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Topic: Rollbit Withdrawal of 130k USD pending for over6 days - page 4. (Read 1308 times)

newbie
Activity: 42
Merit: 0
Still pending as of 7/30/2024.
newbie
Activity: 42
Merit: 0
Update as of 7/28/2024, still pending provider/evolution:

https://imgur.com/a/EiVEVDv
newbie
Activity: 42
Merit: 0
Thanks holydarkness. It's a hard wait.

Finally! Happy to hear from you @Rollbit Razer , Would you know how long these usually take? The last time I had a review from Evolution, it took about ~8 days.


Hi juicer07,

This one is pending a review by Evolution, which I can see you've already been informed about via our support.

Once their review is finished, you'll receive an update via the existing ticket!

Thanks for your patience in the meantime Smiley

- Razer

Far as I know, and as I mentioned above, unfortunately casino [any casino, not just Rollbit] doesn't have control on how long it takes for an investigation by a provider to conclude. They're a third party independent to Rollbit [or other casinos] that Rollbit can't influence their queue and/or method. I'll advise some patience. It usually won't take months as previously mentioned.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
Finally! Happy to hear from you @Rollbit Razer , Would you know how long these usually take? The last time I had a review from Evolution, it took about ~8 days.


Hi juicer07,

This one is pending a review by Evolution, which I can see you've already been informed about via our support.

Once their review is finished, you'll receive an update via the existing ticket!

Thanks for your patience in the meantime Smiley

- Razer

Far as I know, and as I mentioned above, unfortunately casino [any casino, not just Rollbit] doesn't have control on how long it takes for an investigation by a provider to conclude. They're a third party independent to Rollbit [or other casinos] that Rollbit can't influence their queue and/or method. I'll advise some patience. It usually won't take months as previously mentioned.
newbie
Activity: 42
Merit: 0
Finally! Happy to hear from you @Rollbit Razer , Would you know how long these usually take? The last time I had a review from Evolution, it took about ~8 days.


Hi juicer07,

This one is pending a review by Evolution, which I can see you've already been informed about via our support.

Once their review is finished, you'll receive an update via the existing ticket!

Thanks for your patience in the meantime Smiley

- Razer
copper member
Activity: 84
Merit: 51
Hi juicer07,

This one is pending a review by Evolution, which I can see you've already been informed about via our support.

Once their review is finished, you'll receive an update via the existing ticket!

Thanks for your patience in the meantime Smiley

- Razer
newbie
Activity: 42
Merit: 0
Yeah the wait is agonizing because I nor the casino have control over it.

Provider issue is the worst when it comes to waiting time because casino doesn’t have any control over the deadline of their hold to your account. Usually it will take up to 3 months depending on the case since provider is very slow to process investigation.

You made the right choice to seek help for casino representatives so that they can escalate your issue to the provider. The casino online support typically will just send you generic reply compared when it was handle by the bitcointalk representative of rollbit.

I'll beg to differ on the point that it'll usually take up to three months as, AFAIK, mostly it doesn't take that long to clear, usually days if not weeks. And about the casino representative being able to help, I might be wrongly remembering this part, but AFAIK casino will not interfere with third party investigation. Yes, they can keep emailing the provider, but that's the extend of "expediting" it, the pace of the conclusion still ultimately fall into the hand of the provider and there's nothing the casino representative can do to make it quicker.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
Provider issue is the worst when it comes to waiting time because casino doesn’t have any control over the deadline of their hold to your account. Usually it will take up to 3 months depending on the case since provider is very slow to process investigation.

You made the right choice to seek help for casino representatives so that they can escalate your issue to the provider. The casino online support typically will just send you generic reply compared when it was handle by the bitcointalk representative of rollbit.

I'll beg to differ on the point that it'll usually take up to three months as, AFAIK, mostly it doesn't take that long to clear, usually days if not weeks. And about the casino representative being able to help, I might be wrongly remembering this part, but AFAIK casino will not interfere with third party investigation. Yes, they can keep emailing the provider, but that's the extend of "expediting" it, the pace of the conclusion still ultimately fall into the hand of the provider and there's nothing the casino representative can do to make it quicker.
newbie
Activity: 42
Merit: 0
I think my last time for this similar situation took about a week or two. Hopefully we get an update earlier.

Yeah I waited 24h before posting because of the amount involved. Usually these withdrawals are instant/within the hour regardless of the amount. Since it was the provider, hoping it can get resolved soon, or I get more info soon.

Players should wait at least a week before posting a scam accusation. This board would be flooded if every player posted about a withdrawal taking 24 hours. Payments should be made in 24 hours, but a payment taking less than a week still isn't a scam.

For a casino that promised an instant withdrawal I think having a 24hrs pending withdrawal considering the amount involved here can surely raise immediate concern.

But since the issue was already determined which is due to the provider requesting to hold the user account then your suggestion is valid. It’s not bad though to line-up the concern immediately to notice if there’s something wrong in the casino. There’s already an instance that a trusted casino turns into scam in the past that started from delay withdrawal.

Waiting for a week just to raise concern will make many more victims for a potential exit scam. This is also a good way to push casino on improving their withdrawal system.

Provider issue is the worst when it comes to waiting time because casino doesn’t have any control over the deadline of their hold to your account. Usually it will take up to 3 months depending on the case since provider is very slow to process investigation.

You made the right choice to seek help for casino representatives so that they can escalate your issue to the provider. The casino online support typically will just send you generic reply compared when it was handle by the bitcointalk representative of rollbit.
legendary
Activity: 3878
Merit: 1061
I don’t agree with the provider excuse. A lot of these books use the same provider or verification service. Some get the checks done within a week and others are taking months. A lot of times the hope is that the player will continue casino play during the delay.

Even with fiat books where you do KYC upfront, there are times when they ask for more information upon requesting a withdrawal. Those checks never take more than a week.
hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
Yeah I waited 24h before posting because of the amount involved. Usually these withdrawals are instant/within the hour regardless of the amount. Since it was the provider, hoping it can get resolved soon, or I get more info soon.

Players should wait at least a week before posting a scam accusation. This board would be flooded if every player posted about a withdrawal taking 24 hours. Payments should be made in 24 hours, but a payment taking less than a week still isn't a scam.

For a casino that promised an instant withdrawal I think having a 24hrs pending withdrawal considering the amount involved here can surely raise immediate concern.

But since the issue was already determined which is due to the provider requesting to hold the user account then your suggestion is valid. It’s not bad though to line-up the concern immediately to notice if there’s something wrong in the casino. There’s already an instance that a trusted casino turns into scam in the past that started from delay withdrawal.

Waiting for a week just to raise concern will make many more victims for a potential exit scam. This is also a good way to push casino on improving their withdrawal system.

Provider issue is the worst when it comes to waiting time because casino doesn’t have any control over the deadline of their hold to your account. Usually it will take up to 3 months depending on the case since provider is very slow to process investigation.

You made the right choice to seek help for casino representatives so that they can escalate your issue to the provider. The casino online support typically will just send you generic reply compared when it was handle by the bitcointalk representative of rollbit.
newbie
Activity: 42
Merit: 0
Yeah I waited 24h before posting because of the amount involved. Usually these withdrawals are instant/within the hour regardless of the amount. Since it was the provider, hoping it can get resolved soon, or I get more info soon.

Players should wait at least a week before posting a scam accusation. This board would be flooded if every player posted about a withdrawal taking 24 hours. Payments should be made in 24 hours, but a payment taking less than a week still isn't a scam.

For a casino that promised an instant withdrawal I think having a 24hrs pending withdrawal considering the amount involved here can surely raise immediate concern.

But since the issue was already determined which is due to the provider requesting to hold the user account then your suggestion is valid. It’s not bad though to line-up the concern immediately to notice if there’s something wrong in the casino. There’s already an instance that a trusted casino turns into scam in the past that started from delay withdrawal.

Waiting for a week just to raise concern will make many more victims for a potential exit scam. This is also a good way to push casino on improving their withdrawal system.
hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
Players should wait at least a week before posting a scam accusation. This board would be flooded if every player posted about a withdrawal taking 24 hours. Payments should be made in 24 hours, but a payment taking less than a week still isn't a scam.

For a casino that promised an instant withdrawal I think having a 24hrs pending withdrawal considering the amount involved here can surely raise immediate concern.

But since the issue was already determined which is due to the provider requesting to hold the user account then your suggestion is valid. It’s not bad though to line-up the concern immediately to notice if there’s something wrong in the casino. There’s already an instance that a trusted casino turns into scam in the past that started from delay withdrawal.

Waiting for a week just to raise concern will make many more victims for a potential exit scam. This is also a good way to push casino on improving their withdrawal system.
newbie
Activity: 42
Merit: 0
Thank you!! Hope he sees it as well. Really appreciate it, yahoo!

Hi! I cannot seem to PM him as I am a NEWBIE. Sad Yeah was hoping to get their attention on the post so I can get in contact with them. I would have sent them a message otherwise.




Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers
You can send Razer a pm and point him to this thread or tell him your issue directly in pm. He may not have notifications enabled and may not see he has been tagged in this thread. Good luck getting your funds.
I sent Razer a pm for you. Looks like it's been a few days since his last login so maybe he will login by Monday and check his messages. Hopefully you get some answers within the next few days.
newbie
Activity: 42
Merit: 0
Well it's not a "big" win relatively because I put in 100k and tried to withdraw 130k so that's relatively 30%? Not sure though. But this is within the range I usually play with when it comes to high-roller blackjack tables.

Appreciate the reply! And I hope it's just the same as last time I posted where they had a provider take 10-ish days to get back. It's just that the wait is agonizing so I appreciate the help!

And yes the win was honest and no foul play because it came off a very lucky side bet win in blackjack so I felt the need to withdraw after.

[...]

Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers

Hello. Thank you for tagging me and bringing this to my attention. Unfortunately, after giving your thread a read, I don't think there is much Razer [or I, for the same reason] can do based on this explanation on your screenshot,

https://talkimg.com/images/2024/07/26/49NV1.png

Do I understand correctly that you requested for withdrawal after a big win? It's one of their provider's procedure to run an investigation upon big win to be sure that there is no foul play. And the length of the investigation [as it's made by their provider and not Rollbit themselves] is unknown to rollbit. There is not much Razer or any staff of Rollbit can do to expedite it.

However, you can rest assured that if you win honestly, it'll be released soon after the investigation finished.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
[...]

Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers

Hello. Thank you for tagging me and bringing this to my attention. Unfortunately, after giving your thread a read, I don't think there is much Razer [or I, for the same reason] can do based on this explanation on your screenshot,



Do I understand correctly that you requested for withdrawal after a big win? It's one of their provider's procedure to run an investigation upon big win to be sure that there is no foul play. And the length of the investigation [as it's made by their provider and not Rollbit themselves] is unknown to rollbit. There is not much Razer or any staff of Rollbit can do to expedite it.

However, you can rest assured that if you win honestly, it'll be released soon after the investigation finished.
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
Hi! I cannot seem to PM him as I am a NEWBIE. Sad Yeah was hoping to get their attention on the post so I can get in contact with them. I would have sent them a message otherwise.




Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers
You can send Razer a pm and point him to this thread or tell him your issue directly in pm. He may not have notifications enabled and may not see he has been tagged in this thread. Good luck getting your funds.
I sent Razer a pm for you. Looks like it's been a few days since his last login so maybe he will login by Monday and check his messages. Hopefully you get some answers within the next few days.
newbie
Activity: 42
Merit: 0
Hi! I cannot seem to PM him as I am a NEWBIE. Sad Yeah was hoping to get their attention on the post so I can get in contact with them. I would have sent them a message otherwise.




Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers
You can send Razer a pm and point him to this thread or tell him your issue directly in pm. He may not have notifications enabled and may not see he has been tagged in this thread. Good luck getting your funds.
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing



Hoping to get the attention of @Rollbit Razer and @holydarkness as well because checking back on similar issues, they were able to help others get their withdrawals/review processes expedited. Appreciate it.

Cheers
You can send Razer a pm and point him to this thread or tell him your issue directly in pm. He may not have notifications enabled and may not see he has been tagged in this thread. Good luck getting your funds.
newbie
Activity: 42
Merit: 0
Apologies. For this amount I was hoping for more info on it and assistance rather than no ETA

Players should wait at least a week before posting a scam accusation. This board would be flooded if every player posted about a withdrawal taking 24 hours. Payments should be made in 24 hours, but a payment taking less than a week still isn't a scam.
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