scammers using Exodus wallet fake email - page 2.

albon

legendary

Activity: 1890

Merit: 1537

Quote from: arabspaceship123 on July 22, 2023, 08:33:45 PM

If you receive the same email don't click or you'll be diverted to a scam site. You'll be threatened with funds being seized if you don't deliver your Exodus Wallet private key. They're scaring people with lies so if you've received it delete it. Don't worry nothing will happen as long as you don't click.

In this phishing message, they claim that they have updated the terms of service and they need a mandatory requirement and know your customer (KYC). Exodus Wallet does not require KYC from customers, but third parties of exchanges and some functions require KYC, and this is definitive proof that the message sent is 100% fake. And the other thing at the end of this message is that they say that they can block the account of users who avoided doing what they sent them and seize all their funds. Exodus cannot, and nobody can't do this because Exodus Wallet does not store personal information, and any user has full control over his wallet and its security. "Your keys, your crypto"

Quote from: exodus.com link=topic=https://www.exodus.com/support/article/37-how-do-i-get-started-with-exodus

As a non-custodial wallet, Exodus gives you the power to control your digital wealth. This is why we do not store any of your personal information, or your wallet files, on our servers. This way nobody will ever be able to freeze, seize, or access your funds.

The solution is to ignore these messages and move them on to the junk.

JeromeTash

legendary

Activity: 2338

Merit: 1261

Heisenberg

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

Emails can be collected from anywhere, especially scam exchanges and airdrop sites and then used to send out this phishing links
They have issued several warnings about this happenings, I guess some newbies still fall for the scams

Quote from: https://www.exodus.com/support/article/638-i-received-an-email-from-exodus-asking-me-to-provide-my-12-word-phrase-password#:~:text=If%20you%20have%20received%20an,trying%20to%20steal%20your%20cryptocurrency.

If you have received an email from [email protected], [email protected], or any other @exodus.io email, asking you to provide your secret 12-word secret recovery phrase or password, you can be 100% certain that this is a phishing attempt and someone is trying to steal your cryptocurrency. Exodus does not send unsolicited emails requesting to verify accounts. Exodus is a self-custodial wallet that does not have accounts. Exodus has no control over your funds or your access to them. You are in full control.

Quote from: https://www.exodus.com/support/article/638-i-received-an-email-from-exodus-asking-me-to-provide-my-12-word-phrase-password#:~:text=If%20you%20have%20received%20an,trying%20to%20steal%20your%20cryptocurrency.

What should I do if I receive a phishing email?
If you receive a phishing email in your inbox, here are a few actions you can take:

1. Do not open it. In some cases, the act of opening the phishing email may cause you to compromise your security.
2. Do not send any funds. Transactions confirmed on the blockchain are irreversible, so if you send funds to a scammer, you wouldn’t be able to retrieve your funds.
3. Delete it immediately to prevent yourself from accidentally opening the message in the future.
4. Do not download any attachments accompanying the message. Attachments may contain malware such as viruses, worms or spyware.
5. Never click links that appear in the message. Links embedded within phishing messages direct you to fraudulent websites.
6. Do not reply to the sender. Ignore any requests the sender may solicit, and do not call phone numbers provided in the message.
7. Report it. Let us know if you have been sent a phishing email by writing to us at [email protected].
8. Send us the .eml or .txt file. This might help us put a stop to the scammers. Here is an article that can help: How do I export an email as an EML file?

virasog

legendary

Activity: 3136

Merit: 1172

Leading Crypto Sports Betting & Casino Platform

Quote from: arabspaceship123 on July 22, 2023, 08:33:45 PM

If you receive the same email don't click or you'll be diverted to a scam site. You'll be threatened with funds being seized if you don't deliver your Exodus Wallet private key. They're scaring people with lies so if you've received it delete it. Don't worry nothing will happen as long as you don't click.

It would be nice if you can tell us from which address this email came from.

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

The email and the case OP presented have nothing to do with the Exodus wallet and it doesn't make the Exodus wallet untrustworthy.
A similar type of scam used to happen in Binance P2P where the scammer send the paying details through an email that isn't from the Binance and ask them to release the funds before the transaction actually happen. (this does not make Binance untrustworthy too).

Potato Chips

hero member

Activity: 2786

Merit: 902

yesssir! 🫡

Two months ago, one of their staff did affirm they were receiving more phishing reports so there's a good chance more people are receiving/received phishing emails. But I guess you could also say more people were merely reporting. Food for thought lol.

In any case, if you have time, you could try to report the email to Exodus because they're encouraging people to do so. Perhaps they're trying to take down scam domains or something.

See:

Quote from: https://www.reddit.com/r/ExodusWallet/comments/13ipaww/influx_of_phishing_emails/

Hey there! We have seen an uptick in reports of phishing emails recently. If you could forward these emails to [email protected], we can take action against them. Thanks!

EL MOHA

sr. member

Activity: 504

Merit: 279

Although trustwallet seems to be self custodian too, I think you don’t need to actually rely on them because they aren’t open source. And with multiple reports that it was/has been acquired by Binance which is a centralized platform then it is a thing of concern. Also there was trustwallet had issues early this year where they lost people’s funds although there were refunded, but still I wouldn’t trust them. The best thing is to follow PX-Z advice

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

PX-Z

hero member

Activity: 1554

Merit: 880

pxzone.online

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

It is used as an email backup for recovery purposes. Using a non-custodial open source wallet is the most recommended one. No email required, no need to rely on the company/developers knowledge for recovery/installation, just your secured device for it to install and use.

coin-investor

hero member

Activity: 2996

Merit: 598

Leading Crypto Sports Betting & Casino Platform

You did not mention the email address but I'm sure it will not come from the official email of Exodus I always check the source of the email if the extension comes from the domain, like [email protected], and besides legit wallets will not send a link to open your wallet, they will ask you to open your wallet on your own, I never receive emails coming from Exodus and I don't use their exchange or send them a support ticket.
This is an old trick and something that will not go away because scammers are still getting victims to this kind of scheme.

arabspaceship123

full member

Activity: 896

Merit: 193

web developer for hire

Exodus wallet isn't safe if the source code can't be analysed you can't recommend it to friends but the email isn't from them. The email's sent by scammers attempting to scare people to surrender their key. They don't know who's using Exodus Wallet they're spamming with emails.

Quote from: _act_ on July 23, 2023, 01:00:04 AM

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

If you just use Exodus for receiving and sending coins, you do not need email. If you want to buy coins, you wilh need to get verified by the third party site that you want to use. Maybe that is how the email is known and they are careless about it.

That said, exodus is a close source wallet but people supposed to be using open source wallet.

_act_

legendary

Activity: 1064

Merit: 1298

Lightning network is good with small amount of BTC

Quote from: CryptoHFs on July 22, 2023, 08:50:54 PM

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

If you just use Exodus for receiving and sending coins, you do not need email. If you want to buy coins, you wilh need to get verified by the third party site that you want to use. Maybe that is how the email is known and they are careless about it.

That said, exodus is a close source wallet but people supposed to be using open source wallet.

CryptoHFs

member

Activity: 182

Merit: 35

STRAIGHT FORWARD

I don't even understand why would a "wallet" collect users emails or names. Luckily I never used this exudes wallet. I relay the most on trustwallet.

arabspaceship123

full member

Activity: 896

Merit: 193

web developer for hire

If you receive the same email don't click or you'll be diverted to a scam site. You'll be threatened with funds being seized if you don't deliver your Exodus Wallet private key. They're scaring people with lies so if you've received it delete it. Don't worry nothing will happen as long as you don't click.

Topic: scammers using Exodus wallet fake email - page 2. (Read 358 times)