Hi gentlemen of this beloveth forum, I wanna remind you guys to try as much as possible to never leave your bitcoins or any other crypto on an exchange except you are ready to loose them.
I just lost 78.82 usd worth of bitcoins I left on one of our local exchangers here, the exchange was not hacked, nothing happened, i just logged in this morning to discover that my bitcoin are no where to be found, I quickly navigated to the withdrawal history section to see if my account have been hacked and the hacker withdrew it, but surprisingly, there was no new withdrawal history except for the ones I've previously made which the last one was about 3 weeks ago, my bitcoins disappeared just like that.
I thought of withdrawing this coin a day before but decided not to bcus I knew I will be using them soon, so to avoid paying a withdrawal fee and in 2 or 3 days time, pay transaction fee to deposit them again, i decided to leave them there, now they are gone and i cant even trace where or how they went out.
I contacted support and they claim they are investigating the issue but whatever the result turns out to be, i dont have any hope of ever seeing my 78.82 usd in bitcoin again, bcus I think they know the worst am gonna do is stop using their exchange and as well discourage people around me from ever using them.
So the point of this message/post is if you value your coins, always keep them in a wallet you have the keys.
Huh, which exchange was that? If the bitcoins disappeared from your account, that probably was a glitch or a bug maybe since no one withdrew it from your account. Since I am almost sure the coins don't stay on the "wallet" you are given. Look at the transactions, you will see once the coin reaches to the wallet address given to you buy the exchange, it gets moved to another wallet. So, even if the wallets private key has been compromised and the hacker moves the coins, the balance change shouldn't be reflected on your account since the change will take place only if you withdraw from your account (which according to you no one did). I think the exchange you have joined is fake or a scam exchange.
No mate, they are not scam according to my findings, please read my update above, they had a glitch in their system and that caused balances to disappear in some affected accounts, it happened that I was one of the victims, they are currently working on resolving the issue and restoring balances in all affected accounts, but as I have stated before, as soon as my balance is restored, I will withdraw and never use them again, atleast until they upgrade there system.
Everything should return back to normal by tomorrow