Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms

game-protect

hero member

Activity: 1344

Merit: 507

Quote from: myballsstink on July 11, 2018, 01:38:03 AM

Just got scammed by these utter scumbags.
They let you create more than 1 account on the IP (say, if youre in a shared, frat house, live with friends or family who like to gamble that YOU recommend the site to initially). SO they let you deposit, THEN tell you 'oh you cant get the bonus because another account was created on that ip.'. They then DONT LET YOU withdraw your deposit until you've wagered it all away.

Bunch of dishonest scumbags who rely on dishonesty and misdirection to gain money.

Stay away from these guys. Their support team are a bunch of tools as well.

They are on the Curacao licensing scam casinos list!

myballsstink

newbie

Activity: 1

Merit: 0

Just got scammed by these utter scumbags.
They let you create more than 1 account on the IP (say, if youre in a shared, frat house, live with friends or family who like to gamble that YOU recommend the site to initially). SO they let you deposit, THEN tell you 'oh you cant get the bonus because another account was created on that ip.'. They then DONT LET YOU withdraw your deposit until you've wagered it all away.

Bunch of dishonest scumbags who rely on dishonesty and misdirection to gain money.

Stay away from these guys. Their support team are a bunch of tools as well.

game-protect

hero member

Activity: 1344

Merit: 507

Quote from: ?? on ??

Over two years, they have not solve this problem and they keep going to refuse paying player's winnings.

What a shame to a casino. Paying 3.45 btc is a good advertisement option beside getting negative trust and tagged scammer in this forum...

What do you expect if the victim is not willing to enforce his bitcoin through legal action?

wattson

full member

Activity: 434

Merit: 103

If you cannot bet higher then a limit imposed by a casino as in your case, there should be a automated inbuilt system in the site so that no one with a bonus can bet higher.
But in your case they knowingly let you bet over the limit which is not fair on their part, and then confiscate your funds. It is a clear example of scam.
Thank you for letting us know about this scam site.

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: ?? on ??

Still nothing. They keep going on stole players funds

How can you know they keep on stealing player funds? If there is still got players to play that mean their site is still active and even paying the player as well, if not there would not be any player going to play on their site. And btw you are on red trust, instead of spamming some FUD's on someone else thread? Better try to clear your red trust instead

jamyr

sr. member

Activity: 1750

Merit: 373

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Quote from: BTCevo on October 16, 2017, 03:52:19 AM

Quote from: ?? on ??

3.45 btc is huge amount. It is like 20k usd at the moment. If bitstarz is a scam casino, it fully understandable that why they refuse to pay. If they are not, bitstarz should pay this player's balance fully back.

I think that player worthyou is %100 right here.

I do not think that they are going to pay them back again. Every site have their own terms and you should read them well before playing on their site. Although some site refuse to pay you back just because of making multiple account or may be just little thing issue. You will always called they scam right? So better for them to hold your amount and being called scam rather than pay it back and still get red trust, this is what I saw from their view

If you would read the other pages, you would know that this has been sorted(not by bitstarz but by someone else).

https://bitcointalksearch.org/topic/m.14745743

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: ?? on ??

3.45 btc is huge amount. It is like 20k usd at the moment. If bitstarz is a scam casino, it fully understandable that why they refuse to pay. If they are not, bitstarz should pay this player's balance fully back.

I think that player worthyou is %100 right here.

I do not think that they are going to pay them back again. Every site have their own terms and you should read them well before playing on their site. Although some site refuse to pay you back just because of making multiple account or may be just little thing issue. You will always called they scam right? So better for them to hold your amount and being called scam rather than pay it back and still get red trust, this is what I saw from their view

kinghaktan

newbie

Activity: 56

Merit: 0

I was following this topic. I was really sorry for @worthyou. I was a big player on bitstarz but after this case i have not made any deposit there.

It is good to see that bitstarz and Olle try to do fair and admit their faults.

This problem should also be solved and bitstarz should pay 3.45 to player. It is really honorable to admit your past faults.

shewadiwadi

full member

Activity: 332

Merit: 108

I think that this conflict is still not solved. Bitstarz has changed their customer relations employee from Mike to Olle.

He is trying to change bitstarz image here. However they have got many of their red trusts from this topic.

Olle should solve this issue too. Until then i dont mind to play in bitstarz.

Lucky7btc

hero member

Activity: 1299

Merit: 502

Quote from: SteffSon on July 16, 2017, 07:48:59 AM

I dont get the discussion about the maximum bet threshold...

I didnt play in this casino, I am just here to read, to learn..
The only thing I can think about is:
A player shouldnt be allowed (like it is not possible to PLACE the bet) to bet over the max...
If the house accept the bet, they can not (in my opionion) say: read the terms...
What the actual f**k.

Exactly...If a casino accepts a bet then its in order that they pay a bet. Mike at bitstarz has become so arrogant that it's not even funny. I haven't deposited there in a long long time...

SteffSon

full member

Activity: 294

Merit: 100

Bet99.win- Win up to *99 per game. Fair & FUN!

I dont get the discussion about the maximum bet threshold...

I didnt play in this casino, I am just here to read, to learn..
The only thing I can think about is:
A player shouldnt be allowed (like it is not possible to PLACE the bet) to bet over the max...
If the house accept the bet, they can not (in my opionion) say: read the terms...
What the actual f**k.

novello

full member

Activity: 161

Merit: 100

We, community, are all know that this casino is full of scam. Be aware guys do not deposit bitstarz, stay away.

jpouza

legendary

Activity: 2660

Merit: 1106

Quote from: Yaryar1078 on July 14, 2017, 10:40:28 PM

I've asked them to respond to this thread and the response was "someone else responds to those". If they'll lose good, honest customers for a few btc's, then good luck to Mike and Chris and beware to players. Your btc isn't safe.

This is bad, losing customers like this is one of the worst things a casino do.

Reliability and responsability comes in first place in a business, specially in Casinos, these sort of contempt by the owners / managers with loyal customers can and will kill the business into the long therm.

Yaryar1078

newbie

Activity: 4

Merit: 0

I've asked them to respond to this thread and the response was "someone else responds to those". If they'll lose good, honest customers for a few btc's, then good luck to Mike and Chris and beware to players. Your btc isn't safe.

Oilacris

hero member

Activity: 2996

Merit: 609

Quote from: Yaryar1078 on July 05, 2017, 09:58:41 PM

Quote from: bitstars.net on December 05, 2016, 03:41:15 PM

Quote from: craZyLovE0916 on December 05, 2016, 10:35:47 AM

is philippines allowed to play no deposit bonus??

Hi there,

Players from the Philippines are not able to play with the no deposit bonus I'm afraid,
but I'll make an exception for you. Just send me your username in a PM

Mike

This is exactly why you're such a scam site. "I'll make an exception for you"!!! Are you fucking serious! Hahaha. After everyone accuses you of a scam, you'll make an exception on a TOC?

Wow what a nice exclusion there on which it do violate or changes its TOC in an instant for a certain player do request to avail the bonus. This act is really unfair for others which do have kind of restriction but now its very easy to say some words as long this site do get money on potential players. Very very suspicious on my part.^^ checking above they set new limits but they should arrange or resolve first pending issues.

Yaryar1078

newbie

Activity: 4

Merit: 0

Quote from: bitstars.net on December 05, 2016, 03:41:15 PM

Quote from: craZyLovE0916 on December 05, 2016, 10:35:47 AM

is philippines allowed to play no deposit bonus??

Hi there,

Players from the Philippines are not able to play with the no deposit bonus I'm afraid,
but I'll make an exception for you. Just send me your username in a PM

Mike

This is exactly why you're such a scam site. "I'll make an exception for you"!!! Are you fucking serious! Hahaha. After everyone accuses you of a scam, you'll make an exception on a TOC?

Yaryar1078

newbie

Activity: 4

Merit: 0

Quote from: bitstars.net on April 29, 2016, 11:25:36 AM

Quote from: Kozan on April 29, 2016, 11:13:28 AM

I knew it for a long time Bitstarz are scammers just yesterday they stole me 0.08 btc, i will not put more details but "mike" the hero supporter know about it.

Hi there,

I'd like to throw some light on this situation as I think that when someone uses the word "scammer" I always appreciate
it's being presented with some kind of evidence too. We all want a fair gaming situation here and it's important that if
there are any experienced issues, this should be presented in the open with a fair argument so we can work it out as
civilized people.

In your case (if I recall correctly) you were playing rounds to a total of 0.08 BTC and the your got disconnected for some
reason, and the came to talk to us on the live chat claiming you got disconnected and now the slot "forgot your 0.08 BTC
you put in" and you had to start all over. So, let's kill a myth right here, it has absolutely nothing to do with the progress
of your continued playing unless there's a progress feature in the game such as in Immortal Romance where you collect
achievements and whatnot. I do apologize for the disconnection however as I know it's quite frustrating when you're
in the middle of something.

Also, the argument that we sat there and waited for you and disconnected you on purpose, I'm sorry mate but that's not
the case either.

I'm happy to answer any questions any of you have, but I think it's fair for both of us, player and operator that we play with
open cards (pun intended for sure) before we throw out words as liars and scammers. Let's keep this friendly and to the point.

Regards,

Mike

Hi Mike, Can you explain why you took my bitcoin though you allowed me to deposit thousands of dollars and only stop me when I tried to withdraw?

Can you explain why you asked for ID and utility bill when I only played with bitcoin?

Can you also explain why I wasn't credited a bonus on my 2nd account but still let me deposit?

Can you tell me bitstarz stance on US players?

Thank you in advance for being so transparent.

Yaryar1078

newbie

Activity: 4

Merit: 0

I was robbed at bitstarz too!

I've made around 20 deposits for a total of around 1btc over the past 2 weeks and lost it all, until yesterday when I was up to .85 bitcoins.

When I went to withdraw I was notified that my account was being closed due to having a 2nd account. I'll admit, I opened a second account to bypass the cooling off period (which has already expired).

I never used the bonus system on this account, as a matter of fact, bitstarz must know that I opened a 2nd account because a bonus wasn't automatically added. Bitstarz has basically stolen 1btc in deposits and .85 I had in my account.

Keep in mind, if you are in the US, it's in their TOC that you're not allowed. If you win too big, please be aware that they WILL confiscate your winnings if you win.

Here's a post I made on Reddit with the chat and their responses.

Bitstarz asking for passport and utility when only played with bitcoin https://www.reddit.com/r/BitcoinGambling/comments/6ijkls/bitstarz_asking_for_passport_and_utility_when/

Please be careful at Bitstarz as they have no problem stealing money from you. Your money is not safe there. Go to fortunejack.

worthyou

sr. member

Activity: 335

Merit: 250

So they claim that they had acted wrong, now they implement new system. They should pay back my stolen btcs.

shapeshiftscam

hero member

Activity: 609

Merit: 500

Quote from: TwitchySeal on March 08, 2017, 07:35:31 PM

Quote from: joksim299 on March 08, 2017, 04:58:55 PM

They implemented update today which will prevent players to bet more than their limit, at least something.

This is very good news. Is it exclusively a Bitstarz thing or all across softswiss platforms?

Maybe only exclusively by Bitstarz, they really need to set the limit to disallow people to play above the limit, but they didn't make the solution, therefore always such complaints.

Topic: Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms (Read 10972 times)