There is no positive reply from customer care.
Those who have accounts there, please withdraw their money asap.
Be Safe.
Namaskar fellow Indians,
I can vouch for this. Have been using bitcoin-india.org as a convenient way to accumulate, although they sell at a premium over international exchanges. I started 2 months back and have learned that it is feasible to buy cheap BTCs from LBC and purchase alt coins from bittrex or poloniex. Anyone just starting could learn from this shared experience.
Back to the matter at hand. "bitcoin-india.org" has always had horrible customer support, buggy interface. But they crossed all limits on the 15th of Sept. During the recent deep market correction (on 15th sept) their buy prices were sky high. I told them so and some issue started with their prices. They ended up shutting down services for over 24 hours. Upon revival the next evening, my account was suspended without explanation. Several attempts to contact them via various channels of communication seemed futile. The next day, they sent me a one sentenced apology email and revived back my account. Needless to say, I have withdrawn all cash and coins from there and transferred to secure wallets.
Going to get legal advice but dont think anything can happen as sector not regulated yet, although they are registered as "BITCOIN INDIA SOFTWARE SERVICES PRIVATE LIMITED"
Its my first post on btalk. dont think i can upload images. so here's a link to it instead. imgur(dot)com/tOf8vLY
The only edit on this is me removing my profile pic next to the battery level indicator.
Go ahead and read all their stellar reviews on facebook. link: facebook(dot)com/pg/Bitcoin(dot)India(dot)Org/reviews/?ref=page_internal
Stay safe, not scared.
And above all, HoDl Strong!!!
I was looking forward to opening an account with the exchange but I am not anymore. Its always a good idea to check the forum talks before investing in some exchange/coin that is not yet popular... Thanks for sharing..