This is a very silly reply from Rollbit support. Why in the freakin hell they will ask their customer to list his multiple account while they are the one suspecting the user for having multiple account. I don’t see what kind of logic Rollbit using on handling case like this but this issue surely smell like a rotten fish.
They can simply provide the accounts connected to the OP and attached the proof of their connection instead of asking the user for the list of the accounts to proceed their conversation which is a dead end if you really don’t have any other account.
It’s a total stupidity to ask the customers for the proof of what they are accusing. Hilarious AF!
To be fair, this is not the first time Rollbit applies this approach, I recall there was
another case in the past where Razer approached the case with similar manner, and a quick stroll at ninjastic tell me there also other case on their ann, although I didn't click it to read further.
On that case above, though, the situation seems to lean toward Rollbit. The OP of that case was kinda... suspicious because Razer was ready to escalate it to their licensor, where every proof can be served, and the OP refused to do so. Logically, if the OP did not do anything wrong and the multi-acc counter-accusation made by Razer was wrong, OP will be more than happy to move to the licensor, it should be bullet proof case for OP. Instead, OP didn't address the situation further and slowly gone from the forum.
I'd like to hear more about it from both parties. I especially would also like to hear what
Rollbit want to say about their recent very aggressive and invasive KYC. Hopefully Razer will pop up here soon after he noticed my PM.
