Topic: [RESOLVED] MyBitcoin problem - page 2. (Read 6951 times)

I sent email to mybitcoin guys 5 days ago. That's a reason for this post.

I have no clue what is wrong with the biddingpond folks, but I have been bugging them for a simple, working payment method for well over six months...

MyBitcoin people usually respond to my support emails within 2-3 days.

Update 3/31/2011

Resolved issue by creating throw away account at mybitcoin.com and contacting support via their internal messaging system. Their email did not work so far. So if you need to contact them, best chances is to contact through their internal messaging system.

Original:
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I decided to try BiddingPond once and won some item. Proceed to payment page and clicked "Pay with MyBitcoin" button. Followed instructions on MyBitcoin.com gateway to pay for item and after successful payment got 404 Error on biddingpond website.

Payment was lost and then I found that there is "NOT WORK YET" across MyBitcoin pay button on biddingpond.com website. Yes, I agree - this is my fault, but this is something that could be easily fixed, since there should be tracks of this payment.

So to fix this issue and finally pay seller I wrote to biddingpond.com support. They told me they did not receive payment at all and contacted MyBitcoin.com for transaction reversal. No answer for several days.

I wrote directly to MyBitcoin.com with the same question and info - no response so far.

here is log of transaction from my side:

pavel@MS-7593:~/miners/poclbm$ bitcoind sendtoaddress 1FcPBRy8JY5tTbG39hDHkubqTU82kN28cv 12
4296cda25f6a009c1fe0087578b4ff6b558e7a8442da11e63488d73a4a2f9ec6

So my questions is - who is the owner of MyBitcoin.com. So far I was not able to find out who is behind this service, but for some reason a lot of merchants and users feel safe about it.

And I believe biddingpond.com stuff should remove all non working functions from their website leading to lost payments too.