I signed up after reading your post. I didn't know about this scam and was doing P2P trading to make some side income. To overcome the UPI limit of 10 payments per day, I frequently transferred money between my accounts. As a result, all 4 of my Bank accounts have been frozen because of a single payment I received. 55000 INR stuck.
From the Bank, I was able to only get the complaint number, complainant details (Name, Number & Email), and the contact details of Delhi West Cyber Crime Branch. They aren't giving any info about which section it is under.
From what I gathered with the complainaint, Richa Gupta, she claims to be a victim of scam from telegram where she was informed to pay 5K to someone named Yashaswini and 22K to someone Tapas Mohato. Now, Yashaswini later purchased crypto from me and paid me 17K. As a result, my accounts got blocked. Yashaswini claims her account is also blocked.
Since this is mainly due to the chain of 5K payment, me & Yashaswini have suggested to Richa that we will pay 5K to her as long as she conveys the same to the cybercrime branch and they remove all the freezes. We didn't ask her to remove the complaint because they need to investigate that 22K payment. We clearly said we don't know about the scam but making this payment to get our money released. But she isn't cooperating and wants her 27K back.
I called the cybercrime team and they aren't saying anything except that I will have to wait till investigation is complete. That could take months and this was my entire salary.
What can I do next? How can I force Banks to give me full report including section numbers and instructions received? What should I say to the cybercrime team to get this resolved?
I saw the venn diagram but given that the lawyers themselves will ask high fees, I am reluctant about it. Any help pls.
Contacting the victim of the scam is not a good idea. I understand that since the amount was small, you may have decided to take such a step.
Before you decide to settle with anyone, first make sure that you have the freeze notice copy from the bank.
If the bank is not cooperating, you can lodge a complaint with the bank's nodal officer.
You can get the nodal officer's email via the bank's official website or through Google.
e.g., https://sbi.co.in/documents/53471/91871/NODAL+OFFICER+LIST.pdf
Once you have sent a complaint, you will get a reference number. Keep that handy.
If your complaint isn't resolved within 30 days, then you can use the reference number to lodge a complaint with the RBI Ombudsman here:
https://cms.rbi.org.in/cms/indexpage.html#eng
The bank is legally bound to give you the notice copy since it's a vital document to prepare your defense. Article 21 of the Constitution of India guarantees this right.
If there is no instruction for a freeze, then you can lodge a complaint against the bank with RBI Ombudsman for an illegal freeze. In any other case, you will be required to take the help of a lawyer.