I wonder if it's necessarily true that the amount of scam accusations raised against a gambling platform is directly related to the likelihood they're scamming the users and/or doing rugpull? Especially if we consider that the amount of cases raised is attended to and solved v. ignored. But let's amuse this idea for a while, that rollbit is questionable because they have lines of unsolved cases, or if I may borrow your words, "almost none of these complaints have been resolved", I asked, again, which case with concrete evidences and strong basis against rollbit is not solved or currently redirected to a mediator [in this case, their licensor]? Point me out and I will gladly PMing Razer and notify him to attend to the case.
Ok then, then I would also ask YOU how a player can show evidence that he doesn't have multiple accounts.
Players show the FACT that they are blocked from withdrawing. They also show the accusation/reply from rollbit. These are facts, I guess we would agree. The site, in this case rollbit, claims "they have multiple accounts", yet they don't show any proof of that or are willing to show it to a mediator. Always referring to "security concerns".
Multi account ACCUSATION are no facts. Players show facts, rollbit doesn't, I guess we can agree.
In real life, if you want to accuse somebody of something, you have to show proof as well, why not in these scenarios"
What we need in those cases are more transparency. Not being willing to settle this through an official mediator always means there is something off.
Also what I wrote doesn't mean that rollbit is so untrustworthy. It just shows that their reputaion is not as good as it gets painted here, you can also see that in their trust summary. A reputable site would have more than 1 positive feedback, and this positive one is only from the person that manages their signature campaign.
As I checked other complains I saw you also commented there, so you you know this is always the same scenario. They are hiding behind their "security concerns" and players have to deal with it basically.
I myself could have opened a scam accusation against this site actually, I chose not to because it's not worth my time. I mentioned this before but I got the "new player invitation bonus"email they sent to stake players (they bought the stolen data from the stake hack). Those bonuses was supposed to be "no strings attached", as mentioned in the email . When I claimed it all and played it 1x , around 100$, I wanted to withdraw it. They suddenly wanted a deposit and full KYC, and I mean full. That's not "no strings attached". As I don't trust this site I chose not to do those 2 things and continued living my life, leaving these around 100$ in my account.
It is my opinion and I will not stop from calling out rollbit for what they are to me. I never said they are doing a rugpull, just I don't like their tactics. They know about "multiple accounts" from the beginning, when someone registers. But they let these people deposit and the accusation only comes to light when they want to withdraw. If you think this is ok then we don't have to talk about this any longer. Anyway, wish you a nice rest of your weekend!
If you ask ME, I'll suggest Razer to point it out to their licensor to take the mediation, where they can freely provide evidences and where the ruling are binding to both parties. As evidences shall be asked and provided in private there, both parties are more likely to provide the facts than here.
You'll find it yourself, me suggesting to escalate it to Gaming-Curacao, once OP replied to the allegation made by Razer, or once things point out to a stalemate [of course after I get a word from Razer that they'll give full cooperation on GC, I will not advise it to OP unless I get the words that both parties agreed to move their case to that platform].
As to why they have to resort to this platform instead of publicly here, I think it's been mentioned way too often, revealing such methods will just tell the abusers how to avoid their system on later time.
Now, I am thanking the fact that you're aware of my presence on other complaints against Rollbit, because now I don't have to explain to you my stance on Rollbit and their cases, as well as how I know most of their cases "like the back of my hand" and to why I inquire you to point us out to the claim of, "none of these complaints have been resolved", which, I still can't find you point that out.
