Topic: Someone bought BTC at $6K yesterday and the exchange wants them back - page 5. (Read 849 times)
February 17, 2021, 03:42:51 AM
Wow! so errors like this can happen to the exchanges too? well, looking forward to the result of this kind of action. This rarely happens and on that man's side, he didn't do anything wrong since everything was put clearly without any bug or glitch. I wonder how they will fix this thing and that was a huge blow for the exchange right now.
February 17, 2021, 03:39:32 AM
how can that happen, not if the user has bought, the exchange is not entitled to any assets that have been purchased by the user?
February 17, 2021, 03:36:04 AM
I don't think he has no choice but to return it just like what you have said they know his address and name. But I think it's the exchange's fault and not the user the good thing to do is to maybe give the user a reward for returning the Bitcoin but if the buyer becomes greedy well I'm not sure what will be the PDAX's move after that.
It can be disputed when a legal matter is pushed forward. In my opinion, it was the fault of the exchange and they have to compensate the person, if I were in that situation, I think that I wouldn't return it or at the least before buying that, I would take a screenshot of that buy order, the person was right in every aspect and I think that companies that makes mistakes like this should face the consequences of their mistake. 
February 17, 2021, 03:30:30 AM
I don't think he has no choice but to return it just like what you have said they know his address and name. But I think it's the exchange's fault and not the user the good thing to do is to maybe give the user a reward for returning the Bitcoin but if the buyer becomes greedy well I'm not sure what will be the PDAX's move after that.
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February 17, 2021, 03:26:40 AM
Interesting. It would have been nice if we have the BTC amount. Fun to see an exchange is chasing it's customer now :-D
February 17, 2021, 03:21:30 AM
(source)
PDAX is a licensed Philippine crypto exchange and it enforces KYC verification before anyone can trade.
Conversion rate is $1 = Php50
This is still a developing story and the user refuses to share a screenshot of the demand letter and SMS.
What would you do if you're the one in this situation? It's the exchange's fault but they might close the account of the user if refuses to give it back. They know his name and address too.
UPDATE: Here's the demand letter sent by the PDAX customer service
(source)
MORE UPDATES:
1. Chronology of events Per PDAX
2. PDAX Discusses the details on the outage
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