Topic: Restricted on casino bonuses (Read 692 times)

The intention of this thread is not specifically to question your decision but rather in general way of casino restricting user on their bonuses. I deleted the name of the casino so that the discussion will not focus on the casino brand itself but rather on the topic.

I’m sorry if your brand is being subject here for criticism. I respect your decision sincerely and I don’t want to cause drama or trouble that will result a negative implication to your reputation. Hereby, I’m locking this thread now to avoid more criticism or anything negative towards your brand.

Reading from all your explanations it makes sense to an extended but within me I was just mumbling like would you guys had still placed bonus restrictions on a players' account if his repeated pattern of deposits, gameplay, and withdrawals wasn't profiting the player from the no-wagering bonuses???

I particularly admonish gamblers to always take a leave from being in a hurry and read  any term and conditions of a casino regarding deposits, withdrawal or bonuses before anything else to avoid future misunderstanding between the gambling house and the players.

We’d like to address some concerns regarding our decision to adjust bonus settings for certain players, including the mentioned OP, at Winz.io. First and foremost, we deeply value each one of our players and aim to provide the best gaming experience possible.

One unique aspect of our platform is the no-wagering approach we take towards bonuses and promotions. This has been widely appreciated by our players, but it also requires us to be vigilant about any patterns that might take undue advantage of this feature.

To maintain fairness and the overall health of our community, on rare occasions, we might limit bonuses for a select few. To give some perspective, in September, only 6 out of our numerous players faced such restrictions. It’s important to note that these measures don’t impact past winnings from bonuses, nor do they affect the ability to withdraw funds (exception is any multi-accounting abuse).

The primary reason for such actions, including in OP’s case, is a repeated pattern of deposits, gameplay, and withdrawals, seemingly aimed solely at profiting from the no-wagering bonuses. We encourage everyone to review our Bonus Terms & Conditions, specifically the No Wagering Bonuses Policy section, for a clearer understanding.

We understand and respect the varying opinions within Bitcointalk. Our goal remains to ensure the majority of our players continue to enjoy the benefits of our no-wagering approach. Without these measures, the sustainability of this player-friendly feature might be at risk.

We genuinely hope for a constructive discussion and are here to address any questions or concerns you might have.

Hopefully what you mean is that be like OP in other ways besides gambling, which is suffering from success. Also, I don't think you can really feel bad when you're on a winning streak when this happens to you at the same time, compared to what happened to OP recently, pretty sure this was just a mild inconvenience that OP just have to share.

It's weird but if you're on the business side of things, you would understand that if a player is winning then that means the house is losing and with consecutive wins with bonuses, that would be like letting an open wound bleed continuously, what the casino is doing is just applying pressure to the bleed to prevent their demise. I do agree that we should know the name of the casino but I think that it's OP's prerogative to do so.

I don't think many gamblers would stop playing just because some random person got restricted thanks to winning consistently since he didn't really suffer a huge loss and most casinos would do the same to long-term winners.

It's obviously a big site and no one needs saving since op won a lot and is in profit. Think!

Its just a weird feeling to get that restriction since he didn't do anything but anything than that for sure he will never feel bad about it since there's a lot of casino he can choose so maybe that is the time that he need to move out since the casino is not honest with him. There's no professionalism regarding on the action they do since winning consecutively is hard to achieve but when there's one of there player encounter that they like throwing them because they put a restrictions on his account.

Its more better if OP disclose the name of the casino so people will be aware on the situation he experience so he can possible save other people to experience the same situation.

       -  I hope everyone is like OP, who is 20/20 with so much luck; the house edge has given up on his participation in every tournament they have. Apparently, even though Op was given a restriction, he will not really feel bad because he didn't lose; he even won, and the casino still applied their professionalism to a player like Op.

Although it's a waste and it's different that you will receive bonuses that a casino will give you anyway, because it's one of the things that make the game work for a gambler,

You never experienced the restrictions because you never had the luck that OP's got in regards to playing in a casino, a 20/20 isn't something that anyone can replicate. And if you read the OP, no suspicious activities, OP was just damn lucky that the casino has put restrictions on OP. Regarding loyalty, I think that it's going to waver when bonuses are removed, in a real casino there's a bottomless alcoholic drinks for their biggest spenders and patrons and I don't see how I am going to stay playing in that casino if I don't get any of those perks.

OP is the definition of suffering from success.

It's not just difficult but it's nearly impossible for a gambler to manage to do that.

It's obviously something that would make a casino think that the gambler is most probably cheating because having a win percentage of 100% is not something normal and if a player is making that happen, the casino isn't wrong if it suspects the player for being a cheater.

They might not also want you to win that much, but it's also not easy for them to believe that it actually happened normally because gambling is something where you can barely get a perfect winning streak.

Someone like me never experienced having restriction with the use of a gambling platform since i always mind how i gamble in other not to violate their rules, another things that can cause this is when your account had been suspected of illegal activities, if you're a regular customer that play bet often, you should be able to know the likes of shady acts that can turn on the casino security system alert on, i will always wonder how we will also like the use of a gambling platform even when there's no bonuses to offer us, will the loyalty remain.

How do you know that casino does not same person to constantly or consistently wining, I will say this theory is  your own mindset and if happens to be your mindset concerning restrictions of casino or inability of casino for not allowing constantly wining in their platform,  what I want to ask you is that how did you derived this particular concept of casino not giving one particular person wining, is it is been programed in such way or it's  your personal feeling of any casino platform or its a personal observation

When a gambler is winning constantly without having a single loss, the casino doesn't ask them for any proof or give them a chance to justify their actions or anything, they simply go ahead and restrict them in some way and then investigate their bets and the account and most probably not let then play more or even if they allow them, they will put some restrictions like a smaller bet size or something so that they can't keep winning large amounts of money.

In OP's case, it's just the bonuses that they've removed because he must have won a lot of money using the bonuses, but I wonder how because when a casino gives you a bonus, they ask you to complete a very large wagering requirement which is very difficult to be completed with the bonus or bonus and deposit combined.

I seen many threads of these kind of issues with gambling platforms, some casinos even ban our account with the money in that account.
hence why, I tell to do not play on new casinos, mostly new casinos do these kind of things because they are short on funds. they try to save money by giving high wagering required bonuses, banning winning players accounts, asking for KYC and do not approve withdrawals, etc.
big casinos doesn't even look at amount less than $5000, so their chances are low for doing these kind of things.

When they see someone getting out of their hands and only winning a lot, they start tracking that gambler and at some point, just bang on his feet with some nonsense reasons (or no reason at all) just like they didn't tell you in detail in order to stop you from utilising their extra-value services (add-ons kinda) and when you start winning hell lots of money from them, they ditch you by either asking for KYC or just return you your deposit and you're blocked from their site.

It's a bit weird he didn't mention the casino name... that would be a totally different story, maybe some of us (if not many) would stop playing there.

Well, I understand that part that some casinos are just businesses that are trying to survive, but it's nice or fair to do this to players who have a winning streak. It's demoralizing for all old & new players who hope for some winning streak... if we know that we will be stoped in those moments we will change the casino right away.

This isn't anything new. Almost all gambling sites(FIAT and crypto) limit or outright ban players if they keep winning against them especially using all sorts of bonuses in the long-term.

Be realistic. They are businesses who are trying to survive which is why they limit consistent winners. Weird that you didn't mention the casino though.

You are right, most bonus restriction case is related to abuse but I do not want to say that OP is abusing something here since it is not clear enough what is the reason behind the restriction given to him.
If the reason is because he won 20/20, my first question is about how much he won in total on these 20 continuous wins.
Usually casino will not restrict players for bonuses but casinos will only limit the bet amount or win amount to the players.
Did OP mention the name of the casino? I think it is important to mention the name of the casino to avoid a wild speculation and we can ask the casino rep to clarify about this.

If he’s ‘that experienced’ then why did he experience restriction? Restrictions are often occurring because of abuse with a particular service wherein in this case, OP has been banned only with a few but is still allowed to play in the platform he engages himself with. If he did something which would violate the rules of the platform then he would be restricted to all services but as we can see, there are just specific services wherein he’s no longer allowed to access.

Casino bonuses can only be achieved through a particular number and a particular service. For sure a gambling platform won’t put such restriction without any basis so I do hope that they’d make an action with this such as explaining what happened. Every scenario has its two sides.

So the choice that @OP can make is to look for another casino that doesn't have restrictions like that one so he can get other bonuses and win them. That would be better for him because he could get the bonuses again like before and this time, get a new experience at another casino. He may win a lot at another casino and will not have restrictions like the previous one. But if @OP still wants to gamble at the casino, that's okay too. But he has to consider that there are no bonuses he can take from the casino, which is an option he can get if he continues to use the casino for gambling.

      -   you're right, Op might have been granted a limitation and no longer be eligible to receive bonuses at the casino he's referring to.
He wasn't suddenly confined without his knowledge; instead, he was appropriately informed of the restriction that was imposed.

I just have a feeling that this Op is skilled at gambling, and I also have a feeling that he is in control of his gambling since, based on how he articulates his points when we are chatting, he also seems to understand what a gambler should and shouldn't do. Still extremely professionally spoken, his remarks were.