I have a new S9i 13.5T. Started it up and it ran fine. Setup mining pool info, admin acct password, network name, etc...
It was working for about 10 minutes. Then I ran Awesome Miner software config to configure API access for this miner so I can manage it via Awsome Miner.
After a reboot, it no longer mines.
System Overview has blanks in places for Hardware Version and BMMiner Version. Miner Status page is empty - no data on the page - just blank form.
I tried flashing the firmware with Antminer-S9i-xilinx-201805222008-autofreq-user-UBI-NF.tar.gz.
This changed the File System Version to: S9i_VTest and added a Frequency setting on the Miner Configuration page below the pools but only after power up - after rebooting - the Freq setting is missing
The kernel log shows this at the bottom of the log:
main.c:13889: use critical mode to search freq...
driver-bitmain.c:2401: get PLUG ON=0x000000e0
driver-bitmain.c:2471: Find hashboard on Chain[5]
driver-bitmain.c:2471: Find hashboard on Chain[6]
driver-bitmain.c:2471: Find hashboard on Chain[7]
driver-bitmain.c:1840: set_reset_allhashboard = 0x0000ffff
main.c:2049: Check chain[5] PIC fw version=0x00
main.c:2070: chain[5] PIC need restore ...
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
driver-bitmain.c:5474: Error of set PIC FLASH addr: addr_H=3(0) addr_L=0(0) on Chain[5]
main.c:2077: After restore: chain[5] PIC fw version=0x00
So, I don't know if Awesome Miner did something wrong - or is this a coinedence and it is another issue?
Working through Bitmain support is going slow and so far - nowhere. This is the last response:
If the the miner doesn't have hardware version or BMMiner, it means the mining program has not started yet.
First, please confirm that your internet connection is stable. Network configurations or security settings in the router can cause this error.
Second, please check the pool URL in the miner configuration page very carefully. Make sure you've entered three different stratum servers. Any error, including spaces, can cause this error.
Third, please read the kernel log, if it shows "Fatal Error: some Fan lost or Fan speed low", the fan might have issue. Please replace with a good known fan to test.
If the issue is not resolved please test this miner with the control board from a good working miner. If that solves the issue we will send you a replacement control board. Please provide us a picture SN to confirm your warranty and create the Repair ticket as detailed here:
https://enforum.bitmain.com/bbs/topics/3804Please kindly advise the ticket ID after you have created the ticket.
If all the steps above can't solve your problem, please carefully read and follow these instructions to create a Repair ticket and ship the whole miner back to us for repair:
https://shop.bitmain.com/repairGuidePlease let us know if you have additional questions or concerns.
Best Regards
Jocelyn
Bitmain
So far, internet connection is not an issue - 10 other miners are running just fine and I copied pools setting from another S9 to this one - changing the .id portion of the worker setting. The kernel log has no "Fatal Error" anywhere in the text. I only have this one S9i, so don't know about swapping controller board from and S9 to and S9i. I'm going to ask them about that. But until then, any other ideas or suggestions?
Thanks!