I recently pushed two transactions to the bitcoin network:
https://insight.bitpay.com/tx/f71c7b6fe5c553593f93bbe49eeacefd158f6da2fdce6c15bf89a8fa4001f021
https://insight.bitpay.com/tx/21b43757d807b0ab7311606837e4d165178c0c48324d0a1f91f6ca5c44c96ce8
there are three outputs for each transaction, the first to a peercoin address, the second to a dogecoin address, and the third is my change address. In both cases, the dogecoin deposit was made, but the peercoin deposit was not made. Could this be a bug in shapeshift's code? maybe shapeshift can only recognize one deposit per transaction?
The dogecoin address is here:
https://dogechain.info/address/D8ZXs3JDdLuyRjG3wDtRQE2PMT4YQWELfZ
and the peercoin address is here: http://ppc.blockr.io/address/info/PVoei4A3TozCSK8W9VvS55fABdTZ1BCwfj
Hello Coinsentry - ShapeShift only recognizes one deposit per transaction, because multiple outputs would shares the same TXID and the system isn't designed to handle that.
Can you please email a refund address for the missing coins to mail at shapeshift.io? We'll make sure you get your coins back.