Hey there,
Thanks for allowing us to explain in further detail what happened here.
As you were already told via support, your account was permanently banned from Rollbit for very obvious market manipulation. We consider this abuse of our trading feature.
Conveniently, you left out your total PnL on Rollbit. Allow me to elaborate on this for the forum:
Lifetime Deposits: $99.55
Lifetime Withdrawals: $67,009.05
Why did you wait so long for the whole thing to escalate before you took concrete steps? In a way, you encouraged the whole thing because you did not react immediately at the beginning. Moreover, you are not a casino from yesterday, so it is expected that you have enough experience to foresee such possibilities.
Did I understand correctly that user komancho already withdrew $67k from your platform, earned through trading?
hey rollbit staff, you still leave a unnecessary message.
do not be a scam site staff
Stop calling Rollbit staff, anyone whose opinion you don't like. You also have to stop spamming the forum with your case, I see you in every thread about Rollbit. You are only making it more difficult to solve some other cases
About KYC which they asked you and you successfully passed it, my guess is that it's not because they wanted to pay you, but just to enter all your information in their blacklist so that you don't happen to them again.
So the site you're representing will not allow such excellence and trading skills like OP converted $100 to 67k?
Saying market manipulation isn't a valid reason either, so it's the job from the support team to give a valid reason to hold someone's funds or else it will ruin your reputation on the forum and to the business as well.
I hope there will be a clear cut statment about how he violated the statement or the site has to refund whatever balance left in OP's wallet.
As far as I know, Rollbit is a gambling platform, not a trading one. Currency exchange with them is solely for the purpose that their users can convert the currency for any reason, without the need for a third party.
If OP has such good trading skills, I suggest he go to one of the trading platforms, where it will be even easier for him to trade with the help of the many tools they offer.