What happened::
On the 6th of february 2020 i bought some btc (not much, about 21 euro worth) using a Qiwy atm.The btc buy'n service is offered by Spectrocoin.I got the message that my deposit is succesfull.When i tried yo withdraw i got an error that i cant withdraw because i'm not verified.I applied to kyc and caried on with other things but something bothered me about this whole thing so i googled a little about Spectrocoin's verification.
Imagine my jaw dropped when i saw all those negative reviews on Trustpilot, Bittrust, Cryptoradar and many others all having the same problem, stuck funds, verification failing everytime, users not entitled to withdraw in any way.Btw...it seems that they are flagged on Bitcointalk too, wrongfully no?
I was thinking that maybe the ammount would be small to attract problems but oh boy...was i wrong.These guys want all, no qestions asked.
I got reject after reject for my kyc for the most puerile reasons, id address does not match (i entered the exact same address as it's mentioned in my id, punctuation and everything), there is not enough light in the pictures.I want to mention that today i was verified in under an hour by another exchange with the same pictures and documents, and in total i think i'm verified on more than 5 exchanges with the same pictures taken from my phone taken in the same lightning conditions and the same id.
The only one having trouble proccesing my kyc is Spectrocoin and yeah that raises some question marks.
The fun part is that yesterday i contacted the support regarding the verification issue and that i'm still waiting for a response on the latest submited kyc that was still under review.
I was promissed priority in handling my request of a quick fix regarding this problems i was having with they'r services.I want to say they were fast alright...it took less then 30 min to reject my kyc again for the same reasons.Needless to say enough it's enough.
Spectrocoin's business model, freeze users funds invoking kyc and aml, users will likely never get verified using they'r services, they keep the money, smart no?
I cant say that i dont afford to cover my losses and move on, but i just cant have the hearth to let them get away with things like this in 2020!
Scammers Profile Link:
https://bitcointalksearch.org/user/vytautask-317543Reference Link:
https://bitcointalksearch.org/topic/ann-spectrocoincom-cryptocurrency-exchange-blockchain-wallet-prepaid-card-577176Amount Scammed: 0.00221312 btc/21 eur
Payment Method: Bitcoins
Proof of Payment:
Attached Screenshot (The wallet address it's empty so i cant provide tx but the ammount appears in the wallet??!)
Additional Notes: I advise you to not deal with Spectrocoin in any way if you dont want your funds frozen without the possibility of withdrawn regardless of the documents provided!
Also beware, the reviews on Trustpilot of the users who got scammed using the same technique are being reported one by one by Spectrocoin and the reviews cant be seen by the audience.In the meantime Spectrocoin's ok having all the users funds on they'r disposal and the scam business goes on.So a word of advice for whoever got the same problems with them, leave ur' review on Bitcointalk, Bittrust and Cryptoradar, Twitter and so on, so that the information reaches the right audience.
Thanks & stay safe
https://drive.google.com/file/d/14OOomRwIYxQ5y5FYRc6MPraKNTA9AXMh/view?usp=drivesdkUpdate: After posting my problem here and there, my verification got accepted with the same documents that were rejected in the first place and i was able to withdraw, imagine that.My advice, if you encounter a problem similar to mine, dont keep it to yourself and let others know about it.Information is the best weapon we have.Stay safe everyone and best of luck.