Author

Topic: Resolved (Read 675 times)

sr. member
Activity: 1877
Merit: 389
February 14, 2019, 06:36:10 AM
#39
For anyone reading this and still thinking that you should continue doing business with CloudBet, visit this website: CloudBetScam.com
You will find tons of cases like mine, and this WILL happen to you sooner or later. Take your money if you still can, and run.

Thanks for warning other people and thanks for sharing the truth about the incident that you had with CloudBet.
We mentioned before they contacted us (through our offerwall) asking to promote their site, and we refused to do so because of all the complaints users hold against them.
jr. member
Activity: 42
Merit: 3
February 14, 2019, 02:54:12 AM
#38
For anyone reading this and still thinking that you should continue doing business with CloudBet, visit this website: CloudBetScam.com
You will find tons of cases like mine, and this WILL happen to you sooner or later. Take your money if you still can, and run.
jr. member
Activity: 42
Merit: 3
February 13, 2019, 12:30:39 AM
#37
3 weeks since trying to withdraw my 1.7BTC. No reply nor any other communication regarding the documents.
jr. member
Activity: 42
Merit: 3
February 09, 2019, 12:43:33 PM
#36
youngamericandream - I've been responding on our meta thread but only just saw this one, apologies for the slow response.

Our teams have investigated your activity and the use of VPN to bypass our territory restrictions was proven.

If you can provide our teams with the relevant documents to prove residence in a non-restricted territory then we can get this resolved quickly.

Thanks,

Ronnie @ Cloudbet

Well "Ronnie"? Where do I send the docs?
jr. member
Activity: 42
Merit: 3
February 09, 2019, 12:33:04 PM
#35
Hello all,

Unfortunately I seem to be yet another target of the cloudbet scam.
Here is what happened:



Avoid cloud bet at all cost. They owe me 35 bitcoins (from the time when bitcoin was trading at $13500/coin).  I am a high-roller who follows Betting resource.com's 10 unit picks. They recommend only to play at betcris and pinnacle but the limits there are low and decided to jump in on cloudbet since they offered the 5 bitcoin bonus plus high limits. I deposited 20 bitcoins and I received 5 bonus bitcoins. All was good. Limits were ridiculously high and and I was very happy following the tips. Long story short, I ran up my account to 60 units total in few months and problems arose when I requested the first withdrawal for 25 units. It staid pending for days without explanation. When i contacted them, they kept giving excuse of internal reviews and investigations. Then they asked so many documents, some were ridiculous requests and i complied with everything they asked. By this point i was suspicious and stopped betting with them. Their review/investigation last 2 months and finally they completed the investigation and concluded that my "betting pattern" is against their terms and conditions. I asked them which and they failed to explain further. They told me that my account has been closed and gave me option to withdraw my 20 bitcoin deposited and gave my 48 hour ultimatum and if I don't accept the offer, I get nothing. I had no choice but to accept the offer. At the time i deposited the 20 bitcoins, it was trading around 13.5k/coin. When i received the 20 bitcoins, bitcoin was worth about $8000. Not only did I lose my winnings and bonus but I also lost a lot of value on my deposit.

To date they haven't given me explanation on how I broke the terms and conditions. i did not have any betting pattern. all i did was follow my tipster and flat bet 4 bit coins on each tip. All bets for same amount. There is nothing in their terms and conditions that states this type of betting is disallowed.

This book is very bad. I guess many people don't know since they are losing gamblers but if you are a big winner, they will show their real colors.

Sorry to hear that. Do you have a thread on here with your experience? I'll add it to the list.
jr. member
Activity: 42
Merit: 3
February 08, 2019, 08:35:10 PM
#34
youngamericandream - I've been responding on our meta thread but only just saw this one, apologies for the slow response.

Our teams have investigated your activity and the use of VPN to bypass our territory restrictions was proven.

If you can provide our teams with the relevant documents to prove residence in a non-restricted territory then we can get this resolved quickly.

Thanks,

Ronnie @ Cloudbet

Ronnie,

Per Lilly residency was never a determining factor. Andy acknowledged Lilly made a mistake on telegram. If it was a mistake cloudbet is fully responsible for her supposed mistake. Lilly told the player he could bet and be paid and then proceeded to book the bet. Once cloudbet booked the bet they became fully responsible for paying the player his winnings. The bet was not voided until the match was over and it was determined it was a win.

Don’t treat me like a idiot Ronnie. There is no way in HELL cloudbet would have returned the players bitcoin if the last bet lost. I’m not that stupid.

As they say on ESPN

“C’MON MAN”







  

He just said if I can prove residency, he'll take care of the situation quickly. Let's see if he can deliver on his promises, I have my Russian documents ready to send for verification. I doubt it tho.
jr. member
Activity: 42
Merit: 3
February 08, 2019, 11:21:15 AM
#33
youngamericandream - I've been responding on our meta thread but only just saw this one, apologies for the slow response.

Our teams have investigated your activity and the use of VPN to bypass our territory restrictions was proven.

If you can provide our teams with the relevant documents to prove residence in a non-restricted territory then we can get this resolved quickly.

Thanks,

Ronnie @ Cloudbet

I offered to provide proof of residence weeks ago. Where do I send it to get this resolved?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
February 07, 2019, 05:29:48 AM
#32
youngamericandream - I've been responding on our meta thread but only just saw this one, apologies for the slow response.

Our teams have investigated your activity and the use of VPN to bypass our territory restrictions was proven.

If you can provide our teams with the relevant documents to prove residence in a non-restricted territory then we can get this resolved quickly.

Thanks,

Ronnie @ Cloudbet
sr. member
Activity: 560
Merit: 286
January 30, 2019, 09:03:04 AM
#31
Tho, with bitcasino.io i still have 3.8 btc for a couple of years but i used an email just for receiving not for sending so they decided it's against their tos. I tried everything when btc was booming but i will let it go for now.
The publicly proven Bitcasino scam is an illegal and criminal operation with anonymous accounts!

Do you think they have the right to embezzle your 3.8 BTC because you used an email just for receiving? Cheesy

no, but it's long gone, i lost my faith. when i was doing the withdraw i was getting a message like: processing and after that nothing.

Tho even last year I lost gambling 2 btc in february/april on their app and never got any kind of bonuses
hero member
Activity: 1344
Merit: 507
January 30, 2019, 08:56:32 AM
#30
Tho, with bitcasino.io i still have 3.8 btc for a couple of years but i used an email just for receiving not for sending so they decided it's against their tos. I tried everything when btc was booming but i will let it go for now.
The publicly proven Bitcasino scam is an illegal and criminal operation with anonymous accounts!

Do you think they have the right to embezzle your 3.8 BTC because you used an email just for receiving? Cheesy
sr. member
Activity: 560
Merit: 286
January 29, 2019, 11:15:43 PM
#29
In your place I would work to find out what they eat, where they live and so on. This is irellevant, press articles won't help. Better buy 2-3 domains and hire some good seo in google to have the first results on google when you search cloudbet: scam scam scam.

Sorry if I am irellevant, 6 am here. Also living in Europe. Tty tomorrow, waiting for good news
jr. member
Activity: 42
Merit: 3
January 29, 2019, 11:13:21 PM
#28
And if they threatened you what they can do? Huh? Do you think you can be arrested over night? Do you think curacao police will take a flight just to ask your opinion on the matter?

lol, be chill, play your game. Better, find out everything you can about them before they might dissapear.

Appreciate the advice, but do I look at all worried? I will continue documenting everything. Currently working with 2 publications to get press releases out as well. I don't really care about the 1.7 btc. Its the principle that bothers me.
sr. member
Activity: 560
Merit: 286
January 29, 2019, 10:59:16 PM
#27
And if they threatened you what they can do? Huh? Do you think you can be arrested over night? Do you think curacao police will take a flight just to ask your opinion on the matter?

lol, be chill, play your game. Better, find out everything you can about them before they might dissapear.
jr. member
Activity: 42
Merit: 3
January 29, 2019, 10:50:37 PM
#26
just sent you my telegram, btw try to update constantly the op

Updating everything as I have time. Did you have a negative experience with scambets as well? Do tell

More or less, but I solved mine by talking and not making threats. Just showing a legal complaint solved it.

Tho, with bitcasino.io i still have 3.8 btc for a couple of years but i used an email just for receiving not for sending so they decided it's against their tos. I tried everything when btc was booming but i will let it go for now.


I see. These people have threatened me with police, so I'd say "legal" complaint is out the window with these scumbags. They're definitely hurting, for one reason or another.
sr. member
Activity: 560
Merit: 286
January 29, 2019, 10:43:31 PM
#25
just sent you my telegram, btw try to update constantly the op

Updating everything as I have time. Did you have a negative experience with scambets as well? Do tell

More or less, but I solved mine by talking and not making threats. Just showing a legal complaint solved it.

Tho, with bitcasino.io i still have 3.8 btc for a couple of years but i used an email just for receiving not for sending so they decided it's against their tos. I tried everything when btc was booming but i will let it go for now.
jr. member
Activity: 42
Merit: 3
January 29, 2019, 10:38:56 PM
#24
just sent you my telegram, btw try to update constantly the op

Updating everything as I have time. Did you have a negative experience with scambets as well? Do tell
sr. member
Activity: 560
Merit: 286
January 29, 2019, 10:36:07 PM
#23
just sent you my telegram, btw try to update constantly the op
jr. member
Activity: 42
Merit: 3
January 29, 2019, 10:23:24 PM
#22
@ youngamericandream

I think it is more effective to put your energy and effort holding Fraudbet liable towards the already existing article https://game-protect.com/cloudbet-scam/ that uses the key words "cloudbet scam". I will add your text to this article.

However, if you wish to create your website cloudbetscam.com, can you please forward victims to https://game-protect/com/support-ticket/ ?

Because we enforce Cloudbet claims effectively.

Added and I will look at your website and procedures more closely when I'm back from my vacation.

Thank You
hero member
Activity: 1344
Merit: 507
January 29, 2019, 04:20:02 PM
#21
Young American Games site is crap. It’s nothing but him promoting affiliates. Stay away.
I do not want to disturb incompetent clowns, but here is what SBR has to say:

Quote
Game Protect are the experts in this area.

If they say you will need to obtain proper legal help, then you should follow their advice.

SBR is a USA-centric service and these sort of claims for your money back if you can get back in to a book, when you would also be here demanding winnings if they tried to deny paying you based on your account closure request, are not compatible with SBR's view of fair industry practice.

Game Protect or some other UK-centric ODR service more in tune with this idea is your best bet.

Source: https://www.sportsbookreview.com/forum/sportsbooks-industry/3511548-sportsbet-io-bitcoin-sportsbook-account-reopened-despite-permanent-closure-request.html#post28240502


jr. member
Activity: 42
Merit: 3
January 29, 2019, 02:24:50 PM
#20
The operator is known, why not enforce claims through legal action?

That's the plan. I'm not in the position to do it right this moment as I'm on vacation, but we'll get around to it.
You can initiate online from any place in the world.

DM me the info please
hero member
Activity: 1344
Merit: 507
January 29, 2019, 02:22:04 PM
#19
The operator is known, why not enforce claims through legal action?

That's the plan. I'm not in the position to do it right this moment as I'm on vacation, but we'll get around to it.
You can initiate online from any place in the world.
jr. member
Activity: 42
Merit: 3
January 29, 2019, 02:16:24 PM
#18
The operator is known, why not enforce claims through legal action?

That's the plan. I'm not in the position to do it right this moment as I'm on vacation, but we'll get around to it.
jr. member
Activity: 42
Merit: 3
January 29, 2019, 11:11:56 AM
#17
They owe me over 3 BTC too for legal jurisdiction placed wagers. They won’t call the police it’s a scare tactic. Time to finally put an end to these scamming mother fuckers

Make a post on here and DM me your story along with your info. I'll reach out and we'll make you a nice press release about what happened to get the word out.
member
Activity: 109
Merit: 16
January 29, 2019, 04:55:55 AM
#16
Unless they, Cloudbet, return deposits from lost wagers to players from restricted countries, they are free rolling these players and should be called out.  
newbie
Activity: 6
Merit: 0
January 29, 2019, 04:07:04 AM
#15
They owe me over 3 BTC too for legal jurisdiction placed wagers. They won’t call the police it’s a scare tactic. Time to finally put an end to these scamming mother fuckers
jr. member
Activity: 42
Merit: 3
January 29, 2019, 02:44:56 AM
#14
Get a kick out of this:
After i sent their "support" department this:
"I urge you to reconsider and release my funds, or this will only be the beginning: https://cloudbetscam.com/
I will give you 24 hours to reply and solve this nonsense before passing the keys to my developers and marketing team to make the website VERY live."

They respond with:
"Dear americandream,

We will be contacting the police and providing them with your details if there are any attempts to maliciously harm the website.

Please consider this our final communication.

Best regards,

Paul

Cloudbet Support Manager"

I assume they intend on using my personal information that I provided them with and they insured that they would keep confidential for this.

Cloudbet, I would LOVE to talk to the police so I could find out who filed the report so I can counter sue them.
You best believe the website is going live and will be ranked for every keyword that you target. That's what I do for a living.

I'll keep the thread updated with progress and will deter as much business from you as possible. Anybody who wants to join the fight, DM me.
jr. member
Activity: 42
Merit: 3
January 28, 2019, 06:51:10 PM
#13

The thing is his friend traveling with him lost almost a bitcoin recently and they didn’t ask for KYC. If KYC is that important they should require it to make your first deposit:)

If that’s the case his friends bets should be voided also since they claim they won’t take the bets.

They sure would take his funds if he had lost a big amount. Very good move from OP to provide them his Russian documents after they declined his withdrawal with some weak excuse.

Now cloudbet has no other choice than releasing the player funds. Or will they come up with another excuse?


@OP: Good luck. 1.7 BTC is an amount to fight for. Don't give in if they try to come up with some crappy deal like refunding your start balance or whatever.

Thanks for the support. I'm not intending to let them get away with it. This is a pure scam if I have ever seen one.
full member
Activity: 958
Merit: 120
CryptoGames: Revamped Games, Multiple Coins
January 28, 2019, 06:20:57 PM
#12

The thing is his friend traveling with him lost almost a bitcoin recently and they didn’t ask for KYC. If KYC is that important they should require it to make your first deposit:)

If that’s the case his friends bets should be voided also since they claim they won’t take the bets.

They sure would take his funds if he had lost a big amount. Very good move from OP to provide them his Russian documents after they declined his withdrawal with some weak excuse.

Now cloudbet has no other choice than releasing the player funds. Or will they come up with another excuse?


@OP: Good luck. 1.7 BTC is an amount to fight for. Don't give in if they try to come up with some crappy deal like refunding your start balance or whatever.
sr. member
Activity: 560
Merit: 286
January 28, 2019, 06:06:11 PM
#11
Anyhow it's fucked up as idea...

I mean if i lose on your casino will you give me money back because I played illegal? ... lol

Or I stop now giving you any money you have in your balance because you won too much and I don't feel like I want to give to you more
sr. member
Activity: 560
Merit: 286
January 28, 2019, 06:00:40 PM
#10
citenzship has nothing to do with location.

he should know the american law that he is not allowed to gamble on not authorised websites by the gambling commision ( something like that should be the name)

Are you not listening? He is in France and cloudbet knew that.

I see he was on vacation, I missed that part, oh if he was in France and they have operating licence is bad to them. Really bad, just a run to the police and make a complaint and can be closed (at least in France) in 5 days.

Anyhow good luck.

Now I have the full view.

jr. member
Activity: 42
Merit: 3
January 28, 2019, 06:00:12 PM
#9
citenzship has nothing to do with location.

he should know the american law that he is not allowed to gamble on not authorised websites by the gambling commision ( something like that should be the name)

Are you not listening? He is in France and cloudbet knew that.

I don't think this guy fully understands the situation. Let it go. Let's hear from this Ronnie fellow from CloudBet.

Meanwhile, I've registered cloudbetscam.com and will pursue to build it unless our situations are sorted out. If you want to collaborate on this, DM me.
sr. member
Activity: 560
Merit: 286
January 28, 2019, 05:52:17 PM
#8
citenzship has nothing to do with location.

he should know the american law that he is not allowed to gamble on not authorised websites by the gambling commision ( something like that should be the name)
sr. member
Activity: 560
Merit: 286
January 28, 2019, 05:47:10 PM
#7
This screenshot is not on the op post now i just read it.

well, as matter of fact, users usually tend to forget these kind of small details such as using a VPN.

regarding not paying, yeah it's illegal for them to block your account for 2 years because they don't feel like paying you. Playing with the letter of the law is never helpful for a simple person.

btw i endorse with this user, i am not against him
sr. member
Activity: 560
Merit: 286
January 28, 2019, 04:21:24 PM
#6
Class suite? Are you mad? If they are from Europe as example and you open a law suite in usa and you'll be fined not them.

Look better in the future where you are going to gamble
jr. member
Activity: 42
Merit: 3
January 28, 2019, 02:25:22 PM
#5
If I am not wrong this is their ANN thread : https://bitcointalksearch.org/topic/cloudbet-sportsbook-and-casino-bet-with-btc-and-bch-100-deposit-bonus-333552, I will request to OP please provide more details and screenshot. Did you read their trams & condition ? Something wrong there? There is any mentioned about residential?  

Quote
3.4. You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets denominated in bitcoin online, and/or playing casino and/or poker games for and/or with bitcoin.

3.5. You are permitted in the jurisdiction in which you are located to use online sports betting, casino and poker services.
Is your country not support online bettings?
However I have sent PM them to reply here or you can reply on their ANN thread.


Thank you for the link. I have posted in their main thread, which seems to have a ton and a half of these complaints. Perhaps an action class lawsuit is appropriate, I will update this thread with any progress.
sr. member
Activity: 560
Merit: 286
January 28, 2019, 02:05:02 PM
#4
have you used vpn? if yes, i would've blocked your funds.

if not, the website should make you aware that you are not allowed to gamble on their page due to your location

and that thing with you withdrew more it's a shit.

and if i would lose? would you give me back the money?..lol
legendary
Activity: 2408
Merit: 2226
Signature space for rent
January 28, 2019, 01:46:29 PM
#3
If I am not wrong this is their ANN thread : https://bitcointalksearch.org/topic/cloudbet-sportsbook-and-casino-bet-with-btc-and-bch-100-deposit-bonus-333552, I will request to OP please provide more details and screenshot. Did you read their trams & condition ? Something wrong there? There is any mentioned about residential?  

Quote
3.4. You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets denominated in bitcoin online, and/or playing casino and/or poker games for and/or with bitcoin.

3.5. You are permitted in the jurisdiction in which you are located to use online sports betting, casino and poker services.
Is your country not support online bettings?
However I have sent PM them to reply here or you can reply on their ANN thread.
jr. member
Activity: 42
Merit: 3
January 28, 2019, 01:40:06 PM
#2
resolved
jr. member
Activity: 42
Merit: 3
January 28, 2019, 01:21:19 PM
#1
resolved
Jump to: