Hey,
Here's additional proofs of the time glitch being used by the player on 26.03.2017.
Example ticket details that shows time zone issue and bet is still available after the game starts abused by the player:
Also chat with support regarding the issue that shows that issue were present on that day:
Also, again, user performance during the day of the issue:
Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...
Even if anyone abuses the platform issue once, not 'unintentionally' multiple times, his account would be suspended/closed as stated in T&Cs.
(If you robbing a bank and get caught on friday, you cant just give back stolen money on friday and walk away freely with other money, as an example
)
And as mentioned above, OP got successfully withdrawed more than he deposited and also rewarded 200mB as bonus.
Guys, here are ADDITIONAL history proofs of issue abused, with
proofs that pre-game bets were made after the game started, check them out:
Our T&Cs item that describes what must happen if any issue is abused
even once:
BetOpen shall be entitled to close or suspend your account if:
- BetOpen considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
- BetOpen considers that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of BetOpen or any of its customers or if your account is being used for the benefit of a third party;So, to sum up provided proofs:- Indirect evidences:
Unusually perfect performance with very small possibility of the user on the day of issue present
Proof provided that issue were really present on the discussed day
User even agrees that he may abused issue:
Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...
- Direct evidences:
Provided detailed history with highlighted timestamps that shows abuse
Provided T&Cs statement with the punishment that should be executed even if advantage is taken once (here we have proofs of multiple abuse)We hope provided proofs could help to clear our honest name from this wrong accusations and show that all our actions were fair, right and according to our rules that anyone could check on the site.