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Topic: Rollbit Stealing $10k from me (Read 612 times)

legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
August 10, 2023, 07:50:55 PM
#27
Rollbit should pay you at the correct odds.
If your wager had lost then they would have kept the money..

Though your input is much appreciated, the case is now in the hand of Gaming-Curacao, their licensor, so no body should do anything until their investigation is over. Welcome back from the long inactivity, by the way.
full member
Activity: 164
Merit: 103
August 10, 2023, 01:35:10 PM
#26
Rollbit should pay you at the correct odds.
If your wager had lost then they would have kept the money..
newbie
Activity: 20
Merit: 0
August 05, 2023, 03:42:11 AM
#25
i have sent [email protected] an email, thank you.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
July 26, 2023, 12:06:08 PM
#24
yes please, can you PM him and get another ruling as I do not believe anything has been solved.

we need to know what was the "correct line" stated at the time.

this bet was incorrectly voided and for a $10.5k+ win, which is a lot. i have shown proof along with other users that the line I bet was the regular line.

PM sent, please wait for Razer to come online and notice my PM.



Edit: Got a reply from Razer, Rollbit is more than willing to cooperate and answer to any third party addressing this issue. Given there's no ADR that's suitable for this case [sportsbetting related] you can escalate it to [email protected]. Please note that the ruling made by the master license holder is final and binding to both parties, so both parties has to honor the final decision made by GC.
newbie
Activity: 20
Merit: 0
July 26, 2023, 12:48:01 AM
#23
yes please, can you PM him and get another ruling as I do not believe anything has been solved.

we need to know what was the "correct line" stated at the time.

this bet was incorrectly voided and for a $10.5k+ win, which is a lot. i have shown proof along with other users that the line I bet was the regular line.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
July 25, 2023, 05:51:34 AM
#22
Another week goes by and Rollbit is making millions and getting away with scamming their customers

The last information provided by Razer is that the decision came from Betby, their sportsbook provider, not by Rollbit themselves, and thus there's nothing they can do about it. The rule about sportsbook canceling bets is also already stated on their Terms and Conditions, of which you agreed upon signing up,

3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

I am sorry that I have to tell you this, but this case is as good as solved. Nonetheless, if you still want to pursue this matter, I can PM Razer on your behalf --since previously you told us that Razer set his PM to not accepting messages from newbies-- and ask him if Rollbit would want to take this matter to another party and see their ruling about this.
newbie
Activity: 20
Merit: 0
July 24, 2023, 05:39:24 PM
#21
Another week goes by and Rollbit is making millions and getting away with scamming their customers
newbie
Activity: 45
Merit: 0
July 19, 2023, 11:43:24 PM
#20
Sorry to hear about your trouble.

it would be helpful if Razer could shed more light on what their odds provider Betby decided was invalid about this line. From other community members they have stated the lines are almost identical on other sites for this particular LOL game.

jr. member
Activity: 53
Merit: 1
July 19, 2023, 10:37:53 AM
#19
Their Sportbook oddsprovider is Betby and they are scum.
newbie
Activity: 20
Merit: 0
July 18, 2023, 10:29:20 PM
#18
it has been over 20 days and i have still not been compensated
newbie
Activity: 20
Merit: 0
July 16, 2023, 08:19:17 PM
#17
i see rollbit making millions every day but they are trying to scam me for 10k.

razer should reply to us which is correct line for this game is 2.0 is not the correct line.

we have shown him all proof. if this is not paid this is clearly a scam
full member
Activity: 998
Merit: 157
July 16, 2023, 04:32:07 PM
#16
Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Hey there,

Thanks for posting your issue here.

I double checked this one with our sportsbook provider and they confirmed they made the correct decision.

Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.

No balance was lost as a result of this.

Thanks,
Razer

This is  ridiculous.

I am a HUGE esports bettor and this price was definitely correct.
EVEN IF  it wasnt correct, there cant be  more then 10-15% change.
why dont  u payout the OP on  the correct odds? wont  it be the  ethical  thing ??

There is ZERO chance  u would have voided the  bet if  OP lost.

Gambling  sites like yours are cancer, who only exist to take our hard earned money.
newbie
Activity: 20
Merit: 0
July 14, 2023, 04:14:38 PM
#15
Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Hey there,

Thanks for posting your issue here.

I double checked this one with our sportsbook provider and they confirmed they made the correct decision.

Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.

No balance was lost as a result of this.

Thanks,
Razer
Well, your provider is wrong. Rollbit had the same odds as the rest of the market.
+ The most respected sportsbook in the world(Pinnacle) paid out OP's wins.

Pinnacle closed 1.96, Bet365 closed 1.909, BetRegal closed 2.1, Nitrogen closed 1.93
https://betsapi.com/rs/nitrogensports/6710208/Team-WE-vs-ThunderTalk-Gaming

OP, you should create a flag against Rollbit Razer.

thank you so much for pointing this out as well. i want Razer to answer this. he has not answered anything.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
July 13, 2023, 07:18:00 AM
#14
Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Hey there,

Thanks for posting your issue here.

I double checked this one with our sportsbook provider and they confirmed they made the correct decision.

Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.

No balance was lost as a result of this.

Thanks,
Razer

Hi, thank you for accepting my invitation and promptly [re]addressing the issue here once notified. I am not sure if I've asked this on the ANN thread before, I understand that the one voided OP's bets is the sportsbook provider --and not you-- and thus your hand are kinda tied on this matter. If you could help OP and the community understand better, though, can you please tell us to the best of your knowledge --or perhaps even better, an explanation from your provider themselves-- why the bets are marked as incorrect while the odds are not varied too differently --thus, incorrect-- with the one on Pinnacle as on OP's screenshot, or with the ones listed by Poika5 above?
copper member
Activity: 119
Merit: 17
July 13, 2023, 06:36:04 AM
#13
Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Hey there,

Thanks for posting your issue here.

I double checked this one with our sportsbook provider and they confirmed they made the correct decision.

Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.

No balance was lost as a result of this.

Thanks,
Razer
Well, your provider is wrong. Rollbit had the same odds as the rest of the market.
+ The most respected sportsbook in the world(Pinnacle) paid out OP's wins.

Pinnacle closed 1.96, Bet365 closed 1.909, BetRegal closed 2.1, Nitrogen closed 1.93
https://betsapi.com/rs/nitrogensports/6710208/Team-WE-vs-ThunderTalk-Gaming

OP, you should create a flag against Rollbit Razer.
copper member
Activity: 84
Merit: 51
July 13, 2023, 06:13:53 AM
#12
Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Hey there,

Thanks for posting your issue here.

I double checked this one with our sportsbook provider and they confirmed they made the correct decision.

Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.

No balance was lost as a result of this.

Thanks,
Razer
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
July 12, 2023, 11:57:45 PM
#11
It is now the 3rd week and this is still not resolved and 0 response from Rollbit.

this is extremely concerning.

Razer was just back online [I glanced at his profile earlier yesterday right after your post] later yesterday to address other issue. There's a chance he didn't aware of this thread. I'll try to notify him by PM.
newbie
Activity: 20
Merit: 0
July 11, 2023, 11:09:44 PM
#10
It is now the 3rd week and this is still not resolved and 0 response from Rollbit.

this is extremely concerning.
sr. member
Activity: 672
Merit: 416
stead.builders
July 06, 2023, 12:49:56 PM
#9
Rollbit is well known here to be a reliable and reputable casino and have been running a campaign here for quite some time now with no complaint of scam or any other accusations against them. Am very surprised at your accusations against them and as a matter of fact, i will get the link to their official announcement thread here and possibly the link to their representative here so that you can communicate  with him. At least this could help you get through to the rollbit team to helping you look into your complaints.

See below their profile links for you assistance;

https://bitcointalksearch.org/user/rollbitcom-3067300
Rollbit Representative profille link


https://bitcointalksearch.org/topic/rollbitcom-cryptos-most-rewarding-casino-5326640
Rollbit discussion board link

With the level of reputation that Rollbit have developed on this forum i don't think little threat like this coming from OP could make any impact to tarnish her image, aside that it's one of the most recognized casinos on this platform, it's also one of the reliable gambling platform that have been existing over time and they never compromised their standards, if he has any issue with them then the first thing to do is to contact them through their representative here or use their ANN discussion thread to lodge the complaints than creating an accusation thread first.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
July 06, 2023, 11:56:18 AM
#8
Rollbit is well known here to be a reliable and reputable casino and have been running a campaign here for quite some time now with no complaint of scam or any other accusations against them. Am very surprised at your accusations against them and as a matter of fact, i will get the link to their official announcement thread here and possibly the link to their representative here so that you can communicate  with him. At least this could help you get through to the rollbit team to helping you look into your complaints.

See below their profile links for you assistance;

https://bitcointalksearch.org/user/rollbitcom-3067300
Rollbit Representative profille link


https://bitcointalksearch.org/topic/rollbitcom-cryptos-most-rewarding-casino-5326640
Rollbit discussion board link


You got it backward, OP was from their ANN and moved their complaint here to make it more focused --and I assume they also want to move it a bit more toward the spotlight-- Razer had been notified and replied on their ANN prior to this thread being published.
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