Topic: Slotella.com Gone Silent - Only accepting deps, no withdrawals to many user (Read 294 times)

Yes, I have also heard about the exact issues with this site.
However, many users posted their concerns in their official ANN thread, but unfortunately, their representatives aren't active on this forum.
Therefore, I still recommend you post this in the scam accusation section.

I think that the reason that leads most people to enter new casinos and even enter without giving themselves time to do research about the new casino has to do with the sign-up bonuses that new casinos are giving, and most of the time I see that the new casinos didn't even put very high requirements for people to get the bonus, but with so many cases of bonus abuse that there are currently even the new casinos started to put very high requirements for people who want to raise the bonus. bonus, but the bonus is not the only thing that makes people blind in relation to new casinos, I saw some people who created accounts in new casinos and came here on the forum to complain and from what I could see these people just entered the new casino because it had a high odds value, but when I compare the odds of the new casino with the old casino I can't see a big difference, but it's hard to understand the greed of the feet sounds

Not three months, last online is on October 6th which is over 2 months now.

I reported it, hopefully it will be moved.

It's really beyond my understanding, why people join a fresh casino and lose money. There are established ones for years running, isn't it worth using their service?

Of all these incidents, we should be more careful in finding and finding a casino where we will play and not randomly choose a casino, even though it is a casino that has been around for a long time. We have to make sure that the casino is really safe and one of the ways to find the casino is to read the references from this forum so that we don't choose the wrong casino. I was wondering what happened to @OP after he complained here. Can the case be resolved properly and get the money or is he still waiting?

And this shows those casinos never had the intention of paying their customers at all, as there are formulas which allow casinos to know beforehand how big can be the bets they allow on their casino so no big win can bankrupt them.

But scammers do not care about it and they allow players to gamble as much money as they want, because even if they happen to win it does not matter as they can simply close down the casino and then start all over again with a different name.

Huge number of newbies use those casino review site to look for feedback on the casino they are looking for and the problem with this is those site didn't tell the truth since they always put 5 star review especially if they got paid by those scam casinos. Much really better to do second checking since for sure once they look for other source of information they will be redirected here and get clear inputs about what they are asking for.

The only problem is not all gamblers is using the forum to research about the casino they are using. Most of them is using casino review website that offers special bonus that’s why they are still being attracted despite the casino is already showing shady behavior. This kind of incident can’t be solved unless all people will be using the forum to do a background check first so that they can be warned.

The OP is clearly new here and probably just create forum account after encountering the issue. This is same case to most user that become victim of scam casino.

The same with 1xbit/1xbet. They are known to be a scam gambling site even before but up until now, they are still operating. It's hard to say this but maybe you are right and maybe that's because there are still innocent people who knows nothing about their true colours and continues to play on them. That will be more possible because they are heavily promoting their website anywhere in the web.

Fortunately, scam projects can still be distinguished and prevented if only we are going to make our own research before we start playing like testing initially with small bankroll and by choosing only casinos which provide support through this forum as well.

Moreover, most of those scam sites are new and unpopular but legit/reputed sites are usually old enough and already well-known. So avoiding a scam attempt is kind of easier these days unless otherwise we are not dealing with any exit scam kind of long planned scams.

"Manual withdraw" - they corrected it or sent all your money with the winning?
About the bug - i think that they can`t give your any answer until they fix the bug. If other cases they can get a situation with a lot of such claims and they would have to answer the same. And it doesn`t matter if they decide to pay or just return deposit.

It basically only takes one big hit to bankrupt the smaller casinos, because they do not have enough money to pay out large wins. Then they start a new casino with the same code, but they change it slightly to confuse people. They hope the new casino will do better, so they find excuses to block people's withdrawals on the old casino.

I hope a lot of us can start a process to weed out the bad actors and be our own community Police to get rid of them. The more people who gets scammed, will eventually slow down adoption. 

However it seems that he is only allowed to withdraw his original deposit, and according to the OP a lot of money was confiscated with the excuse he was somehow violating their bonus polices.

So even if the OP seems to be getting some of this money back there is still a great deal of money they are refusing to pay him for what it seems a bug which is not his fault, so the OP still has a lot of money yet to recover, which will be difficult to get back as it seems they are not attending complains in the forum anymore.

This is a vital information you've shared here and thank you, I personally do not see this as surprising, many of the unpopular casinos we have all round will some day park up and leave, some will do so without any customer knowing while the ones with some conscience will sure ask user to withdraw their funds before they go offline.

@Op, i personally think you should be grateful that you got your deposit back, at least, that's better than not being able to withdraw your funds until you can no longer login any more.

And speaking of casinoxy,com, this is my first time of coming across such a name, but from comparing the two, what ive seen so far really points to the fact that this two might have some connections, i personally would advice gamblers to stay clear, creating fake casinos have become a way scammers rob people off their money.

I have those kind of evidence I submited opened succefully cases on askgambles, casinoguru and other site offer similar services, all of them are waiting reply from casino representative. Casino never said I'm not right or there is not a bug. They just delaying my case and let this bug be there to affect anyone. I didn't play any restricted slot it their system buggy, if you play any game from microgaming provider its gets you deposit canceled because it looks like immortal romance slot on their buggy backend

At least you have received you withdrawal as.tou stated here, so I believe you should be patent enough to read through their withdrawal rules, so that you know what to expect and how long you need to wait for your withdrawal to arrive in your wallet. But then it's good that you shared more evidence of your pending cases and let see how things go, and do well by updating us when there a new development and also try contacting the support from the site since their admin is inactive on the forum.

if you have a lot of evidence and it is true that there is cheating from the casino or fraud, you can immediately make a thread on the "Scam Accusations" board in this forum as recommended by other friends, my advice is always play at a casino that really has a reputation well in this forum, you will not lose your money 

Is your account still accessible and is the bug still persists even after the bonus was already completed. A video playing with different slots on showing the transaction history that it records as immortal romance will be gonna helpful to establish a case. I check the screenshot and it’s very hard to use it as evidence to prove your case due to to the timeline you made your specific bet is very hard to connect on the history of the game unless you have a record that you play different slot and browse history at the same time to prove that the game really has the bug.

Slotella is denying your allegations because you don’t have clear proof that there’s really a bug when you are playing and they are insisting that you are really playing the forbidden game since that’s what records on your game history does.

Hey, I'm attaching some evidence. Playing on one of 1000 non restricted microgaming slots with lower than immortal romance, still see it reflected as immortal romance on tha backend even with a lower minimum bet than immortal romance have on their website.
I have video evidence to share if needed.

Also my original deposit withdrawaL processed an hour ago after 3 days pending.
This is possitive at least.

https://freeimage.host/i/Hz0VcsS
https://freeimage.host/i/Hz0V0q7
https://freeimage.host/i/Hz0V119
https://freeimage.host/i/Hz0hjIf
https://freeimage.host/i/Hz0jSGp
https://freeimage.host/i/Hz0VYzl

As long as there are victims, such thing won't stop. Problem is that, scam projects won't be distinguished easily; some would be hideous of their reputation and some would turn out to be a scam halfway of their progress to this industry. To OP, this post could catch the attention of the site but that would solely depend to them on how will they make actions towards the issue. Unfortunately, in most cases, gambling site managements won't do anything about such instances especially if it is an 'isolated case' but I hope they would, on your end. I agree with other users' opinion of posting more evidences for this concern to not just be an accusation and to be more of an eye opener to those who are planning to engage with this gambling site.For now, try still to contact their chat support with hopes of them being responsive.

It's really weird that people aren't complaining about this casino on trustpilot, I did a search on trustpilot if people were posting complaints about this casino, but strange that I didn't find any complaints, I can assume that the guys at this casino keep posting positive reviews on trustpilot, but all reviews are from october. I don't know if they have been posting positive reviews for months now or if these reviews are from real people who have used the casino and liked the casino

OP I suggest you open a scam accusation in the scam accusation section, you have to put as much evidence as you have, and don't put too much hope on these scammers paying you, because these scammers always use their secret and infallible weapon the "TOS" " and unfortunately when they use their weapon the TOS there is nothing else you or anyone else can do, they will take your money and get away with it as if they were absolutely right and you were wrong. It's sad when you don't have a third party with power to mediate the conflict between the client and the casino in a neutral and fair way

The casino representative was not online when there was an accusation followed an accusation which I believe is a way of them saying they are not ready to respond to the user's accusation. I could remember when their ANN thread was created the casino representative is usually online.
I will just advise the gamblers on this forum to be more careful because it cold out there lately and there different forms of scams going on.

exclude the ones with sensitive information but it would be good if you can share evidence backing up your claims that any slot game is recorded immortal romance on the player transaction history, them confiscating your winning, being unable to withdraw, your sent email to them, etc... also, I suggest posting this issue on casino.guru too.

Don’t give information here. Use the Askgambler complaint section for your documents and just share your case link here if your evidence has a sensitive information about your personal info.

Slotella is inactive on the forum and it’s already a convincing evidence that they are not entertaining complaints outside there casino. Provide screenshot of your pending withdrawal and the conversation with the support indicating that they are rejecting your withdrawal then that’s enough to create a flag on there account here.

Thank you for sharing this for our awareness, we would appreciate if you could post more evidences against the site. It's true that they have ANN thread here but I don't think posting there would do any good as they are not active even here anymore. About the new gambling site you have said in your main post, there is a possibility that they may be the same or possibly same gig but I think you or we should stay away from it for our safety. That's really bummer that this kind of scams in gambling site increases though I wouldn't surprise since it's holidays many people have bonuses and many people have more time gambling.

I know your pain about this whole situation and sometimes, it can be very frustrating that you would need access to your funds or maybe assets and would be denied access to it. It is very annoying you know. Like i checked,the slotella casino presence is identifiable and can be recognized here on this platform. The last that the representative account was active was October 06, 2022, 12:31:44 AM  which is over two weeks now. i think just this post you have made is not factual enough to back your claims, it would be nice if you possibly do the needful by providing proof and evidence backing your claims that their actions was unprofessional.

However this     is not also enough to tag both  site as scammy, definitely, there is every possibility or tendency that the site might have been developed or built by the same developer for only God knows reason. Sometimes, developers would want to test or try their now code for another to seeing if things works out fine for the other as they have used if for the previous.

Lastly, slotella going silent might likely be an internal issue from the management though i am saying base on assumption and i have no clues as to why they have not responded or replied you and allowing you to withdraw your funds but this you did by raising an alarm and calling to the consciousness of the forum members is a good one so that everybody would be on the know as to the sudden change and development regarding slotella.com casino.

Slotella representatives have not been active in this forum for a long time so you will not get a handler of your case from them in this forum but you can still post about Scam Accusations in this sections https://bitcointalk.org/index.php?board=83.0 to prevent other people from playing at the casino, If you are still able to log into your account take all screenshots to substantiate each of your accusations

I found your ticket on askgamblers regarding the online casino slotella, there is another one from another user to which none of the representatives of slotella also reacted and they remain unanswered, maybe it's worth waiting for a reasoned response from them.

https://www.askgamblers.com/online-casinos/slotella-casino-review/complaints

Maybe yes maybe no, because there's no more information or case to link both of this casino.

The UI/UX of both this sites are different, casinoxy just like a poor casino while Slotella is copying from Stake. However Slotella has their own ANN thread in this forum Slotella.com ᐅ A New Casino Experience | 🎁 €5.00 Welcome Bonus for BitcoinTalk although they're already inactive for around 3 months.

However since they haven't replied your email, so I will gave negative tag to their account in order to warn other users before gamble on this casino.

They have ANN posted on this forum, you can check and post your concern there^[1], but unfortunately, their representative is not active anymore, its last activity was almost 3 months ago.

About the other casino it looks like a copy cat and was made to scam people based on their deposit page with the same deposit address on any account made as what i have checked.

[1] https://bitcointalksearch.org/topic/slotellacom-a-new-casino-experience-10-daily-cashback-125-bonus-5405073

Quoting your post and editing a bit it only in the paret regarding the two casino screenshots to make images displayed and have a better readability.
Hope this helps you a  little bit  gaining attention here and hopefully solve your issue.

Hello,

Their website has a fatal bug, any Microgaming solt you play gets recorded as immortal romance on the player transaction history.
Immortal romance microgaming slot is forbidden to play with bonus active.

After I completed my wager the casino found out from player history I was playing Immortal romance, even if I didn't.
I send the proof and forced a reply from them they are looking of it.
They confiscated 8500 euros from my winnings, returned 645 euros of my deposit that I tried to withdraw without success.
Radio silance on email for more than 2 weeks.

Then in a week period more comments started poping up on many forums, that they are unable to withdraw from slotella or slotela is no replying to my emails etc etc.
I thing the casino is closing its doors soon, gathering up some last deposit or something?

Btw i check on your forum about the case of another user for another new casino casinoxy.com that looks very simiiar to slotella.com
If you inspect the code of the webpage you can find reference to the server of redlanegaming

Thumbnail of slotella.com https://rdln-dk3.pragmaticplay.net/game_pic/square/200/vswaysdogs.png
Thumbnail of casinoxy.com https://rdln-dk3.pragmaticplay.net/game_pic/square/200/vs20schristmas.png

Maybe the same gig? maybe their new gig! I found redlanegaming only back of slotella and looks weird a new scamy site poping up with even impersonating a casino with THEIR assets.

By the way, do you believe its connected with the changes curacao goverement anounced. I'm not sure if soon casino will be able to operate on a such "free" enviroment there as it will be regulated by goverement and not by master licenses any more!

For my claims I have emails, video and photo proof that I can share as long as we can protect the sensitive information!