Topic: Sherbet.com 1206$ SCAM (stolen deposit) (Read 585 times)

As before, I am reposting the images from the OP in order for us all to see any case he puts forward in the form of screenshots of communication between himself and sherbet.com.


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oh really? thats all the communication i had via email actually https://imgur.com/a/h058K2R tldr i got ghosted there.

and what thousands is there being told about when i had 600$ profit out of the bets and i havent even received my deposit back?

I think that he is a Scammer who has an account on the forum and uses an alternative account to continue his play.
Why do I think he is a scammer?
Because he was satisfied with withdrawing after the site representative published his position, in which he accused him of trying to abuse the platform system. I don't think he would have done that if he had something to really defend his position.
Why do I think he has another account on the forum?
Because as soon as he wanted to file a complaint, he came to the forum. And as long as he does not return to answer, he is certainly following this discussion from another account. I think there are many others who share the same belief.

It is precisely the reason why so many scam accusations from newbies are looked at (wrongly in my opinion) with a hint of suspicion but if they make their case and present evidence along with logical debate they will be supported by forum members.

In this case, several members who have followed this thread (including you and I) have noticed the OP did not respond when playsherbet accused him of fraudulent conduct. The possibility was made earlier that the OP could have another account in the forum which he did not want compromised or known about but regardless of that he should have countered the allegation against him and if he failed to do so he should lock the thread.

That is the main reason to posting from a newbie account while the op has a good rank account on the forum (I think). Op is trying to do something wrong according to the representative of the forum. And it is clear while we see that op is not following the answer of the site representative.

I recall a time in the 1xbit scam accusation threads when newbie upon newbie was simply creating accounts to file accusations against them. I am very much against some of the tactics employed by 1xbit to seize customer funds but I refused to take many of the newbie accusations at face value. I asked them to post screenshots and blockchain transaction ids to at least back up their claim but many never did.

I am not sure why the OP here would create a scam accusation if he did not want to the alleged scammers to respond. The sherbet.com forum representative replied alleging fraud took place but after reading that response the OP did not post a direct reply to playsherbet therefore the question arises why the OP would bother creating an account in the forum for the sake of this thread if cannot be bothered to defend himself against accusations he behaved fraudulently.

The reason I have not given a view either way on the scam allegation is because I have read what the OP and sherbet.com have said but the OP should respond to the allegation he cheated and should either accept he did or he should counter that view and defend his position and stick to his claim of being cheated out of $1206. After reading the conversation between the two it will be easier to come to a conclusion.

I have to agree with this especially if the odds provider can't prove the customer has been doing it intentionally (which doesn't seem to be the case here, btw).
It's more of the odds provider's fault than the gambler's fault. Any gambler will try to take advantage of offered wrong bets.

Imo, the best course of action in this case is either to limit the gambler's account or let him withdraw his winnings and tell him that he is no longer welcome to play on their casino. As I said, it's just my opinion.

I do want to point out that I'm not saying because it's a newbie account that we shouldn't look at the evidence being laid out before us, but it's crazy that so many accusations are from newbies. Some of them surely are using the alt to protect their main account, I get that I suppose, but there's no reason to IMO.

Kinda makes ya think the guy was just a scammer trying to pressure the casino into a payment huh?

I also often thought about this and put it down to the fact that a victim (or alleged victim) was searching online for a way to try to get their funds back or at least to try to warn others about the website they claim scammed them. It would not be surprising if they found the scam allegations board in the forum but the sheer number of newbies claiming to be scammed is somewhat staggering.

Good point. I searched the site and its channels on Telegram, Twitter and Discord, and there is no mention of Bitcointalk. Most likely he is a member of the forum and does not want to directly implicate himself since there are suspicions of abuse.
There are many who use alts for good reasons since the forum rules are not against it. While some use it because they do not want to link their accounts to suspicious activities.
After the reply from Sherbet it doesn't make sense that he ignores it.

I am surprised to see this type of accusation too that almost all the accusations for the casino (gambling sites) come from a newbie. I am very eager to know how they came to know about the forum after being scammed and why they have not checked before being scammed. Also, if they have an old account (alt account) on the forum then why they are using this type of old account?

Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.
These are the reasons for which an account can be closed. If there is an argument for closing - low league value bets, the regulator must fine them and, in the second case, revoke the license-
so are court decisions.

I am not claiming the OP is correct in their conduct or claim and at the same time I am not claiming sherbet.com are correct in their conduct or counterclaim.

I would like to read what the OP has to say in response to the post made by playsherbet where they claimed the OP conducted in fraudulent activity. After reading that elusive post I will be able to comment further but others are welcome to come to their own views and conclusions as and when they are ready.

What I stated in my previous post and reiterate here is this: If the OP is avoiding responding directly to posts by sherbet.com he should lock the thread and move on, unless he can present evidence to challenge the version of events given by playsherbet

You and another member seem to have taken over spokesperson roles for the OP. The OP meanwhile continues to avoid replying directly to the sherbet.com forum representative.

If anything, Sherbet's response confirms they are a scam bookie. They simply said the player placed value bets on low-tier events, what makes you think that's valid grounds to confiscate winnings? Would love to hear your reasoning

I see a lot of complaints here in the Scam Accusations section about casinos, the main reason is that most players register with the casino, make a deposit and start playing before reading the conditions.

The terms are often in the interest of the casino and give them broad rights to ban the player or freeze their account for any reason (even if there is a mere suspicion that the player is cheating), but in the first place the player has already agreed to these terms so they have no right to object.

Cases like this are hard to judge because each side thinks they are right, anyway OP now has a chance to prove his point against Sherbet's words.

The OP made a scam allegation against sherbet.com. He has not responded directly to the post made by the sherbet.com representative where they justified grounds for taking action against him and according to them the OP did not use the opportunity to dispute the decision via their website live chat to present evidence to prove them wrong.

If the OP is avoiding responding directly to posts by sherbet.com he should lock the thread and move on, unless he can present evidence to challenge the version of events given by playsherbet

But today, they just did provide some information that helps us somehow understand what OP might have done. This is the kind of information we would love to see. They could hide most of the details about how they netted the alleged fraudster, but at least we need to understand both versions of the story for the different sides so that it's easier to tell who isn't fair.

The information they shared today at least gives more sense to the story.

To loosely quote someone explained value betting once to me, "yes, value bets are not illegal as in you'll be jailed for it, but it's heavily frowned upon by sportbetting platforms". I think it's one of the common knowledge amongst sportbettors.

I've asked this on one of these threads and according to a representative of one casino, they couldn't give us any details because this could undermine their operation and make it easier for scammers. Imagine that! They won't even say how many accounts a person accused of multi accounting had because it's sensitive information.


I feel like at least some of them deposit money to a crypto casino, get their account blocked/suspended and they google "xxx scam" like in this case it would be "sherbet scam" and one of the links to come up is bitcointalk scam accusation board, so they make an account and write a complaint. It's pretty understandable for people writing these posts to be newbies on bitcointalk.
Of course a lot of them will be scammers themselves, but we're here to help them get some recognition and at the very least an explanation of what was it that got them banned.



So, let's be transparent here, OP. The casino claims you've been withdrawing hundreds of USD before that one bet that was denied, yet you've posted that you've deposited $600 and were denied $1200.
What's the truth here? Did you post the screenshots this way to make it look like you were at a loss and make us defend you? Why did you lie about not being given any explanation by the casino?

Value bets does not equal fraudulent activity

Both cases were brought forward by the partner of Egolegal Lawyers, Nicolás Simó Álvarez, in partnership with Legálitas. The lawyer alleged before El Confidencial, one of Spain's digital newspapers, that "the betting houses turn what are games of chance into a round business for them, in which either the house always wins or, the few times it loses, they throw the customer out and everything is solved."
Both clients of the sports betting platforms had their accounts reactivated, which had been previously closed, as well as their status as "no limit bettor" restored.

What is response to the post made by the sherbet.com forum representative where they claimed the sportsbook company definitely stated you were involved in fraudulent activity?

https://bitcointalksearch.org/topic/m.61977685

ANJ: Operators may not limit stakes without “legitimate reasons”
Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.

This is what's wrong and is one of the biggest problems in crypto-betting. Find value, place bets and win = Fraud.

That's right, these are dirty criminals. I also play volleyball bets very successfully and many of the sites immediately limit, that is, the provider.
Of course, the provider has no such rights, he is doing illegal activity. But these sites consist of 2-3 people and they have no choice

Sad. sportsbook abusers actually forget that the front end of a casino is just like the affiliates of a casino. In the front end everyone has different branding. The better you are in marketing the higher your brand visible but in the back end all the casinos are the same. They have common sports and games providers. And the providers keep a lot of logs of every finger print you leave from your browser. It's impossible to cheat them.

The entire industry is based in trust than verifying. In cases if these providers would give blockchain evidences with their claims then it would be nicer and easier for everyone else to make a clear conclusion. But it make sense and understandable that for data protection, they can not do such things even if they want too.

Thank you for the explanation. As with many scam allegations made against casinos, the dynamics can change after the alleged perpetrator writes their side of the story.

If the Sportsbook provider stated the OP cannot be trusted because of fraudulent activity it stands to reason you would take action as per your terms and conditions.

If the OP refused to dispute your conclusions or share evidence via your website online chat it means you did not really have much choice but to take action.

Hi, diggad,

Our sportsbook provider (Betby) contacted us on the 21st of March, alerting us to the fact that your account was conducting fraudulent bets on our sportsbook. After confirming with them via Skype, we were told you have been placing value bets + betting on low-cat events, and your account had been flagged elsewhere too. Please see the screenshot below:



We conducted a review of your account and found you had profited hundreds of dollars from these bets, which is why your account was initially suspended. We have provided you with the ability to dispute this review and share your own evidence via the email provided on Intercom, which you have not done. As per the terms and conditions you agreed to upon registering on Sherbet, we maintain the ability to suspend accounts that are in breach of our terms. We believe you were well aware of the fact you were unfairly taking advantage of our sportsbook, and our provider is 100% confident in their decision to flag your account.

Sherbet is a new casino, and we operate under strict regulations and terms which we uphold to our highest ability. We don't tolerate sportsbook abuse, nor do we tolerate any breaches of our terms. As explained above (and on Intercom), you are more than welcome to send us an email containing evidence from your account, and we can review this with our provider to ensure the correct decision was made.

I would like to address your post by saying yahoo62278 is well respected member of the forum. In my opinion the tone you applied towards him was inappropriate. I think his post did not warrant the response you gave him.

Anyway, yahoo62278 said nothing more and nothing less than what many forum members already believe and beyond that he advised the OP to contact the playsherbet forum representative via PM. He was not exaggerating in any capacity.

Sherbet uses same oddsprovider as some other sportsbooks that many players have had bad experiences lately (bc.game/rollbit/owl.games/etc.) according to what I've been reading on here, twitter and trustpilot. This oddsprovider is very actively flagging accounts that are placing good bets (value bets) and/or accusing players of arb abusing or syndicate betting.

I would really suggest to avoid sportsbooks using this oddsprovider for the time being, decent risk of your winnings being confiscated.

That doesn't mean shit. I've been in this industry for 15+ years but this is not about me or you, it's about this case so I'm gonna leave it at that.
Besides, I know that yahoo62278 used to work for Betnomi before and was in my thread not to long ago talking reckless without facts, just like he's doing here.

What other people do has nothing to do with OP. It isn't fair to OP to have preconceived notions until all facts are in.

I'm going to share my doubts period. The guy has a right to seek help yes. He has a right to not have an account on this forum, but if you don't think it looks fishy that nearly every goddamn accusation comes from a newbie account then you are delusional. I'm not even close to exaggerating. Go take a look at the accusations. I have worked with a lot of casinos and I hear stories about groups that go from casino to casino targeting sportsbooks. Can't say this guy is in a group like that, but I am allowed to be skeptical.   

It's a bit strange. But I am not surprised. No matter what we say but the truth is people, don't do their research or don't check everything when they get involved with casinos or online companies. People come here once they are already in trouble and want to get rid of it. Some of them indeed know that they are guilty. But, still they tell the story from their side in hope of getting some help from the community. As long as casinos freeze or confiscate balance with a valid reason, the chance are slim to get any help. Even the community cannot help if casinos doing something shady. It depends if the casino cares about it's reputation on this forum.

Dude, I am not sure how long you are in this forum. If this is your only account then it's less than 1 year you are here. But yahoo62278 has been here for 2014 almost 9 years. He has a lot of experience in this field. He also worked on a lot of projects and still working. He knows (from his experience + project team )how some people act innocent after the guilty. I have also some experience working on some projects. I also know some people acting like they don't know anything regarding the issue despite knowing everything.

Btw I am not saying OP has a false accusation. I hope the sherbet representative will come and explain everything.

@Yahoo only mentioned what's really happening in the scam accusations section, where thousands of newbies start topics accusing and attacking casinos. After a few days when the truth is revealed that the gambler was either lying or cheating everything back to normal. And sometimes the problem gets resolved after by just contacting the casino support and being patient without the need of starting a whole story and drama. As for this thread we can't see many details shared yet about the matter and we can't judge until the casino answers here. The OP didn't answer to many user's questions about whether there were other conversations with Sherbet’s support whther they did mentioned the reason for permanently locking his account.
Many old Bitcointalk users also have accounts with these casinos and they rarely have issues with them or they open topics against the casino without any proofs. So it’s obvious why only newbies are behind the drama as always.

I think you are exaggerating. It's not that hard to understand why. The player in question may not have had an ambition to have an account here until he encountered problems with the operator so now he's here seeking help from the community. It's that simple.

Stop assuming things until proven otherwise.

hi OP I'm really curious what happened to your account, did you violate any of the rules they made --
[1] https://sherbet.com/policies/terms

from their statement above that your account is frozen because of a report from the sherbet sportsbook provider, which means a third party has reported the suspicious activity.  you have also made a post on their ANN thread, hopefully, there will be an answer in the next 24 hours.

good luck!

Here is another screenshot from the OP which was posted a short while ago:

no i just won one relatevely significant bet (won ~560$) and ordered a withdrawal, they started delaying it saying that my withdrawal is on hold because sports provider is checking my bets for fraudlent activity, i bet a lot of bets on volleyball total under because this engine doesn usually accept big amounts in one click, and after 4 days of waiting they said my account is frozen and didnt even dare to return my deposit at least lol
im ready to pass KYC but looks like they are not really interested in that, and i have no proper communication on email

https://imgur.com/a/oa3qWAT

You have a point, many are newbies but many claim to have found find their way to the forum here after they could not (allegedly) find a solution with their company they made allegations against. I agree with you and others in that the OP should at least contact the Sherbet forum representative at the very least to ask him to post here.

Yes, I appreciated on your opinion that it is unlikely maximum newbies are thrown the problem with casinos, Newbies are often misrepresented, I agree with you that not everyone is the same, but in the end, most cases are proven wrong.

But the good thing is that the representative of Sherbet.com is active on bitcointalk forum, any problem should be reported to him so that if there is any technical problem he can solve it very quickly.

I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.

With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.

This is where I don't like how some of these casinos operate, especially in matters regarding communicating to a customer in matters regarding their account closure. Most of them never always give a proper reason why the account was banned/locked.

What is so hard with the saying "Hey Player X, we have banned your account because we discovered that you were involved in fraudulent activity A, B and C. On this day you did this and that, on the next day you did more manipulation" etc

Someone will obviously complain if they don't know why they were banned.

Is that all they explained? No other communication?
Have you asked them to explain what type of fraudulent activity you have done, types and things. Sometimes it's better to push internally then when there are no other way then come to the community support. This community have great experience with solving sportsbook and their clients issue but there are many occasions where unknown people tried to take advantage of the free service community members provide.

It's important you are to be honest and showing everything that you have to support your case.

Did they mention the reason for all of this at all before banning your account? and have they ever asked for your documents or completed a KYC process at their casino? Your story is missing many details and we cannot judge the casino based on anything yet since they have not responded to your accusations and we do not have the complete story.

I believe that if you did not violate any of their rules they will resolve the issue as soon as possible and not risk their reputation over $600. However that is only if you truly did not break any of their rules which makes things bad for you so you better contact them as they have announced their casino here in Bitcointalk.
Here is the profile of their representative: https://bitcointalksearch.org/user/playsherbet-3536407

You have posted the link to the topic instead of the link to the profile. The link to the profile should be https://bitcointalksearch.org/user/playsherbet-3536407
Have you tried to contact with their bitcointalk profile, if no then you should contact with them on the forum.

I am quoting the image links that were posted by the OP in order for the screenshots to be seen as the OP claims it forms a huge part of the evidence to support the allegation.

I look forward to the sherbet.com forum representative posting here with their views on the allegation made against them.




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Most casinos don't explain what was wrong when they suspend the account. But, in my opinion, If a player is guilty, he still has the right to know what terms he violated. In such cases, casinos avoid responding to their customers (shady ones). But, as Sherbet says, you can appear at [email protected]. I would say contact them to get more details about your case. Is there any possibility that you may create multiple accounts? Since the issue with the provider, I think it's something serious rules violation, such as syndicate plays or something.

playsherbet is working actively in this forum. So I will suggest you to notify them about this scam accusation by sharing the link in their announcement thread. Hopefully, they will come back to explain the issue in detail.

As I know game/sportsbook provider does not give false info like fraudulent activity or something like that if they do not notice it. So you know actually what you have done there. Meanwhile, wait for playsherbet's response.

What happened:
I deposited 600$ on 16 of march, played few sports bets and after i won 604$ more i ordered a withdrawal on 20th of march and they put my withdrawal on hold cause their sport provider found some fraudlent activity in winning 600$ in few matches (!!!) and today they said this 'Hey, digga. Your account has been permanently suspended on Sherbet, and all withdrawals/balances have been frozen due to fraudulent activity on our sportsbook (as stated by our provider). There is nothing I can do for you further in this case, but you can appear at [email protected].'

Scammers Profile Link:
https://bitcointalksearch.org/user/playsherbet-3536407

Reference Link:
https://bitcointalksearch.org/topic/sherbetcom-1000-usd-20-fs-welcome-package-247-support-weekly-race-5440666

Amount Scammed: 1206$ (602$ of it is my deposit)
Payment Method: BNB
Proof of Payment: https://bscscan.com/tx/0x1af757c4b2259c2e25ce3c161c6930e9090010f69c7376ec00fa1ed7c4accb19

PM/Chat logs: https://imgur.com/a/TPDR1eZ here are some screenshots of my deposit page withdrawal page and what they said.

This is blatant scam they just took my money and stole my deposit for some baseless reason