Topic: Scam Report WhaleMixer.com - Mixer That Dispense Freshly Mined Coins (Read 302 times)

For over 6 weeks?

And you thought someone who would have sent BTC to your site for mixing would have to wait for over a painful 6 weeks to receive them just because the owner(s) of the mixing service decided to go offline anytime they feel like?

Go try lying else where.

We been away due to covid infection,

Actually there was no issue from our side balance, we have balanced our accounting sheets
please PM and explain the nature of your concern

That's not possible. WhaleMixer made sure their users have no evidence.

whalemixer1 haven't been active for more than 4 days (before you posted this). I hope they will resolve your issue as they did with op when they log in.
In the meantime, I suggest you create your own scam accusation thread and provide enough evidences to support your claims.

This honestly doesn't make any sense. The letter of guarantee is nothing else but a signed message. It can be a .txt file. In any case, you have to provide it and let the customer decide whether he wants to download it or not.

That's because there's need to mix Monero when used correctly.
See:

This is my mistake, I checked the mixer list page and didn't read the topics
The fact is that I checked how they work with Monero, this is the only mixer that can do it.
More than two days have passed, I hope that the administrator of this service will come, but I doubt it

Why did you trust them in the first place, yet there are more established and trusted mixers that have been around for years?

If you read reviews and complaints about them in the forum. You will realize that they are not what they say they are, and mixer is a disaster waiting to happen. I hope they eventually send you your Bitcoins.

Please be careful not use this mixer my money not come, support is not responding

20 hours have passed but no coins have been received
I hope that they will solve this situation, but for now I advise you to refrain from using

We are sorry for the delay in refund, but glad all went well.

for your question, even if you refresh the page , you will get a new address with new whale code and receiving address,
but all the address will work for 24 hours then after it will auto delete , so no issue on that. The system will treat it as a new transaction and will process which ever address that receive the funds accordingly.

The reason we don't issue guarantee letter to download is because we do not want any trace because that piece of evidence can be used against you even if you delete it. its recoverable if you do a hardisk deep scan . another reason is , i am a user of mixer as well in the past, i really avoid downloading anything to my computer, what if its a virus set up by the FBI ? i am so paranoid if i have to download a guarantee letter , i dont mind viewing it online but not downloading it .

We had this in mind when executing whalemixer.

Yes I did, but from the same wallet.

I'm curious: did you give them a new address for the refund? You sent me the address you paid to by PM, and the funds weren't returned to your original addresses.
That's not what they said they would do:

I can confirm that I received the full refund just around 10 minutes ago. Thank you.

But one or two things I have to say.
The Letter of Guarantee on other mixers I was always able to download before the mixing and also on another mixer right after the mixing (and also before).
I never saw before that one could delete logs manually. I think it is enough to just clear that logs will be deleted automated if the mixing progress was successfull.

One more very important "Bug":
If you type in the wallet adress on the mixing page with percentage and click on start mixing an new window/tab will open where you will see where to send the coins to (and where it will be send after the mixing and so on) and also WhalePass and WhaleCode.
So far so good.
But if you click on refresh on that page, the adress where to send the coins to and also whale pass and whale code will change.
This shouldn't happen ever! Because if you don't realize that you will send the coins to an adress which doesn't stand in combination with the filled form right before clicking on "start mixing", the coins will get lost if you refresh and send, because the automated system won't know what to to with the received coins.
Correct me if I'm wrong with that.
Or if the page lags, has temporary server problems (on your side) or the internet connection (on one or the other side) is lost and you have no choice except to refresh the page to show up again then the data (mixer receiver adress, WhalePass, WhaleCode) will also change.
I see this as a big problem.

And also an option to download the letter of guarantee right after clicking on "Start Mixing" would save you alot of trouble.

Again just to clearify things:
I NEVER deleted any logs

We have solved this issue , We have made a mistake in refunding back the wrong person as 2 person reported did not receive the funds
it was actually one person who didn't receive their funds possibly due to they manually deleted the logs.
how ever we took the error as our mistake and we have refunded the right party and hope the other party refunds us.
Its a very sad day for us as the funds were not small.

we took damages but thats how life is sometimes .

we really hope the party we accidentally refunded would credit us back

the reason this also happen is we couldnt trace back the addresses because we permanently delete logs , we only can see what was received through our wallet but we cant track back any more info more than that. so we refunded the wrong person .

now we have solved the issue and hope the person that files that scam accusation can confirm that this issue has been solved.

I visited their thread and looks like they admitted that the error might be on their side. they said that they might have wrongly refunded the wrong person. I hope you get your money back. and will be waiting for updates.

just curious, what mixers were you using before? I haven't used mixers before but the ones I've heard give their users a Letter of Guarantee.

Update July 16, 2021, 08:49 AM
I received a refund from "whalemixer1"

What happened (before July 16, before the refund):
In short:
I used the website whalemixer.com, filled in 3 Output adresses and the percentage for each adress for output, then I clicked on Start Mixing.
Then it showed me the following (strongly censored):

Then I sent the coins to the given adress.
There was no letter of guarantee that is standard for mixers from what my experience is. Thats why I just copy&pasted the given information (above) to a textfile on my computer.
After that I closed the page and shutted down my computer, because as I know and as it was said in the text above mixing works fully automated.
After nearly 12 hours as I checked my outputadresses and I saw that I didnt received my coins.
Then I wanted to check the mixing status, typed in whale code and whale pass and it said that nothing was found.
I went to the topic and saw that another user had the same problem:
https://bitcointalksearch.org/topic/m.57432375
But this user clearified that it was a bug and he received his coins (somehow he didn't say what kind of bug that was).

I sent an email through the contact form that is given on the website with no response.
I even wasn't able to sent PMs to the user "whalemixer1".

In the topic "whalemixer1" posted that I manually deleted the logs.
But that was the first time I read that this is even possible.
I didn't deleted anything.

Then "whalemixer1" said that I should write him an email with the exact amount I sent and also the transaction ID and after match he will refund to the adress where the coins came from.
I wrote him the email with the information that he wanted.
Then he responded in the thread and confirmed that the amount was claimed and that the amount matches.
He said he will refund and then that he did refunded.

But I didn't received any refund and I asked again through email to send me the transaction ID where I can see to which adress he refunded.
He said that he wasn't able to respond to my email because my email adress doesn't support pgp.
I created a protonmail adress and wrote him at first here a PM ("newbie cannot write/receive from newbie" disabled from both sides and after that I was able to write him a PM).
On the website I wrote an email again with my freshly created proton email adress. No response until now.

I wrote LoyceV an PM to confirm and check my problem. He answered this:
https://bitcointalksearch.org/topic/m.57461525

The thing is that the amount and received coins were confirmed from "whalemixer1" so that he made the refund that I never received.

I just want my coins back and keep away from this mixer in future.
Also I want the transaction ID where the mentioned refund was made to.

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Scammers Profile Link: https://bitcointalksearch.org/user/whalemixer1-3104681

Reference Link: https://bitcointalksearch.org/topic/ann-whalemixercom-mixer-that-dispense-freshly-mined-coins-5314083
Amount Scammed: 0.070btc (Update 16, 2021, 08:49 AM
I received a refund from "whalemixer1")
Payment Method: BTC
Proof of Payment: I will sent everything uncensored to a moderator who looks at this report
PM/Chat Logs: See thread from post: https://bitcointalksearch.org/topic/m.57432375
Additional Notes: I will sent everything uncensored to a moderator who looks at this report