I have sent an email to you with a screenshot for the spins, but as there was only a few we made an exception for you. Just remember the max bet of 25 mBTC in the future.
Of course, you can withdraw straight away and we will cash you out within 10 minutes as usual!
/BitStarz
Why don't you just AUTOMATICALLY prevent players to break bonus rules?
I guess few lines of proper code could do the trick.
Otherwise it just seems like you are trying to bollect excuses not to pay bonus winners.
Don't you think it appears this way?
20 BTC. WTF, you should make a scam accusation too, do it immediately sir.