Topic: SMARTMIXER.IO - SCAM (EXIT?) (Read 1244 times)

Sorry for "bumping" this but I felt the need I should share: Their website is now available at https://www.smatmixer.io/ - pathetic, they just uploaded their website on a new domain so they can continue scamming. STAY AWAY - this is super shady!

So smartmixer.io is no longer in operation because Namecheap the domain registrar pulled the plug on them. The domain resolves on the Namecheap parking page.

A lesson for all to consider, if nothing else works then this has to be a great way to make a point, remove their domain name and let the scammers suffer. Until the scammers re-think their strategy and start a new scam website it will provide protection for any gullible people becoming victims.

Yeah, last month the website was still live. I just found out it was put down while doing my usual follow up. It's good to know that reporting these scam domains actually works.
Kudos @Royse777

This is what I see now which means the report worked?
Before reporting, I did not check if the site was live or not. Whatever the case is - it feels good to see that the site is not active and possibly the domain is suspended by namecheap.

I hope in the future no one else become a victim of these fraud mixing sites.

It now redirects to tokens.net so I wonder what the story is behind it: https://www.tokens.net/tr/kripto-para/ripple-xrp/

This domain was offline a week after being reported to Namecheap.

Well they were very well managed with me when I had the live chat with them. According to their response in my email, they will investigate and will see what they can do.

My guess is if a lot of people report the same thing then they will take this case more seriously and will do a proper investigation. This is the reason for me to ask some more users to do the same thing that I did.

Report against the domain to them.

I have done my part.



I think we need a group of users to come forward and do the same against these scammers. Please let me know who are with me?

What I want you is:
Go to the URL and report the domain like I did and update on this post. I will keep a log in this post and update it.
Can we do this and save innocent users from losing their bitcoin?

Edit: After having a quick chat with the live support I got a link from them. If you want then you can do some study: https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complaints

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Abuse report against Smartmixer.io made by forum users:
Royse777

How come they are back scamming again using the same website that was down for so long? Unfortunately people will be falling in to their scam and will lose money, that is just not right.

Their telegram channel that had over 2000 subscribers got deleted. It's nice to know that the reporting worked.

I also asked about reporting domains sometime back.  I would like to know how the whole thing is done and whether it's something easy to do or it's along process. I would gladly participate into reporting the smart mixer domain for fraud/scam

They are hosted on Namecheap, so you can report them through https://support.namecheap.com/index.php?/Tickets/Submit (select "Abuse Reports").


https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complains

Sorry to hear your lose. Someone really needs to report this domain to ICANN so that they take proper action.

@mindrust, do you know how to report a domain?

Also, someone needs to create a red flag against the user. I see only a type 3 flag here.

Hello, I had to register on this forum specifically to look for help regarding this issue. I have been using smartmixer for almost a year on a regular basis, including successful mixing operations two week ago until yesterday when two of my mixing orders containing ~2 BTC disappeared and never reached the destination address. I encountered the same issue as described here. After creating mixing order, sending BTC and coming back to mixing link to check the status of the transaction the page was no longer found. I decided its just a bug and waiting for mixing time to expire, but no BTC was ever received. I have letters of guarantee and uploaded them to their website, also tried to reach smartmixer by email, but no response so far. Was there any luck in resolving this case?

This was their last update in their telegram channel last February


Imagine, they called this legitimate scam accusation a false report! That meant that they had no plans of resolving the issue and were simply pulling off their exit scam. They haven't been active in the forum since then.

Wow... I miss few days in Scam Accusation section and this is what I find.
It is obvious that Smartmixer is aware of this post and issue they created, as they where online recently and locked their topics.

Archived wesbite:
http://archive.ph/LbEpZ
Archived ANN:
http://archive.ph/Bcfa2

I can access the website (smartmixer.io) without any difficulty, all pages seem to be loading in quick time. If what they said it true about the DDoS they certainly should have made an announcement on their website that they were under DDoS attack and were in the process of getting things back to normal as a courtesy to users.

The failure to do that along with the locking of their threads and it coinciding with the end of their signature campaign here - makes it look very suspicious indeed. Add to that the Telegram message then all becomes clear, sadly another exit-scam going on.

The channel has over 2000 followers who could fall victims, lets all try to report it so that it's marked as a scam by telegram



I also wanted to know if it's possible to report the domain so that it get's taken down on short notice or one has to go through a long process to get the domain registrar to act?

They've designed their site for this from the start!

smartmixer - scammer telegram update


Apparently they will not stop stealing.

Which is where 'don't trust, verify!' comes from. You should really think twice before sending nearly $100,000 to someone you don't know.

I too have left them a negative feedback and supported the flag. What they did was totally unethical and untrustworthy and is definitely unacceptable in this forum.

Last year, I compiled a list of mixers that I could use in exchange operations (some of them, by the way, are already scammed, like this one), this mixer was distinguished by a small commission (they already increased it now), fast processing speed, multiple advertising campaigns and reviews. I used it, and everything suited me, there were no complaints from people.

Yes, I know about technology, more complex services, specialized tokens with zero disclosure. etc - but it all didn't suit me at the moment. * needed quickly and without potential problems * - but it turned out the other way around.

This is not the first time I have come there, this is the whole problem.



Unfortunately, these are not my personal funds, and now it will be necessary to return them gradually.
That shit, of course.

I had little doubt since there were nothing to confirm in public that it's not made up (by OP). I did not have much time in my hand earlier to ask him privately for the materials but still I thought to leave a negative for smartmixer.io with a context that I will remove it once it will be resolved but after seeing two private verification by AdolfinWolf and LoyceV - especially from LoyceV who I trust to some degree; I really feel bad for OP.

That's a lot of money and I am starting to realize that it is an exit scam now. There are no other reason for smartmixer.io to do such things.

Crypto industry is really very much vulnerable and it's because of some small group of scammers. This people really do not have any moral. If they would use their skills for good things for the human race then the world would have been a better place. So sad that we can not do anything against them. Sometimes I feel frustrated when I see innocent people losing their hard earned money this way. I to lost some good amount of money in my life. But we survive and this is life.

I am really sorry for you OP. I will hope my best that smartmixer.io realize that they are playing with someone's life (10BTC is really a lot of money for billions of individuals) and this is no way ethical. How would they feel if they became the same victim by some other scammers? How would they feel if one of their family member become the same victim some day? I have seen people to hospitalize and then to die because of the shock of losing everything they earned in some incident. This is really not fair.

I wish your best health OP and if you do not get anything in return then just accept the reality and move on. Life gives us hard time and those of us who can make things once then we know the way to do the same again and again. I am going to revise my tag with better contexts and the flag was supported.

Stay safe everyone.

Please include this flag to your OP https://bitcointalk.org/index.php?action=trust;flag=1398 so that it will be supported by many.

Sometimes it happened when only using google for researching, it gives a hell bunch of results, sometimes you encounter phishing sites appears on the top instead of original one.

Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?

It's so worrying how this new mixers come in here to advertise themselves through signature campaigns and review contests, yet they actually could be having planned ill intentions in motion.

The money that flows through them is far much more than they even spend on campaigns here which is so sad because innocent people can easily fall victims seeing them advertised here by a number of members.

Now looking at this Smartmixer scenario;
According to the addresses which i believe has been paying out signature participants for the 16 weeks the campaign has been running, they have spent only roughly 1.65 BTC... That's not even worth $17K at the current BTC rate

Address 1: bc1qf884a6jdxm3pgmq665ykhea79q2tydjaxrvwfh (From week 1 to week 4) Total Spent 0.33647237 BTC

Address 2: bc1qf4nufd4gq93tpz90fx4m2pehw6r840vt8htl8g (From week 5 to week 16) Total Spent 1.31586014 BTC

OP's 10 BTC seemed more than enough to tempt them to go off with it

Also, Smartmixer has been online without coming out here to respond to the issue which makes me doubt if their intentions here were ever genuine so i am leaving them a negative feedback

Many thanks to the members of the forum for taking the time to study my arguments.

I get the impression that this is exitscam, which was waiting for * large fish * to fall into the trap.

But why did they do this - I do not understand, maybe something happened to them, maybe it's not them at all. many scenarios can be assumed.


But I want to warn everyone who wants to deal with them: DO NOT DO IT WITH , until my problem is resolved.

I can confirm the following:

I confirm ~10 BTC was sent just over 3 days ago, and OP (johnitrue) owns the sending address.
I confirm 2 support tickets at smartmixer.io, one >72 hours old, the other >48 hours old, have received only a generic automated reply.
I confirm smartmixer.io still doesn't provide a real Letter of Guarantee. All they give is a json file (apparently this can be used for their own internal verification).

The problem is: foul play can't be proven, because smartmixer.io doesn't provide a real Letter of Guarantee. They give something that's called that way, but it can't be independently verified. As a "classical" mixer, they have no reason not to provide a Letter of Guarantee, so the only reason I can think of for leaving this out, is to prevent an exit scam from getting confirmed. Just like what happened with BITMIXCOIN.IO scam confirmed: 16+ Bitcoin stolen. So the fact that this case can't be proven is actually on them. If they would have provided a Letter of Guarantee with a signed message, there would be no risk of any fake accusation every being credible. This is by their own design.
I confirm the receiving addresses in johnitrue json-file haven't received any funds. But because I can't verify the json, I can't conclusively say it's legit.
I have not found any reason to assume johnitrue is lying.

When trying to mix Bitcoin, smartmixer.io shows this:
Recently, they sent a customer his own coins (>30,000 USD). I don't believe they own even a fraction of 3910 BTC.

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johnitrue: can you create a Flag? If supported, it will create a very large warning on top of their Bitcointalk thread.

If you want, you can send me some of the transaction data (a single deposit adress with a signed message from the input made to that deposit address). Note that i can't promise anything though. (Since their LoG isn't a LoG, i think it will be hard to verify with 100% certainty, nonetheless..)

Such a statement would, depending on the data you have, be sufficient in proving they perhaps did steal the funds.


EDIT:

I can verify that OP has had control over 10+ BTC. Whether they were actually send to Smartmixer,, ...i will try to verify that in a bit.

Edit2: as of right now i can’t verify (with certainty) whether the funds were actually send to Smartmixer. I still feel like this warrants a response from them.

On February 6, smartmixer didn't have a Letter of Guarantee yet. They have something they call that way, but it's only meant for their own internal verifications. It can't be verified by an external party.
If that's still the case, I can't verify anything. Other than that I'm willing to review the evidence.

There are some points why I did this.

I am engaged in the exchange, and mixed btc there before, there were no problems(I have many old letters of guarantee.). Up to the current moment.
True, I never sent such large amounts without any substantial guarantees.

This is partly my fault that I did not study the last messages, for example, there appeared messages that a person sent more than $ 30k(https://bitcointalksearch.org/topic/m.53771970) and he had problems.
The fact that the service began to experience various problems in January-February, and on February 19, it was moved to a new server.
I learned all this from public sources only when the order was gone.

That's strange that smartmixer have locked their ANN thread without having any update here. If there are any wrong with their site, they must have shared the update here. That's fishy behavior.
To share the proof of your 10 BTC scam, I would like you to contact with LoyceV; I believe he will keep everything private & he is trusted enough to the community.

OP, you have do the right thing by publicizing the circumstance and I hope you can now understand that just because a mixing company had a signature campaign running on this forum does mean it danger free cause the years existence of the company is also important.
 I check smart mixer site age it was created on 2019/02/02  and i believe trusting them with 10BTC is not advisable.

I almost forgot to do that however now just did.

I hope they come here and give good explanation. There are smart people around so it's not gonna be easy for them to come up with stupid responses.

I gave him a negative trust.

Let's see if he will answer you or keep running without giving any explanation.

Yes you are right.
Nevertheless, I can go for such measures.

I and other users tried to understand how you can verify their signature of the letter of guarantee, unfortunately no information on how the signature is generated is not on the site. I also tried to get a hash - from the public data in the guarantee letter - to no avail.

I suspect that "smartmixer" - just might say - * the signature is not mine (but no one can check), I didn’t have you, I don’t know who you are * - given the size of the amount sent.

This seems all messed up by SMARTMIXER.IO besides 10BTC is a good amount of money to exit scam for small businesses.

Guarantee letter should be enough.
You do not need to give the private key of the address, you can just sing a message using the address to prove the ownership of the address if necessary.

What happened:
 02/20/2020 An order was created on the site smartmixer.io, which involved mixing 10 ~ btc, and sending it to several addresses.
 After creating the order, sending the amount, magic occurred - after receiving comfirmed by the network - the order was suddenly deleted from the site. (I opened the same link in another browser window, and did not find order_id)
 I immediately wrote in the tickets, attach a letter of guarantee. wrote an email address with a attach guarantee letter.
 After 6~+- hours of silence, I came to the forum. I wrote in the topic (https://bitcointalk.org/index.php?topic=5168505.180), but instead of responding to my posts, " smartmixer(u=2639076) " closed all other topics of the project(smarmixer.io), including this (topic=5168505.180), for discussion.
 I sent another email, sent 2 messages in private messages " smartmixer(u=2639076) ", created another TICKET.
 
 All I could get from "smartmixer(u=2639076)" is the answer in the topic (https://bitcointalksearch.org/topic/m.53883886)
 AND MORE THAN NOTHING, no response to tickets (there are 2 of them), no response to email messages (there are 2 of them), nor a response to personal messages of the forum (there are 2 of them).
 I think this is an exitscam, or something similar, because a person is constantly going to the forum, HE READS PERSONAL MESSAGES, READS TOPICS, but DOES NOT ABSOLUTELY REACT.
 He saw the recived of a large amount of btc, and simply decided to get it.

I don’t want to publish the data openly, (I have everything about this order (screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER))
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.

Scammers Profile Link:
https://bitcointalksearch.org/user/smartmixer-2639076

Reference Link:
https://bitcointalk.org/index.php?topic=5168505.180

Amount Scammed: 10 BTC~
Payment Method: Bitcoins

Additional Notes: I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.


Other links
https://bitcointalksearch.org/topic/smartmixer-has-locked-all-of-their-ann-threads-5227488 - Smartmixer has locked all of their ANN threads?
https://bitcointalksearch.org/topic/smartmixerio-hacked-and-db-being-sold-on-darkmarket-5227498 - Smartmixer.io hacked and Db being sold on Darkmarket(I doubt the veracity of the information)