Scam Alert DuelBits Scam $1100 - page 2.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: Helpmecommunity on April 01, 2023, 05:29:37 AM

I was playin on the site from long time .I have made many deposits and withdraw all was going fine.
But few days ago i made a deposit and played but i thought i have to play on other site.
I made withdraw $1100.
The website refused the withdraw by saying they need AML and KYC Policy fulfilled.
The took away $1100 from my balance .
I informed them in chat that i can't submit you any type of IDs.
you can return my fund to the wallet it came from.
you can give me chance to wager more but they are just copy paste same shit messages.
They threaten me to ban from chat even from website.
New users who are going to play must know they are scam.They can hold your funds no where any time.
Going to link some screenshots.

Deposit.

Withdraw

I asks all of you to help .They can give me choices. As many sites do Like Stake,bitsler etc
1-They can send back my fund to origin Wallet funds came from
2- They can ask me wager the funds as some sites do
3 They can withdraw my fund directly.

There's no really be a problem with this case if you just submit your KYC to them so that they can verify what they want to see on your account. Also its really better for anyone to read the TOS of each gambling site they want to gamble so that we can clarify all the possibilities and we will not get surprised if KYC is been ask since nowadays submitting this information became normal to reputable online casino. So to solve your issue coordinate with them and do what they ask because there's nothing will be solve for posting like this since it will just stress you out more to receive those unwanted replies came from other person.

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: Helpmecommunity on April 01, 2023, 05:29:37 AM

Deposit.

Withdraw

Why are you addressing it as scam when Duelbits has given you the option to receive your withdrawal by completing the KYC verification? You made a deposit of 1119.82$ in BTC on 2:31 PM of 28th March. Then you requested for a withdrawal of 1118$ in LTC after 20 minutes. It is reasonable to request for identity verification in such situation. The AML and KYC terms of Duelbits state that

Quote from: https://duelbits.com/aml

Coin Mixing
Duelbits has a strict policy against coin mixing. This is in accordance with our anti-money laundering measures, which are described in our terms of service. If we think that deposits and withdrawals include efforts to coin mix, we have the right to freeze withdrawals until one of the following steps is completed.

• The withdrawal is returned to the same address where the deposit was made.
• Withdrawals are sent upon the completion of account verification and KYC.
• Withdrawal has been refunded, and 1x gameplay was reached.

Duelbits aims to resolve any issue, and the above can be modified on a case-by-case basis.

Your deposit and withdrawal amounts are almost same, but you made the deposit in BTC and requested the withdrawal in LTC. This is a clear sign of coin mixing, which makes your activity highly suspicious. That's why they haven't given any other choice to you except the KYC verification process.

slapper

legendary

Activity: 1946

Merit: 1100

Leading Crypto Sports Betting & Casino Platform

Regrettable indeed, that your experience with this digital casino has been unfavorable. Nonetheless, we must approach this circumstance with a sense of rationality. Online casinos, just like any other enterprise, hold the authority to solicit KYC information whenever necessary. It is not irrational for them to request such data to deter fraudulence and money laundering. Furthermore, we must acknowledge the political and regulatory consequences of online gambling. It is imperative to verify that these platforms are properly licensed and regulated to safeguard consumers and preclude illegal activities.

Slow death

legendary

Activity: 3038

Merit: 1100

Leading Crypto Sports Betting & Casino Platform

well, everyone who posted here is right, KYC is something expected in what all customers will eventually do on DuelBits, this has nothing to do with a scam, you can research more about DuelBits and you will see that they have a good reputation, so in this case You're the one who's wrong and I'm wondering why did you just say in the chat that you can't give your DuelBits ID? what are you hiding? you could have tried to ask for some exception if your case was the following:

1 - you are underage, you would do KYC and ask DuelBits to allow you to withdraw all your money and you would no longer play on DuelBits, support would close your account

2 - you are from a restricted country, so you would ask DuelBits to allow you to withdraw all your money and then close your account

but it's strange that you didn't do that, on the contrary you immediately ran to refuse to send your ID and then you got annoying the chat guy, honestly because of the chat conversation, you didn't seem interested in solving the problem, you kept talking about another casino , this is spam, the chat guy is very right and you are wrong

dimonstration

hero member

Activity: 2562

Merit: 659

Dimon69

Another useless case from user that doesn’t read the casino terms of services. You are using the casino for a long time with that amount of money and expecting to become a KYC free user for a long time despite they have an AML policy?

Duelbits always pay and they can’t refund any balance that already deposit in the casino because your account is already subjected to KYC. This is clearly stated on the ToS and everyone here is aware about the potential KYC to all users that using their services. There’s a lot of case like this in the past and you will not gonna recover the funds unless you do KYC.

PX-Z

hero member

Activity: 1428

Merit: 836

Top Crypto Casino

It's on their terms regardless how long you are playing with them you need to follow it. Every casino inform its users when their terms is going to changed and when to take effect its not an excuse for not reading it even after registration.
No one will call them scammers except you just because you cant give them IDs for whatever reason you have.

EarnOnVictor

hero member

Activity: 644

Merit: 592

Leading Crypto Sports Betting & Casino Platform

There is no reasonable person that will support you in this quest, you should have known their terms and conditions before sending the money. Although you might have been depositing and withdrawing money before without the IDs and KYC request, it's at the discretion of the company to ask you at any time. You should have read their terms and conditions before depositing your money or wholly believing that you can bet all the time without KYC.

Better still, if you do not want to disclose your identity, you might have used a casino that clearly states "No KYC," not a duly registered and regulated one like Duelbits.

Helena Yu

hero member

Activity: 574

Merit: 566

Now what's the problem? Duelbits have a KYC rule in their terms of service, if they request it to you, it's their right to do that. If you can't provide KYC to them and they're not accept to return back your deposit amount to your address, it's not a Duelbits' fault because they're don't have any obligation to accept your request!

You have two option, KYC in order to withdraw your $1,100 or don't KYC and leave your funds, there's nothing should be discussed anymore.

Helpmecommunity

newbie

Activity: 2

Merit: 0

I was playin on the site from long time .I have made many deposits and withdraw all was going fine.
But few days ago i made a deposit and played but i thought i have to play on other site.
I made withdraw $1100.
The website refused the withdraw by saying they need AML and KYC Policy fulfilled.
The took away $1100 from my balance .
I informed them in chat that i can't submit you any type of IDs.
you can return my fund to the wallet it came from.
you can give me chance to wager more but they are just copy paste same shit messages.
They threaten me to ban from chat even from website.
New users who are going to play must know they are scam.They can hold your funds no where any time.
Going to link some screenshots.
https://imgur.com/a/ljnUb7U
https://imgur.com/a/WBjUwac
https://imgur.com/a/MoG8Nzb
https://imgur.com/a/A0Kx8Uo
https://imgur.com/a/VpU98b4

Deposit.
https://imgur.com/a/56fl9jV

Withdraw
https://imgur.com/a/f0WCfVc

I asks all of you to help .They can give me choices. As many sites do Like Stake,bitsler etc
1-They can send back my fund to origin Wallet funds came from
2- They can ask me wager the funds as some sites do
3 They can withdraw my fund directly.

Topic: Scam Alert DuelBits Scam $1100 - page 2. (Read 257 times)