Them putting up these heavy fees/charges is not a surprise. They are trying to recoup their losses somehow and this to them is one way in doing it but at the cost of the customer. They will lose a lot of business this way in the long run.
They've always had heavy fees. It's the price of anonymity - some people simply don't want to give their name and email to an alt exchange for some reason.
Well yes and thing is there is n real competitor which can handle the volume shapsshift does. So in a way they can higher the fees without being afraid they lose their customers.
