I confess that I found the name of the casino very worrying because it is similar to a casino here on the forum that has a good reputation and the most aggravating thing is that I saw cases of accusations of scam against the casino, my post talking about this was made on the 20th of this month and the OP was active on the 21st of this month as you can see here:
Most of the casinos in the market right now reference each other. Not only UI/UX sometimes is also name as well, as long it's has nothing to do with other casino + not scamming everyone & UI/UX 100% copy-paste source data from the other casino.
Regarding the question they are answering or not, perhaps you don't look at the discussion, but from the Case Opening Section in Casino Guru:
https://casino.guru/complaints/all. In there, they have 3 opening cases.
- 1 Being answered by the casino, and played not response again.
- 2 case Waiting Casino Guru to ask a few questions for the user, then the next casino will be requested by Casino Guru to answer the case.
Regarding, "Deposit Limit & Withdraw Limits" there is nothing wrong with these. Do other casinos have deposit limits? especially a famous one ( I guess not ). There might be have some casino who have deposit limit, but just a few. The most important is always
- Withdraw Limits
- Wins Maximum
These two factors are important and mostly will follow the bankroll balance situation + deposit limits are counted as "Gambling Responsible" which is should be from the use it self. You can limit the deposit, but the player still can find away to deposit on other casino & withdraw limits can change in the future to not limits. But for my perspective, new casino with withdraw limits ? is good action cause they're new.
BTW, take it easy lads, they're new, and coming to Bitcointalk just a few days. Perhaps, If you really2 need some answer regarding question my suggest join their discord.