Topic: Rollbit Stealing $22k and Banning my Account - page 2. (Read 407 times)

I'll PM Razer and inform him about this thread. I agree with the lack of information. It'll be helpful if you can add more, and screenshots of those emails will be very much appreciated, if you don't mind sharing them. To give more depth to this situation, is this your one and only account or have you previously had an account on Rollbit? And where are you you accessing the site from?

There must be a serious issue when there are no updates for 4-5 months.
Even if they must contact 3rd party to check something, it shouldnt take that long.
Well, as nutildah wrote above you need to be more specific with the issue because we dont know the whole story.
Perhaps you can contact casino guru (casino games) or askgambler for any issue with sports betting.
Im aware the issue is suspended account/withdrawal but it might related with your betting history.

You could also post in their main THREAD and try to get attention to this thread. Maybe also try to pm either Rollbitcom or Rollbit Razer as they are the site reps here on the forum.

It would be good if you could provide a bit more evidence by way of screenshots, maybe of the conversations that you had with the representatives & what your account looks like when logged in (its OK to cover up any personal info of yours). Usually people present a scam accusation using the following formation, this will make it easier to understand what the problem is:

My Rollbit account was locked with almost $17,000 and with a $4,000 rake back after doing KYC with my account becoming suspended not even a day later from the website on July 29th. After speaking in live-chat for almost four days straight I got the same response from every team member which included "Our team will reply in the original ticket as soon as we can my friend." - Pacho "A random interval has been assigned to every eligible players. Hopefully there will be an update with your case soon." - Moonlight, and "Pending a colleague we will update you accordingly in your original ticket!" from Styx. With these responses I started contacting the live chat at-least once a week, eventually becoming a once per month occurrence. Yet again, I was met with replies from the chat such as "we are still waiting to hear from our higher-ups" 4 months later I have yet to receive any more information, my account is completely banned with my only access to the live-support chat being my email associated with the account, and nothing in withdrawals. At this point my rake-back is completely voided but I have over 16k+ sitting of winnings in my balance. I have nobody to reach out to regardless of how many emails I send out, and I assume I will never be updated on my case. This forum is genuinely my last hope to at least get a little bit of my money back. Thank you for reading.