

You need to work on backend order processing and your "anti-fraud" system as it may be before working on design. No point in re-design if the system isn't working ha ha

We're very sorry you were rejected by our current system and therefore see it as flawed, but so far our methods have served us well. While we are working on new and more efficient methods of verification our current system has had 0 instances of charge back or fraud in a total of 5 months of trading. (3 months as QuickBitcoins). If you would like you can become a verified buyer with us. This will allow us to accept your order and you would also gain the ability to purchase more than $100 at a time, and for a much lower rate. If this seems like a good option to you please create an account on http://www.quickbitcoins.net and upload the requested documentation. We'll take a look at it and see what we can work out.

Thanks,

QuickBitcoins

jfreak53

sr. member

Activity: 298

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You need to work on backend order processing and your "anti-fraud" system as it may be before working on design. No point in re-design if the system isn't working ha ha

QuickBitcoins

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Activity: 87

Merit: 10

Quote from: firefop on October 11, 2012, 10:07:24 AM

as for the OP:

I find it unlikely that I'd use a service asking me to enter information (even if it is just a btc address) before being able to see the rates.

Please add a tab 'Rates' that lists all the percentages and fees etc.

Hi Firefop,

We agree that the current design of the site isn't quite as focused on user experience as it should be. We're currently in the planning states of a new design which will greatly improve the end user experience while maintaining a simple and easy-to-use service. Thank you for your feedback, we always appreciate constructive criticism.

Thanks,

QuickBitcoins

firefop

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Activity: 420

Merit: 250

as for the OP:

I find it unlikely that I'd use a service asking me to enter information (even if it is just a btc address) before being able to see the rates.

Please add a tab 'Rates' that lists all the percentages and fees etc.

jfreak53

sr. member

Activity: 298

Merit: 252

Quote from: QuickBitcoins on October 05, 2012, 10:45:41 AM

Hi jfraek53,

This is not correct. We require the address on the utility bill and ID to match the billing address of the credit card being used, among other more in-depth checks on our end.

Thanks,

QuickBitcoins

Umm, please read again, I wasn't talking about you guys. I was talking about what they do to us in Guatemala and making a pun about requiring Bills to prove who someone is. I wasn't saying you guys said that.

QuickBitcoins

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Activity: 87

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Quote from: QuantumKiwi on October 05, 2012, 05:19:06 AM

Could you do NZ CC on a full verified basis?

Thanks.

Hi QuantumKiwi,

We are only accepting U.S. credit cards at the moment. We apologize about the inconvenience.

Thanks,

QuickBitcoins

QuickBitcoins

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Activity: 87

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Quote from: jfreak53 on October 05, 2012, 08:34:26 AM

Quote from: mhughes on October 04, 2012, 07:16:55 PM

Why do people thing a current utility bill is a good verification of ID? It seems like it'd be the easiest thing to forge.

They do it in Guatemala all the time and the funniest thing is they tell you, "It doesn't have to have your name on it, it just has to be any bill, not even with the same address that you are using on our forms!" Yeah because that makes total logical sense

Most of our utility bills are on thin thermal printer paper, so a thermal printer is about $75-$100, cool let's forge

Hi jfraek53,

This is not correct. We require the address on the utility bill and ID to match the billing address of the credit card being used, among other more in-depth checks on our end.

Thanks,

QuickBitcoins

jfreak53

sr. member

Activity: 298

Merit: 252

Quote from: mhughes on October 04, 2012, 07:16:55 PM

Why do people thing a current utility bill is a good verification of ID? It seems like it'd be the easiest thing to forge.

They do it in Guatemala all the time and the funniest thing is they tell you, "It doesn't have to have your name on it, it just has to be any bill, not even with the same address that you are using on our forms!" Yeah because that makes total logical sense

Most of our utility bills are on thin thermal printer paper, so a thermal printer is about $75-$100, cool let's forge

QuantumKiwi

sr. member

Activity: 322

Merit: 250

Could you do NZ CC on a full verified basis?

Thanks.

mhughes

newbie

Activity: 25

Merit: 0

Why do people thing a current utility bill is a good verification of ID? It seems like it'd be the easiest thing to forge.

QuickBitcoins

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Activity: 87

Merit: 10

We apologize about the delay in responding to some orders. We've been extremely busy due to increased demand and as a result it has taken longer than usual to respond to some of our customers. In light of this we have setup a toll-free number at which we can be reached at any time.

If you have any questions about your order or we haven't responded to you quickly enough please do not hesitate to call us at:

1 (888) 959-3166

Thanks,

QuickBitcoins

QuickBitcoins

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Activity: 87

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Quote from: ?? on ??

Well, I hate taking back what I previously said, but I've been waiting 3 days so far, have sent two emails asking for clarification, and have had 0 responses. Oh yeah, and the bitcoins I sent have already been moved to another address.

Not very groundbreaking.

Hi temthaw,

We discussed this via email.. Once we were able to get in touch with you we resolved this issue to your satisfaction from your comments. If you could please explain why you are still unhappy with our service we would be pleased to give you a discount on your next order.

Thanks,

QuickBitcoins

QuickBitcoins

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Activity: 87

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Quote from: jfreak53 on September 27, 2012, 05:04:09 PM

Your site don't work dude Wink

Put an order through for CC it's been pending since 8AM! That's even before I make the purchase and enter CC info. Don't think I'm going to enter CC info if it takes this long just to accept my order and let me pay ha ha you might loose my money somewhere. Get the kinks out first.

Hi jfreak,

We've checked and dont see any pending credit card orders. It's possible we might have rejected your order and your spam filter caught the email. Can you please tell us what your order number is?

Thanks

jfreak53

sr. member

Activity: 298

Merit: 252

It's still pending, man service sucks on this site dude. You can't tell me, "Well contact him on IRC". This is a business, I shouldn't have to. I warn anyone from using it, very slow and doesn't even work.

jfreak53

sr. member

Activity: 298

Merit: 252

Sometimes it takes awhile? Huh

ha ha I thought that was the point QuickBitcoins, emphasis on quick! ha ha ha This is slow as molasses, I can do a dwolla transfer in 24 hours from my bank account, that's much quicker than this.

danieldaniel

hero member

Activity: 854

Merit: 1000

Quote from: jfreak53 on September 27, 2012, 05:04:09 PM

Your site don't work dude Wink

Put an order through for CC it's been pending since 8AM! That's even before I make the purchase and enter CC info. Don't think I'm going to enter CC info if it takes this long just to accept my order and let me pay ha ha you might loose my money somewhere. Get the kinks out first.

Sometimes it takes awhile. If you want, you can probably ask him on IRC. Great service though.

jfreak53

sr. member

Activity: 298

Merit: 252

Your site don't work dude Wink

Put an order through for CC it's been pending since 8AM! That's even before I make the purchase and enter CC info. Don't think I'm going to enter CC info if it takes this long just to accept my order and let me pay ha ha you might loose my money somewhere. Get the kinks out first.

Luceo

sr. member

Activity: 350

Merit: 250

Per aspera ad astra!

Truly is a great service run by great staff.

Stephen Gornick

legendary

Activity: 2506

Merit: 1010

Quote from: QuickBitcoins on July 06, 2012, 09:18:32 PM

- Better credit card processing facilities allow us to securely & efficiently process a broad range of credit & debit cards.

The order form lets me choose USD or EUR. Do you handle charges in EUR at the same rate? Or does that USD/EUR selection mean something else?

Same for the Cash in the mail. And prepaid debit cards by mail. Do you accept EUR currency and EUR prepaid cards by mail?

Some other questions.

There are multiple variations of the name. QuickBitcoins Quick Bitcoins Quick BitCoins Quickbitcoins.net (title), etc., Pick one and run with it perhaps?

The list of payment methods includes Moneygram, Western Union and Domestic Money Transfer. Is the Moneygram and Western Union the only Domestic Money Transfer (thus that entry is redundant) or does that mean there is some additional money transfer method?

To buy bitcoins with a money order, which ones do you take? All? or just USPS and/or MoneyGram money orders?

For selling bitcoins to you, where you send a check, which bank is that drawn on? e.g., if it is Chase, I can visit a Chase and cash it without having an account with them.

For bank wire, is that domestic only, or will you do international money order as well?

One of the requests I've seen is for an exchange to do cash-out to cash-in-the-mail. Might Quick Bitcoins offer this?

QuickBitcoins

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Activity: 87

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Thanks for pointing that out, added!

http://www.quickbitcoins.net

Topic: QuickBitcoins Reloaded :: New Site, Groundbreaking Features (Read 3076 times)