[Resolved] Stake.com adjusting my win bet to 1.0x

edgycorner

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Quote from: acroman08 on March 25, 2022, 02:50:35 PM

Quote from: edgycorner on March 25, 2022, 11:56:14 AM

-snip

glad that your issue finally got resolved. I was following the thread to see what would happen, it looks like stunna has been a huge help especially when the support stated that the match was to be void due to the wrong team name.

kudos to stunna for following up on OP's issue and fixing the problem.

Yes, you are right.

Locking the thread now.

acroman08

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Quote from: edgycorner on March 25, 2022, 11:56:14 AM

-snip

glad that your issue finally got resolved. I was following the thread to see what would happen, it looks like stunna has been a huge help especially when the support stated that the match was to be void due to the wrong team name.

kudos to stunna for following up on OP's issue and fixing the problem.

Stunna

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Quote from: edgycorner on March 25, 2022, 11:56:14 AM

Finally got paid back via coupon.
https://imgur.com/NvFz4do

I am pretty sure this wouldn't have been possible without Stunna's involvement.

Thanks Stunna!

Sorry about the miscommunication on our part, some real unprecedented situations recently in sports Glad we were able to get it all sorted

edgycorner

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Activity: 1064

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Hurrah for Karamazov!

Finally got paid back via coupon.
https://imgur.com/NvFz4do

I am pretty sure this wouldn't have been possible without Stunna's involvement.

Thanks Stunna!

edgycorner

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Quote from: Saisher on March 24, 2022, 08:34:31 AM

Where's that coming can you give us an example where the allegation is valid but the community opted to go the other way, the community calls a spade a spade when it comes to allegations as long as the allegation has proof to show, and besides it's too early to post your allegation since the support has not answered yet, you have not given them enough time to address or correct the issue.

The support has already answered my query. It's all in my threads.
They have already called it their final decision as well(https://imgur.com/a/tX2pcu6)

Please read the thread, before getting involved in it.

TwitchySeal

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Quote from: edgycorner on March 24, 2022, 03:51:53 AM

Quote from: TwitchySeal on March 24, 2022, 01:16:13 AM

Opening a scam accusation without bothering to wait for support to respond is messed up.

Taking away my winnings on a totally legit bet is messed up. You got it wrong pal.
There could never be a justifiable reason to take winnings from a player on a totally legit bet. This isn't how gambling works.
It totally made sense to start a scam accusation, when I did.

No. Someone could have made a mistake, it could've been a bug, or some other issue that was easily resolved. What happened after you started the thread is not relevant to my point: creating a scam accusation without giving support a reasonable amount of time to respond is not justified. Imagine if everyone else did that - legitimate scam accusations would get buried and it would be easier for actual scam casinos to get away with scamming players.

Saisher

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Quote from: edgycorner on March 24, 2022, 07:52:25 AM

Quote from: Poker Player on March 24, 2022, 04:17:43 AM

I have been perusing the thread and understand the OP. Maybe he opened the thread a little early but I understand him being pissed off.

Surely, if Stake.com is hiding behind their clauses, nothing can be done from a legal standpoint, but to me it seems morally reprehensible.

If the bets are voided, those who lost the bet are not going to protest, of course, it benefits them, but it is normal for the winner to be pissed off.

I think that in this case they should have assumed the mistake and pay edgycorner what is his, which in the total budget of Stake.com should be nothing.

Your support is much appreciated. Bitcointalk gets very political, I don't expect much support from here.

Clearly Stunna gets the problem, but for some reason it's not getting reflected. I hope it's just an issue of miscommunication, as Stunna states.

Where's that coming can you give us an example where the allegation is valid but the community opted to go the other way, the community calls a spade a spade when it comes to allegations as long as the allegation has proof to show, and besides it's too early to post your allegation since the support has not answered yet, you have not given them enough time to address or correct the issue.

edgycorner

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Hurrah for Karamazov!

Quote from: Poker Player on March 24, 2022, 04:17:43 AM

I have been perusing the thread and understand the OP. Maybe he opened the thread a little early but I understand him being pissed off.

Surely, if Stake.com is hiding behind their clauses, nothing can be done from a legal standpoint, but to me it seems morally reprehensible.

If the bets are voided, those who lost the bet are not going to protest, of course, it benefits them, but it is normal for the winner to be pissed off.

I think that in this case they should have assumed the mistake and pay edgycorner what is his, which in the total budget of Stake.com should be nothing.

Your support is much appreciated. Bitcointalk gets very political, I don't expect much support from here.

Clearly Stunna gets the problem, but for some reason it's not getting reflected. I hope it's just an issue of miscommunication, as Stunna states.

Poker Player

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I have been perusing the thread and understand the OP. Maybe he opened the thread a little early but I understand him being pissed off.

Surely, if Stake.com is hiding behind their clauses, nothing can be done from a legal standpoint, but to me it seems morally reprehensible.

If the bets are voided, those who lost the bet are not going to protest, of course, it benefits them, but it is normal for the winner to be pissed off.

I think that in this case they should have assumed the mistake and pay edgycorner what is his, which in the total budget of Stake.com should be nothing.

Quote from: Bitemetwice @ Stake on March 23, 2022, 08:41:24 PM

I may be wrong & this is just my personal opinion, so no live bullets please.

I think the problem was with the betslip language used by Stake or their odds providers ??

If the wording had said "voided" instead of "adjusted" it would have been easier to explain that due to name change the bet had to be cancelled.

just shows.. watch what words you use !!

I don't quite understand this. If you get 1 to 1 it's the same as if they cancel your bet. He should have been given 1.2 of his bet, but whether they cancel it or give him 1 to 1 is the same thing. At least mathematically.

I don't know how he's going to be any less pissed off because they use one word or another.

edgycorner

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Quote from: TwitchySeal on March 24, 2022, 01:16:13 AM

Opening a scam accusation without bothering to wait for support to respond is messed up.

Taking away my winnings on a totally legit bet is messed up. You got it wrong pal.
There could never be a justifiable reason to take winnings from a player on a totally legit bet. This isn't how gambling works.
It totally made sense to start a scam accusation, when I did.

Quote from: Stunna on March 24, 2022, 12:33:04 AM

Has this now been resolved? I think there was a miscommunication here but from my understanding a coupon was sent to every individual who placed a similar bet on this match to reimburse them.

Nope, support started quoting privacy policy clauses, which clearly doesn't justify this action.
https://imgur.com/a/tX2pcu6

According to this guy, this decision was final.

TwitchySeal

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Quote from: edgycorner on March 23, 2022, 10:46:59 AM

Still waiting for support's reply on my first contact

Opening a scam accusation without bothering to wait for support to respond is messed up. When players abuse the process like this it makes other legitimate scam accusations less likely to be taken seriously.

If they're blowing you off or giving you the run around, fine. The way you handled it was ridiculous.

Stunna

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Quote from: edgycorner on March 23, 2022, 08:08:53 PM

Quote from: Maus0728 on March 23, 2022, 07:55:38 PM

Quote from: edgycorner on March 23, 2022, 01:19:33 PM

~
Thanks for replying to this thread,
I will make necessary updates to my other threads.

Hate to say this but once any of the support already said to wait for a certain period of time, maybe at least have a little patience and wait jumping onto conclusions and making an accusation. I know it is your freedom to do so, but spamming posts on your own thread than just updating the main post is just pure unnecessary. A good practice to accuse some platforms is to prove with evidences (which you clearly done well) AND wait until such problem is resolved. I've seen you had the same issues with bets on other platforms -- which must be a common problem that occurs amongst all betting platforms, hence opening a thread of accusation is a little defamatory. These are just my take to this kind of spammed accusation. Hope all your tickets would be resolved.

No, it's not resolved.
They are denying me the payout.(Even though I received it immediately when they match was over, but they deducted it and now won't settle it)
https://imgur.com/a/tX2pcu6

Also, I didn't jump to any conclusion.
Go through my post. It's purely factual.

Has this now been resolved? I think there was a miscommunication here but from my understanding a coupon was sent to every individual who placed a similar bet on this match to reimburse them.

Bitemetwice @ Stake

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Quote from: Stunna on March 23, 2022, 01:10:19 PM

Quote from: edgycorner on March 23, 2022, 01:06:26 PM

Quote from: Stunna on March 23, 2022, 01:03:20 PM

Quote from: edgycorner on March 23, 2022, 01:01:11 PM

Quote from: Stunna on March 23, 2022, 12:33:20 PM

Can you please wait for the response of our support team before you make multiple scam threads. This bet was placed today and the odds say they were adjusted for some reason, wait for the team to give you a response on why this happened then make your threads.

Edit: https://twitter.com/GambitEsports/status/1502278382762999820?s=20&t=kEha4ifdFT90XuH44DQbCg
Our odds provider adjusted all the bets because the fixture did not exist, give us 24h to make this correct and then accuse us of scamming.

They have already provided a reason, and I have included it in this post.

In your screenshot they said that they will double-check for you and update you.

I am waiting.
But until I get a final answer from stake, I would like to keep these discussions open.

You will get paid out, the team is just trying to find a streamlined way to do the resettlement for everyone and has contacted our odds provider. Please send me a direct message if you have any issues.

I may be wrong & this is just my personal opinion, so no live bullets please.

I think the problem was with the betslip language used by Stake or their odds providers ??

If the wording had said "voided" instead of "adjusted" it would have been easier to explain that due to name change the bet had to be cancelled.

just shows.. watch what words you use !!

edgycorner

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Activity: 1064

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Hurrah for Karamazov!

Support is quoting something from their policy now
https://imgur.com/R0CpP7t

https://imgur.com/G2lwmF8

I have withdrawn my remaining balance, just in case. I don't want them to find another clause(aka excuse) in their policy and confiscate my oiginal deposit as well. Don't trust them now.
This doesn't make sense.

edgycorner

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Activity: 1064

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Hurrah for Karamazov!

Quote from: Maus0728 on March 23, 2022, 07:55:38 PM

Quote from: edgycorner on March 23, 2022, 01:19:33 PM

~
Thanks for replying to this thread,
I will make necessary updates to my other threads.

Hate to say this but once any of the support already said to wait for a certain period of time, maybe at least have a little patience and wait jumping onto conclusions and making an accusation. I know it is your freedom to do so, but spamming posts on your own thread than just updating the main post is just pure unnecessary. A good practice to accuse some platforms is to prove with evidences (which you clearly done well) AND wait until such problem is resolved. I've seen you had the same issues with bets on other platforms -- which must be a common problem that occurs amongst all betting platforms, hence opening a thread of accusation is a little defamatory. These are just my take to this kind of spammed accusation. Hope all your tickets would be resolved.

No, it's not resolved.
They are denying me the payout.(Even though I received it immediately when they match was over, but they deducted it and now won't settle it)
https://imgur.com/a/tX2pcu6

Also, I didn't jump to any conclusion.
Go through my post. It's purely factual.

Maus0728

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Quote from: edgycorner on March 23, 2022, 01:19:33 PM

~
Thanks for replying to this thread,
I will make necessary updates to my other threads.

Hate to say this but once any of the support already said to wait for a certain period of time, maybe at least have a little patience and wait jumping onto conclusions and making an accusation. I know it is your freedom to do so, but spamming posts on your own thread than just updating the main post is just pure unnecessary. A good practice to accuse some platforms is to prove with evidences (which you clearly done well) AND wait until such problem is resolved. I've seen you had the same issues with bets on other platforms -- which must be a common problem that occurs amongst all betting platforms, hence opening a thread of accusation is a little defamatory. These are just my take to this kind of spammed accusation. Hope all your tickets would be resolved.

edgycorner

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Activity: 1064

Merit: 382

Hurrah for Karamazov!

Quote from: Stunna on March 23, 2022, 01:10:19 PM

Quote from: edgycorner on March 23, 2022, 01:06:26 PM

Quote from: Stunna on March 23, 2022, 01:03:20 PM

Quote from: edgycorner on March 23, 2022, 01:01:11 PM

Quote from: Stunna on March 23, 2022, 12:33:20 PM

Can you please wait for the response of our support team before you make multiple scam threads. This bet was placed today and the odds say they were adjusted for some reason, wait for the team to give you a response on why this happened then make your threads.

Edit: https://twitter.com/GambitEsports/status/1502278382762999820?s=20&t=kEha4ifdFT90XuH44DQbCg
Our odds provider adjusted all the bets because the fixture did not exist, give us 24h to make this correct and then accuse us of scamming.

They have already provided a reason, and I have included it in this post.

In your screenshot they said that they will double-check for you and update you.

I am waiting.
But until I get a final answer from stake, I would like to keep these discussions open.

You will get paid out, the team is just trying to find a streamlined way to do the resettlement for everyone and has contacted our odds provider. Please send me a direct message if you have any issues.

Thanks for replying to this thread,
I will make necessary updates to my other threads.

Stunna

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Quote from: edgycorner on March 23, 2022, 01:06:26 PM

Quote from: Stunna on March 23, 2022, 01:03:20 PM

Quote from: edgycorner on March 23, 2022, 01:01:11 PM

Quote from: Stunna on March 23, 2022, 12:33:20 PM

Can you please wait for the response of our support team before you make multiple scam threads. This bet was placed today and the odds say they were adjusted for some reason, wait for the team to give you a response on why this happened then make your threads.

Edit: https://twitter.com/GambitEsports/status/1502278382762999820?s=20&t=kEha4ifdFT90XuH44DQbCg
Our odds provider adjusted all the bets because the fixture did not exist, give us 24h to make this correct and then accuse us of scamming.

They have already provided a reason, and I have included it in this post.

In your screenshot they said that they will double-check for you and update you.

I am waiting.
But until I get a final answer from stake, I would like to keep these discussions open.

You will get paid out, the team is just trying to find a streamlined way to do the resettlement for everyone and has contacted our odds provider. Please send me a direct message if you have any issues.

edgycorner

sr. member

Activity: 1064

Merit: 382

Hurrah for Karamazov!

Quote from: Stunna on March 23, 2022, 01:03:20 PM

Quote from: edgycorner on March 23, 2022, 01:01:11 PM

Quote from: Stunna on March 23, 2022, 12:33:20 PM

Can you please wait for the response of our support team before you make multiple scam threads. This bet was placed today and the odds say they were adjusted for some reason, wait for the team to give you a response on why this happened then make your threads.

Edit: https://twitter.com/GambitEsports/status/1502278382762999820?s=20&t=kEha4ifdFT90XuH44DQbCg
Our odds provider adjusted all the bets because the fixture did not exist, give us 24h to make this correct and then accuse us of scamming.

They have already provided a reason, and I have included it in this post.

In your screenshot they said that they will double-check for you and update you.

I am waiting.
But until I get a final answer from stake, I would like to keep these discussions open.

Stunna

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Primedice.com, Stake.com

Quote from: edgycorner on March 23, 2022, 01:04:37 PM

Quote from: Stunna on March 23, 2022, 12:33:20 PM

Edit: https://twitter.com/GambitEsports/status/1502278382762999820?s=20&t=kEha4ifdFT90XuH44DQbCg
Our odds provider adjusted all the bets because the fixture did not exist, give us 24h to make this correct and then accuse us of scamming.

They are playing under different name. As I have already stated.

If you think I am the only one who considers this wrong
Please go through these post
https://www.reddit.com/r/sportsbook/comments/tkvvzu/stake_adjusted_my_winner_to_10x/
https://www.hltv.org/forums/threads/2601482/stake-took-away-my-winning-amount-and-adjusted-bet-to-10x#r54315519

From a csgo-betting group
https://imgur.com/a/zPGoHBL

It's the same exact team, under different name.

Nobody is saying you are wrong, I am on your side actually. I am just saying there was no need to open up multiple scam threads before this case is resolved. In fact I'm confident the team will fix this settlement for all individuals who placed a bet because it's the right thing to do.

The reason why it automatically could not be settled is because the team changed it's name as we discussed.

Topic: [Resolved] Stake.com adjusting my win bet to 1.0x (Read 303 times)