This is really bad..,, anonymous can't use for doing any transactions for virtual card, my balance was on virtual wallet card, but can't use to buy something ,, so please be aware, the procedure for verifying need long in time 3 weeks but actually i have sent national id still in pending.
please just be careful another scammed using virtual card by bitcoin, they actually want your money.
i have sent my national id scan more than 2 weeks but it still pending ,, and how about with utility bill if i still live with my parents? you know ,automatically the signature of every bill using my parents name.
your customer service said just keep always try if u get failed , what kind of the answer like this?
the fact is i can't use my virtual card for payment in merchant promo ,
and you give another reason that make me confuse anonymous card with non verified user , at the beginning you should be explain this in guidance in your website about this procedure. I really really disappointed . Too many wasting reason you gave.
