To be honest, it was quite sad, my thoughts at that time were very concerned about the state of the shops that were very crowded and then became very quiet and by forced the shop owner to close his business because of losing consumers.
Consumers never disappear and in fact consumers always increase, it's just that the number of competitors is increasing day by day. And you need to know that there is not just one clontong shop but many, so in maintaining a business like this you must always innovate to differentiate your shop from other shops. And what must be prioritized in a business like this is the service provided.
Only the culinary and vegetable business that I notice to this day can still survive, although there is indeed an online shop but it is not very influential, because usually people buy food in the closest place, and I also pay attention to culinary MSMEs and vegetables also already have services Order delivery via mobile apps.
Wet food and vegetables are very risky if you have to sell them online because food like this rots quickly and when customers want to buy food they always want new and still warm ones and the same goes for vegetables, customers always want to choose vegetables that are still fresh, so they have to go directly. come to traditional markets or supermarkets.
But for shops such as home furniture and personal needs such as clothing, skincare, etc. consumers have chosen to use online stores.
Meanwhile, for the items you mentioned, most people choose to buy them online for reasons of time efficiency and practicality.