Small Guide - How to detect a website scamAlthough there is more and more information on how to avoid falling into online fraud, every year millions of people continue to fall for online store/service scam's, which apparently offer fantastic prices, but in reality only have the objective of stealing the data of the credit cards and victims' money.
With more than 15 years developing websites, and understanding how they work, allow me to present some tips, which can help you understand if a website is a fraud or not. To be able to understand if you are on a scan site or not, it is important to observe and act, to avoid falling into a scam.
--- OBSERVE ---1. Website designA reliable company seeks to have harmony in the website design, and that reflects the "spirit" of the company and that becomes appealing to the target audience. But, usually a scam site has a basic
design and not very elaborate. Often the
logo has nothing to do with the rest of the site design. There are
different types of letters (fonts) in the middle of a text. The
colors of titles, links, menus, do not create a logical harmony (for example, the main color is red, and menu buttons are blue).
This happens because the criminal's objective is to have the site up and running as quickly as possible and easy to replicate, so he uses the base templates of the program he is using on the site. As a rule, these templates are very basic, because their purpose is to be used in test platforms. A graphically appealing template always forces you to spend more time to get it operational. For the criminal this is a waste of time, he wants something simple and easy, to create 10 identical websites at the same time just with different names.
2. Website structureAnother point that can easily be seen is how the site is organized, its structure. On a reliable site, the menus are usually clear and have several options that help the visitor to navigate the site and find what he wants. It also has pages like "About Us", help shopping with "FAQ", with a contact page, and legal information on how to use the site. On the other hand, scam sites have
extremely basic and unclear menus. And many times
doesn't have any of the common pages or when they do they are not easy to access or with unclear content. Or
buttons on the menu that just don't work.
This happens because organizing all this structure involves several hours of work, so that everything works well. The criminal doesn't want to waste time, he wants to have the site up and running as quickly as possible, in order to get victims.
3. Content of information pagesA company wants information about you to be as clear as possible, and that's why it tries to tell its story, explain clearly how the site works, how the person can make complaints, how orders are sent, among other things. As for a site scan, it is normal not to display this information. And even if it does, normally the
content is very vague or has a very poorly constructed text or with errors, and it is sometimes possible to notice that an automatic translation system was used.
This happens because the source content of the templates and programs used is used. Usually they already include a text for the usage policies, for the company's history, among others. Remember, this content is for testing purposes, so if the information contained is extremely basic or vague, something is wrong. Also, normally this content is in English, so if the site is not in English, you can easily see if it was automatically translated or not. For a criminal, these things don't matter, he wants the site to work.
4. ContactsCompanies want to communicate as best as possible with their customers, this is a golden rule for business. That is why it is concerned with having several ways to communicate with customers: email, telephone, store address, chat, etc. But a criminal wants to talk to people as little as possible. Usually
has no contact information, having only as little as possible as a contact form. No email, phone or addresses. And when you have that
information sometimes it doesn't make sense, like phone numbers 123 456 789 or 222 333 444; contradictory addresses, US-based type and only have stores in London.
This happens because whoever builds the templates already puts this contradictory information on purpose. First, because a template is just a template to be edited for the store that will use it; second because it helps to facilitate when it is a fraud site or not. A criminal will not waste time changing the content, he limits himself to changing the basics and he notices the most common pages, hence the information becomes contradictory when browsing the site.
5. PricesIf it's too cheap... it's not (or hardly) true. There are actually outlet stores that offer branded products at more affordable prices, but the reasons that lead to these prices are always very well explained, so that the customer can understand what he is buying and the reason for the prices charged. In the case of a site scan, normally the prices shown have an extremely low
value compared to the common value of the product. This usually indicates two things: fake content or site scan. As the criminal does not change the content of the site, he also does not explain the reason for such low prices.
This happens because this is where the criminal will lure the victim, try to get the person to buy a very expensive product at an extremely low price.
6. Payment methodsA reputable store offers several forms of payment, usually the most common in the country of origin and globally accepted. Usually, in addition to the traditional credit card, it is possible to use PayPal, and possibly another payment method. On the scan sites things are different, as a general rule
only accepts payments by credit card or bank transfer, and sometimes even Western Union. And
never use PayPal or similar.
This happens, because the only ways for the criminal not to be caught and to be able to steal the victim's money is by using the credit card (to keep the data of the same) and by bank transfer (which normally, when the person discovers that it was deceived, there is no way to get the money back).
--- HOW TO ACT ---1. Confirm you are on the real siteOften scan sites are built to look like a brand's original sites. But usually the only way for the person to reach these sites is through some social network or in an email (never click on links in emails coming from people you don't know). So, if you find something strange in the website address, or in the points mentioned above, go to Google and search for the brand. Then open the official site, if the other site is almost a copy it is almost certainly a fraud.
2. Idade e dono do siteThe address of all sites are registered in someone's name and have an expiration date. The contact information and name of the holder is not always visible for privacy reasons. But usually a reputable company presents this information without any problems. Regarding the validity of the domain it is always possible to know. To find this information, just look for sites that provide the WHOIS of a domain, such as
www.who.is . But there are other sites, and usually country-specific domains, this information can be accessed from the company/organization that manages those domains.
Usually, reliable companies register the domain for several years, they are not limited to just 1 year, because the more years they register at the same time, the cheaper it is. In the case of a site scan, it is normally only valid for 1 year. The criminal knows that the site will only work for a short time and the domain owner's information is hidden or is only from the company where the domain is registered.
This can be a very simple way of figuring out what kind of "person" is behind a site and whether it has long-term reliability. Of course, a domain registered only for one year does not automatically indicate that it is scan, but the combination of the factors already mentioned, maybe it is.
3. Seek the opinion of othersThere are many sites on the internet where you can report your experience with a site. So, a good way to know if you might have problems with a site is to look for the experiences of other users of that site. This can be a good way to find out more about both a scan site and a trusted site. But remember the opinion of others, it may not reflect 100% of reality, you should always assess the situation for yourself.
One way to find reviews about a site is to Google something like: "xpto-xpto-xpto.com reviews".
--- TRAINING ---How about doing a little exercise and checking out these tips for yourself?
Here's a scan site and a reliable site that you can compare and understand the differences. For safety, I will indicate what is scan and what is not.
SCAN - www[.]marmotaushop[.]com (do not shop on this site, do not download any files - the site may stop working at any time)
TRUE -
www.marmot.comEnd note: Remember that these are just a few tips, and they don't always apply. There are schemes that are very well designed and more difficult to detect. Always evaluate carefully when using an online store/service that you have never used before and that is new.