***SCAM****** Openrigs.com | Bitcointalksearch.org

dynamike23

newbie

Activity: 18

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Quote from: dynamike23 on May 15, 2014, 09:15:18 PM

Quote from: fluffypony on May 15, 2014, 12:01:09 PM

Quote from: dynamike23 on May 14, 2014, 12:20:35 PM

Hello All,

I've initiated a refund since my package seems to have been lost. Here are some details:

Order ID: #685
Date Added: 29/11/2013
17/01/2014 Shipped to customer CN028931355ZA, CN028931369ZA

As my package hadn't arrived in over 13 weeks I initiated a refund request. Thandiwe responded to my refund request on May 2, 2014:

Reply-To: OpenRigs <[email protected]>

Hello Michael,

I'm sorry to hear that you still haven't received your parcel. I will put in a claim with our shipping insurance and let you know of the process.

Warm Regards,

Thandiwe
The OpenRigs Team

---

I will let you guys know of any updates. I hope to receive the refund soon.

I replied to you on Reddit, but last note in the log is that Robert is waiting for you to confirm your PayPal email address as this refund is past PP's 60 day refund limit.

I've responded to Thandiwe with my PayPal email address but in case it was missed I've pm'd it to you. I did not receive an email from Robert so hopefully this can get through to him. Thanks!

Just wanted to update that yes, I did receive a refund from Openrigs, so this isn't a scam

Riccardo was also kind as to post the refund at the pre-spike rate. Many thanks!

Here's the transaction ID: https://blockchain.info/tx/742b5bb1864e3a2bb6d8b828c83f52cb05e590e3959333354b5b6e3a5f810b27

Cheers,
Dynamike

dynamike23

newbie

Activity: 18

Merit: 0

Quote from: fluffypony on May 15, 2014, 12:01:09 PM

Quote from: dynamike23 on May 14, 2014, 12:20:35 PM

Hello All,

I've initiated a refund since my package seems to have been lost. Here are some details:

Order ID: #685
Date Added: 29/11/2013
17/01/2014 Shipped to customer CN028931355ZA, CN028931369ZA

As my package hadn't arrived in over 13 weeks I initiated a refund request. Thandiwe responded to my refund request on May 2, 2014:

Reply-To: OpenRigs <[email protected]>

Hello Michael,

I'm sorry to hear that you still haven't received your parcel. I will put in a claim with our shipping insurance and let you know of the process.

Warm Regards,

Thandiwe
The OpenRigs Team

---

I will let you guys know of any updates. I hope to receive the refund soon.

I replied to you on Reddit, but last note in the log is that Robert is waiting for you to confirm your PayPal email address as this refund is past PP's 60 day refund limit.

I've responded to Thandiwe with my PayPal email address but in case it was missed I've pm'd it to you. I did not receive an email from Robert so hopefully this can get through to him. Thanks!

gc43me

newbie

Activity: 7

Merit: 0

Quote from: x8008 on May 15, 2014, 02:39:50 PM

so is this company a scam? seems like it

I can't speak for anyone else, but they refunded me all of my payments as requested.

$106.76 for my original order with surface mail costs:
https://i.imgur.com/soLUGnc.png

$77.92 for my upgrade to EMS:
https://i.imgur.com/TiwWfeb.png

gc43me

newbie

Activity: 7

Merit: 0

Quote from: fluffypony on May 15, 2014, 12:00:10 PM

Just to clarify: I don't check the forum every day, and sometimes I miss watched posts if I delete the email notification. I'm not magically going to know if you post here, and there is a support infrastructure that exists so you can get your problem resolved without posting randomly in some thread and hoping I see it. Nonetheless, I see your original payment amount was refunded, and then the additional later payment was refunded after you emailed support. You probably could have skipped the whole headache and just emailed to check:)

Hi fluffypony,

I understand that you do not check the forums daily, but please understand from my perspective that (in regards to my previous posts), I only posted on reddit and this forum after the support infrastructure (via email) became unresponsive. With my most recent post regarding the EMS refund, I attempted contact via all 3 methods (reddit, email, and here) as opposed to one at a time and then waiting for a response, due to the time sensitivity of the matter (w/the 45 day deadline approaching). In any case, thank you for your efforts in resolving this matter! I hope that things continue to improve once all the wrinkles in shipping/logistics get ironed out.

For everyone else, I would like to state/confirm that I did receive a full refund for all amounts that I paid to OpenRigs.

fluffypony

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Activity: 1274

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Quote from: x8008 on May 15, 2014, 02:39:50 PM

so is this company a scam? seems like it

You're not a very bright boy, are you.

x8008

full member

Activity: 154

Merit: 100

so is this company a scam? seems like it

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: btcminer84 on May 15, 2014, 12:49:19 PM

Quote from: botcoinExpress on February 24, 2014, 06:50:28 AM

Quote from: ponchoman on February 24, 2014, 06:48:57 AM

So its a scam is what you are saying ?

read all the posts in the locked thread he is hiding and all the complaintd, he started a self-moderated thread so anything negative said could be removed

It is like Technobit.eu does. Technobit.eu is a scammer- Am waiting for my refund since 10th Dec 2013. My refund needs up to 10 days... Now it is the 15th May 2014 and am still waiting and waiting and waiting.

Not sure who Technobit is or how it's relevant to us at all. The post you reference is by "botcoinExpress", a known troll who not only scammed a user out of 1.6 BTC but has also received a negative trust rating because he "Makes unsustantiated claims against OpenRigs.com". To wit: the thread he was referring to was indeed locked and replaced with a self-moderated thread for the purpose of removing kr4x/botcoinExpress/skyisthelimit (all operated by known-scammer Dzelil Salihovic). No negative feedback was removed in that thread purely for being negative, that is not the way I operate. You should perhaps do a little more research and keep quiet whilst being thought a fool, than prematurely open your mouth and demonstrate this as an irrevocable fact.

btcminer84

full member

Activity: 210

Merit: 100

Quote from: botcoinExpress on February 24, 2014, 06:50:28 AM

Quote from: ponchoman on February 24, 2014, 06:48:57 AM

So its a scam is what you are saying ?

read all the posts in the locked thread he is hiding and all the complaintd, he started a self-moderated thread so anything negative said could be removed

It is like Technobit.eu does. Technobit.eu is a scammer- Am waiting for my refund since 10th Dec 2013. My refund needs up to 10 days... Now it is the 15th May 2014 and am still waiting and waiting and waiting.

fluffypony

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GetMonero.org / MyMonero.com

Quote from: gc43me on May 13, 2014, 07:19:35 PM

Hi fluffypony,

We are coming up on paypal's 45 day limit on disputes. If I do not see the refund by tomorrow I will initiate the dispute process.
Please issue my refund. Thanks.

Again - I don't get notifications when my name is mentioned:) Next time...simply email the support email address, use the contact form on the website, or reply to a ticket (it'll reopen it if closed).

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: dynamike23 on May 14, 2014, 12:20:35 PM

Hello All,

I've initiated a refund since my package seems to have been lost. Here are some details:

Order ID: #685
Date Added: 29/11/2013
17/01/2014 Shipped to customer CN028931355ZA, CN028931369ZA

As my package hadn't arrived in over 13 weeks I initiated a refund request. Thandiwe responded to my refund request on May 2, 2014:

Reply-To: OpenRigs <[email protected]>

Hello Michael,

I'm sorry to hear that you still haven't received your parcel. I will put in a claim with our shipping insurance and let you know of the process.

Warm Regards,

Thandiwe
The OpenRigs Team

---

I will let you guys know of any updates. I hope to receive the refund soon.

I replied to you on Reddit, but last note in the log is that Robert is waiting for you to confirm your PayPal email address as this refund is past PP's 60 day refund limit.

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: gc43me on May 14, 2014, 06:15:10 PM

Hi fluffypony,

I just received my refund of $106.76 USD for the Vitalia Frame and Surface Mail costs. Thank you very much!

For the remaining $77.92 that I paid on 03 Apr 2014 to upgrade to EMS, should I proceed with the paypal dispute or will you be issuing an additional refund?

Please let me know, thanks!

Just to clarify: I don't check the forum every day, and sometimes I miss watched posts if I delete the email notification. I'm not magically going to know if you post here, and there is a support infrastructure that exists so you can get your problem resolved without posting randomly in some thread and hoping I see it. Nonetheless, I see your original payment amount was refunded, and then the additional later payment was refunded after you emailed support. You probably could have skipped the whole headache and just emailed to check:)

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: ?? on ??

Quote from: dynamike23 on May 14, 2014, 12:20:35 PM

Hello All,

I've initiated a refund since my package seems to have been lost. Here are some details:

Order ID: #685
Date Added: 29/11/2013
17/01/2014 Shipped to customer CN028931355ZA, CN028931369ZA

As my package hadn't arrived in over 13 weeks I initiated a refund request. Thandiwe responded to my refund request on May 2, 2014:

Reply-To: OpenRigs <[email protected]>

Hello Michael,

I'm sorry to hear that you still haven't received your parcel. I will put in a claim with our shipping insurance and let you know of the process.

Warm Regards,

Thandiwe
The OpenRigs Team

---

I will let you guys know of any updates. I hope to receive the refund soon.

Aite so let me get this straight. They send you an email May 2 saying they're hookin you up. Now it's May 15 and who knows if your email mta or there email mta got fucked up but maybe they been trying to sort shit out. Instead of spending the 2 seconds you need to send them an email you bring your lazy ignorant ass in here to complain. This section should be called the "I'm too lazy to sort shit out accusations" subforum.

He emailed us too, also around the same time as posting here.

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: ?? on ??

Quote from: gc43me on May 14, 2014, 06:15:10 PM

Hi fluffypony,

I just received my refund of $106.76 USD for the Vitalia Frame and Surface Mail costs. Thank you very much!

For the remaining $77.92 that I paid on 03 Apr 2014 to upgrade to EMS, should I proceed with the paypal dispute or will you be issuing an additional refund?

Please let me know, thanks!

jesus h christ you're a stupid fuckface. We're not your personal army and this isn't your fucking litter box. If you got a refund but the amount is wrong send them a fucking email. I'm damn tired of lazy cuntfaces like you wasting my time. I spend five minutes checking and I can see this isn't a scam. My time is valuable and should be spent trolling actual scams not telling lazy niggas what to do.

He sent an email, I'm not going to dig too deeply into when he sent it and when he posted here or whatever, but he did email about it around the same time.

fluffypony

donator

Activity: 1274

Merit: 1060

GetMonero.org / MyMonero.com

Quote from: SgtMoth on May 15, 2014, 11:48:28 AM

Received mine 3 days less 6 months from order, I removed alot of my posts too.

Thanks:)

SgtMoth

hero member

Activity: 910

Merit: 1004

buy silver!

Received mine 3 days less 6 months from order, I removed alot of my posts too.

gc43me

newbie

Activity: 7

Merit: 0

Hi fluffypony,

I just received my refund of $106.76 USD for the Vitalia Frame and Surface Mail costs. Thank you very much!

For the remaining $77.92 that I paid on 03 Apr 2014 to upgrade to EMS, should I proceed with the paypal dispute or will you be issuing an additional refund?

Please let me know, thanks!

dynamike23

newbie

Activity: 18

Merit: 0

Hello All,

I've initiated a refund since my package seems to have been lost. Here are some details:

Order ID: #685
Date Added: 29/11/2013
17/01/2014 Shipped to customer CN028931355ZA, CN028931369ZA

As my package hadn't arrived in over 13 weeks I initiated a refund request. Thandiwe responded to my refund request on May 2, 2014:

Reply-To: OpenRigs <[email protected]>

Hello Michael,

I'm sorry to hear that you still haven't received your parcel. I will put in a claim with our shipping insurance and let you know of the process.

Warm Regards,

Thandiwe
The OpenRigs Team

---

I will let you guys know of any updates. I hope to receive the refund soon.

gc43me

newbie

Activity: 7

Merit: 0

Hi fluffypony,

We are coming up on paypal's 45 day limit on disputes. If I do not see the refund by tomorrow I will initiate the dispute process.
Please issue my refund. Thanks.

gc43me

newbie

Activity: 7

Merit: 0

Quote from: fluffypony on May 06, 2014, 04:46:18 PM

Nearly 11pm here, and tomorrow is nationwide voting (so another public holiday, bit of a comedy of errors from that perspective) - I see the reply on the support system, and I'll phone Robert tomorrow for an update and then either let you know the status or put in for a refund:)

Hi fluffypony,

I sent my paypal email to Riccardo last week, but I haven't heard back yet. When should I expect the refund?

x8008

full member

Activity: 154

Merit: 100

Quote from: ?? on ??

...btw according to my calculations...7 more days and its six months since i ordered....still waiting for my refund too, maybe call Josh, he'll know what to do!

haha love your sarcasm bro!

Topic: ***SCAM****** Openrigs.com (Read 3506 times)

Topic: *SCAM**** Openrigs.com (Read 3506 times)